One of the he best robot vacuums I have bought. The mapping is great , and the self clean option is the best. This is my 4 th robot vacuum but my first Shark it’s safe to say I will stay with Shark.

Works well. Not sure about the mapping being accurate. It, for some reason skipped over my room titles/names. Not sure what model this is, It's not anywhere on thr robot that I can find.

Pros: set it and forget it for the most part, gets a lot up, easy to set Cons: clogs occasionally when emptying (we have pets), duration of time to clean, will run over wires

Received one of these as a gift. Liked it so much, I had to purchase another so I could have one upstairs and downstairs. Does a fantastic job! User-friendly app, and very convenient.

I had purchased the shark matrix self empty and robot and I've had it for about a month. I purchased it for my downstairs of my condo. I'm a little disappointed I should have taken it back. What I was disappointed with was how cheap the product is. It seems to make a lot of knocking noises when running gets a little confused even with the app designating a room to go to. And it is also a little loud. I also purchased for my upstairs the Bob's sweep dustin . It was on special at Sam's far superior product runs quiet and feels like a more expensive robot have had no troubles with it but I've only had it for two weeks.

This vacuum performs well, but having owned a different brand before its difficult not to compare. This one has better suction but beware, with the mapping apparatus on top of the machine it makes it too tall to fit under most furniture. My old vacuum could work under beds, the couch, hutch and dressers. This one cannot fit so it defeats the purpose of having a vacuum that can get in hard to reach places. However, the self empty feature is a great addition.

Bought one at Sam’s. Had to take back. Would not blue tooth or WiFi but picked up excellent. So I take it back. Got another at Sam’s closes to me. I’m taking it back. Sounds like a thrash machine. Horrible an will not pick up. Sounds broken. I have red carpet an it won’t pick up even lent. The first one picked up great. The first one I could sleep an you couldn’t hear it run. The new one would wake the dead. Back to Sam’s tomorrow. Not buying another one. I wish now I had kept the first one. At lease it picked up fantastic an was quiet. If I could get it back I would an I would forget blue tooth an WiFi. It did as good of job as my big sweeper. The new one runs faster an I guess that is why it won’t pick up. The first one was slower an would suck the curtains off the wall. I wished i could go back to the other Sam’s. The back case that held the dust was of a little different make. Best one!!!

My NEW Shark robot vacuum just arrived. I opened the box, which was torn and obviously opened before, and was hit with the smell of dust and dirt. My new vacuum is VERY USED. Of course, they are out of stock at my "local" Sam's, which is an hour and a half away. Plus, I still get to drive there to return it.

We've had this robot vacuum for over a year now and it did what we needed it to up until recently. Mind you we live in a extremely dusty area and we are a high traffic home. I've kept up with maintenance on filters, brushes, emptying the bin and so forth. Just shortly before the one-year warranty expired I started experiencing issues with it not completing a vacuum run. It would only hit the perimeter of the room being sent to vacuum and miss the entire center completely. If I scheduled a run it would only clean for a short time before returning to base. I've even gone as far as trying to re-map the house and now it won't even do that...only maps for about 10 minutes before returning home missing three-quarters of the house. In addition it frequently gets stuck in the same spot every day on a cleaning run. You then have to track it down and free it. I realize this isn't the most extravagant robot out there but when you spend a few hundred dollars you expect your investment to last. It is no longer a tool that saves time doing a task but a tool that takes away time. Of course I don't expect it to completely do a deep clean but just to help maintain in between a heavy vacuum.

We got this a year ago when we added shedding-big dog number three to our family. The first seven months were amazing, so much so that we bought one for my son and dil as a housewarming gift when they moved into thier first house. The brush that sticks out always comes off and I am forever finding that one of the dogs has found it and chewed it up, luckily they are cheap on Amazon. At about month eight things have started to go down hill. I emptied the bin daily (three big shedding dogs) and the other filters weekly, but I had to go to also doing a thorough cleaning of everything monthly. When that didn't seem to be enough I bought all new brush roller and filters to replace everything. At this point the vacuum seems perpetually tired, confused and ineffective. I am thinking it is time to replace it, but I just can't bring myself to spend the money only one year after buying this one.