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Customer reviews for Bed Frame Assembly Service for
Bed Frame Assembly Service
4 out of 5 stars
stars
1,658 ratings1,658 reviews
  1. 5 stars71% (1,176)
  2. 4 stars3% (48)
  3. 3 stars2% (25)
  4. 2 stars1% (15)
  5. 1 star24% (394)

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Showing 301-310 of 1,658 reviews
Feb 17, 2025
Reviewer name: davida
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

not the best service ever

I never received instructions on how to set up an appointment and yet a young man appeared at my door to put the bed together but unfortunately it hadn't been delivered yet. I left instructions to call me before he arrived so that would give me an opportunity to get the dogs outside and he didn't do that he showed up right in front of my house. it was very disturbing. he was less than smart and wanted me to cancel my Walmart order and pay him cash. I was very unhappy with this service

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Dec 26, 2024
Reviewer name: Brianna
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Would give zero stars if I could

No-call, no-show. Couldn’t reach person responsible for assembly by phone, chat or text (neither could Angi), assembler lied and said they were at my home completing the job when they never arrived. I have since been refunded and put the bed frame together myself. Walmart should discontinue partnership with this fraudulent company immediately.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

May 15, 2023
Reviewer name: Samara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not do it! The job was done, however the person tried to get extra money by saying he needed 6 hours to assemble a twin day bed frame. To top it off, items were stolen from my home. Once the incident was reported, they took things very lightly and NOTHING was done . I wouldn’t recommend using Angi!

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Andi Team

Hi Samantha, <br />We are sorry to hear about what happened regarding the Pro&#39;s behavior; this is definitely not up to our standards and we want to make it right. Please email us at walmartinquiries&#64;angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team

Dec 16, 2023
Reviewer name: Belle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great job

Charlie was the Angi Pro who came to assemble my bed. He was courteous and polite. He took the time to look at the instructions and double checked because some of the pics were not the same as the actual product. Angi should have more people like him to assemble items for your home. And no I was not paid for this review or part of a promotion.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
Mar 12, 2025
Reviewer name: Keondra
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I'm still waiting for the assembly. Last week, one guy came out for the assembly. Assuming that the service came with the take down and haul away of the old bed. The guy told me they don't take the bed down and walked out, leaving the front door wide open.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries&#64;angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Oct 29, 2024
Reviewer name: Kayla
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Service/Unprofessional

Horrible service guy cancelled my appointment because he was running 20 mins late and I called him he stated he’s sluggish because he got in a car accident so he got mad cause I asked him what time he would be here my appointment was at 1 he said he will be here in a hour %26 the half. So I said that wasn’t the time of my appointment that was scheduled he hung up the phone and canceled my assemble called trying to get a different pro to come out the same day they couldn’t satisfy me so I got a refund and asked a family member. Angi is very unprofessional never will get anything else assemble with them

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries&#64;angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 19, 2025
Reviewer name: d
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Contractor left all the trash scattered around the room. I nearly stepped on a screw lying on the floor. Then found an unopened pack of lock washers amongst the trash. The bedframe broke as I went to lay down. Faulty construction or was it not assembled correctly. Contractor was on his phone entire time, either taking or making calls.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, Thank you so much for reaching out so we can help make this right. Please email us at walmartinquiries&#64;angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 29, 2025
Reviewer name: Dorcas
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen Bed Frame with LEDs Assembly

I ordered a queen size bed frame for my disabled Vet brother. The bed frame was elaborate with compartments and led head board and storage draws connected to the foot board. The service was prompt and my brother was so impressed with the tech. He said he thought he could to it until he saw the guy with all the electric tools that zipped along in a zippy. My brother is not easy to impress. So, the guy must have been superman.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, thank you for sharing! If you need any future assembly services, we are happy to help! Have a great day!

May 12, 2024
Reviewer name: Don
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

easy build

this young man, Marie , was speedy and fast. he was assigned to build a steel bed frame, then inset my electric bed into it for more stability. he said it won't need the support straps on the bed frame. so l am sure they put them in the box ,? so for that reason , I give him 3 stars because he knows better than the designer. since this bed was designed for supporting anvelectric bed. Now as for Angi app, the communication between the angi app and handy person is very bad. he was to arrive at 10 am, but did not return any of our messages unti 630pm. So I had to wait all day. and he gave excuses why he was late, saying; other job took longer. I wont use Angi again. Angi stars 1. he left the box of support bars under the bed in a box.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there Don, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries&#64;angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Apr 1, 2024
Reviewer name: banditt50
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I finally got it together and been sleeping on it for a few days now and I love sits high enough for me to get into bed and out of bed and the plug outlet is a huge plus to plug my phone %26 tablet in to.the metal mattress support's which is most of the reason why I bought the bed the lights %26 outlet to are the other reason so yes I would recommend recommend this bed frame and headboard to Thanks alot

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Thanks for sharing your feedback!