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Customer reviews for Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush for
Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush
4.3 out of 5 stars
stars
268 ratings175 reviews
  1. 5 stars72% (192)
  2. 4 stars13% (35)
  3. 3 stars2% (5)
  4. 2 stars3% (8)
  5. 1 star10% (28)

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Showing 101-110 of 175 reviews
Nov 25, 2022
Reviewer name: Shawn alicia
5 out of 5 stars
5 out of 5 stars review

Best!!

[This review was collected as part of a promotion.] I bought IQ 2 n 1 robot to help me in between cleaning and I must say I am so impressed. The vacuum picks up cat and dog hair that I never even noticed was there. The mopping is wonderful and doesn’t miss a spot. My house smells so clean and don’t have to worry about pet hair all over.

Review from sharkninja.com
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Sep 10, 2022
Reviewer name: Jennifer5
4 out of 5 stars
4 out of 5 stars review

Nice and quiet

[This review was collected as part of a promotion.] This robot is much quieter than a different brand I had previously. It cleans pretty well, and it’s relatively quick. Overall is a solid choice but I don’t love the app. With other brands you can schedule the cleaning by room - for the Shark you can schedule by time, but it cleans the entire floor, there is no option to choose room. So I never use the schedule clean because of this, which is a drawback. It would be a zillion times better today it better app. Also emptying the dust bin can be messy, the way that it opens to clean it is awkward. The addition of the mopping feature is really nice and easy to use. The technology of the robot itself is much better than other brands, but it really need an improved app.

Review from sharkninja.com
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Sep 15, 2022
Reviewer name: Mscutie74
5 out of 5 stars
5 out of 5 stars review

I gave myself a new chore!!

[This review was collected as part of a promotion.] So is it wrong to like to do a chore now??I love my new machine. The Shark US - Shark IQ 2-in-1 Robot is amazing! Your run a map setting to where it maps out your areas. Then you run a clean setting. Whether it just be a sweep or mop or a sweep/mop. I LOVE this thing. I have a new kid. I named him Jaw!

Review from sharkninja.com
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Dec 14, 2022
Reviewer name: Okiemom
5 out of 5 stars
5 out of 5 stars review

This robot cleans meticulously!

[This review was collected as part of a promotion.] As a nit-picky homemaker, I am amazed at the level of clean this Shark IQ Robot cleans at. With a house full of kids and a dog, I did the floors myself almost every night. The Robot does them now for me, and a deeper clean. The instructions were simple for set-up. The technical support from Shark is amazing. This vacuum/mop lives up to its amazing reviews. One of the best decisions I’ve ever made!

Review from sharkninja.com
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Sep 10, 2022
Reviewer name: Vicereine17
5 out of 5 stars
5 out of 5 stars review

Amazing vacuum

[This review was collected as part of a promotion.] This little gem really surprised me. I honestly didn’t think it would pick up all the mess from my little pups. It is super strong and picks up tons of dust and hair without having to be empties very often. The vacuum is stylish and compact so easily fits in any room. There is an interchangeable mop head and sweeper attachment that is really easy to switch. It also easily connects to your phone so you can map out your home and start it from there. I also really like that it came with a bottle of mopping fluid and an extra brush replacement for the vacuum.

Review from sharkninja.com
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Nov 28, 2022
Reviewer name: NicoleP
5 out of 5 stars
5 out of 5 stars review

