installation purchased. it was through ANGIE'S. two bed frames installed. As installer was leaving I asked if they worked... installer reply "I don't know I just put them together I don't work with electricity! besides they did not provide batteries for the remotes (2 frames ordered) I provided batteries and only one bed worked. the ANGIE'S installer left. UPON READING THE MANUAL I SAW THAT THE FRAMES MUST BE PAIRED WITH THE REMOTES. I PURCHASED THE INSTALLATION BECAUSE I AM NOT SAVY WITH TECHNICAL SKILLS. again the reason I purchase the installation. I shouldn't have to say but I will that the installation by Angie's should have been tested by the installer to avoid all this grief with the bed frame not working. ALSO purchased on the same order a set of bed rails. which they came to install before the bedframes were here. Walmart I realize this is not your fault but Angie's and the seller of the frames. I am extremely happy with your customer service techs as they go out of their way to make things RIGHT! Thank you!

The installer didn't arrive until after we had assemble the bed, but we still have to pay him for this installation. We did not get a phone call from him or any other information from him or or text. It was a waste of my money and my time lack of communication.

I ordered a bed as a gift on the 19th and requested assembly service through Angi. The bed was delivered on the 21st, and I received an email on the 23rd confirming the assembly appointment date. I called on the 24th to cancel the service and request a refund, but I was told it was outside the 24-hour window and could not be refunded. However, the assembly service was never performed. I should not be charged for a service that did not occur. I am now being told to go through Walmart to request a refund, which is frustrating and inconvenient. I will never prepay for an assembly service again. Either Walmart or Angi needs to issue a refund for the assembly that was never completed.

The professional damaged the bed frame during the assembly he left saying to contact Walmart to get a replacement of the damaged parts. I called Walmart customer service and a guy Pedro is his name said he can’t do anything and to contact Angi support I had to file a claim form and I still haven’t gotten a solution I have my bed frame with perforations because of the screw driver the guy in service used. Waste of the 72 dollars I paid for the service!

The guy who assembled my queen sized floating bed frame was very friendly and even set up my new mattress as well after he was done, and he left me the instructions, which i didnt have to begin with and the guy got my bed together, he definitely deserves a raise or a bonus

I paid to have two bed frames assembled. $72 each. The appointment was then delayed by two days so I had to wait to have anyone come assemble the beds… When the person came to assemble the beds he didn’t speak very good English and he only assembled one of the two beds… I’m would really like a refund for the assembly fee for the second bed that I had to put together myself.

I didn't like the time that was scheduled for me. 7pm in the evening. However, the installer about 2 hours before to see if he could actually come earlier and it was right on time because I was just in the middle of looking at the appointment reminder and wishing it was earlier. So he was able to reschedule 45 minutes earlier and was right on time! And was the kindest young man. And finished sooner than the estimated time. Assembly was perfectly done! And he left no mess. The estimated time allowed was 1 1/2 hours, he was done in about an hour or a little bit less than.

Purchased the Angi 3rd party installation that Walmart offered since the feedback from the reviews (on the bed I purchased ) reflected issues with assembly. One thing that wasn't clear is that the time frame that Angi gives you is an estimate and not necessarily the exact time the handyman will show up. The handyman was nice and professional.

Was scheduled for an appointment and Angi representative/Handy man did not show up. I emailed, sent multiple text messages/phone calls to 786-257-0574 a google number that is supposedely supposed to reach the Handy man. No phone call to confirm service, no phone call day of to let me know he was showing up. Horrible experience

The person from Angie’s List never showed up to do the installation. The installation was then canceled and rescheduled two times. Each new time no one showed up to do the installation. I finally had to contact Angie’s List to get a refund, Now I still need to find someone to do bed frame assembly. This was a negative experience.