Love my new Robot

[This review was collected as part of a promotion.] It’s a great price!! Does a great job!! Love the 2-1 got buy it dont hesitate. I have health issues and this makes my life so much easier!! I’ve waited a couple of months to give this Shark AI robot vacuum cleaner a thorough review so that I would have the opportunity to fully discover its pros and cons. We recently moved to a new home, so when we first set up the robot vacuum cleaner, the house was in disarray and I was worried about the mapping function - given that we had not arranged our furniture the way we wanted it, or even purchased all our new furnishings. So I figured it would take some time to truly assess how the robot vacuum performed and adjusted as we settled into the house. While our previous robot vacuum cleaner (that we retired once we moved into this new home) was not a Shark model, we are familiar with Shark vacuum cleaners. One of the three handheld vacuum cleaners we own is a Shark, and we also own the Shark HydroVac XL 3-in-1 Vacuum, Mop, and Self-Cleaning System. We have a generally favorable view of the brand and were excited to try this robot vacuum out. Overall, we have definitely found this to be an upgrade from our previous robot vacuum cleaner and it performs much better - but not without a few minor issues which I will outline below. PROS: - Set up is quite simple and does not take a huge amount of time. The functions are relatively easy to figure out and we managed to get the robot vacuum launched and running quickly - sending it out to map the house. - It performs extremely well on our hardwood floors, and thankfully, the vast majority of our home consists of hardwood flooring. - We are satisfied with the vacuum and mopping features. Having owned robot vacuums before, we understand that they are not meant for deep cleaning but to perform regularly daily maintenance to prevent your house from becoming overly filthy in between actual manual deep cleans. If you keep this in mind and are not expecting deep cleaning wonders, then the performance will likely meet expectations for the most part. - Having the self-empty bin is highly convenient and we don’t feel the need to supervise the vacuum as much, which often defeats the purpose of having a robot vacuum. Sometimes, with our old robot vacuum, it would stop cleaning because it needed to be emptied and we were not around to do it. - Navigation, while not 100% flawless, is much better than previous robot vacuums we have owned so far. - This Shark robot vacuum goes back and forth over spots, and seems more thorough with cleaning - especially since it makes an effort with edges and corners. - It performs pretty well with pet hair, which doesn’t seem to jam it up or get tangled very much. - The suction is strong for a vacuum this size! - You can set up no-go zones via the app. - The app is quite functional, and while I felt that it lacked a few features that I would have liked to see (such as the ability to track the vacuum’s movements remotely and see where it is in the house, and the ability to name some rooms correctly because the app just does not offer those room names, like guest bedroom), it still offers a lot of helpful options that should satisfy a lot of the average user’s needs. And while the wish features we found lacking would have been very nice to have, we ultimately find ourselves doing fine without them. CONS: - Mapping in the app is kind of a mess and not very intuitive. I felt that this could have been better designed. - While the robot’s navigation is better than our old robot vacuum, we felt that it had difficulty generating a very accurate map. We are not sure if this could be attributed to the fact that we had just moved in, as I mentioned, and things were in constant disarray. Between the robot and the app, it took us a while to get the mapping sorted to our satisfaction. I highly recommend that you do not do what we did by setting up the robot vacuum while your house isn’t in perfect order with 100% clear pathways. Wait until your home is tidy and more or less the way it normally appears. - The self-empty bin is so helpful but in our household at least, it fills up faster than the product claims. Having said that, we are a pet household, so we might have more debris than the average house. - While this is a dual action robot vacuum and will clean both hard floors and carpet, I find that it sometimes has issues switching between the hardwood floors and a rug. Of course, a rug is not a carpeted floor, and I don’t know if this is an important factor. We don’t have any carpeted floors so I cannot comment on how it performs in that regard. However, there is some clunkiness and inefficiency around cleaning and navigating around small rugs (especially if the robot vacuum is trying to mop the floors and one of the rugs is in the way). We are still trying to figure out the best way to have the robot vacuum not run over the rug with a wet mop attachment and get it wet - which could happen even if it does not actively “mop” the rug. - The robot vacuum is a bit noisier than we expected. Overall, we are still very happy with this robot vacuum and it’s the best one we have owned so far. If you are considering buying one, I definitely recommend investing in the version with the self-emptying chamber. It has made our life a lot easier!

Review from sharkninja.com
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Oct 6, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Best robot vacuum ever!!

[This review was collected as part of a promotion.] I received this at the end of August and I good not be happier with this vacuum's performance. We have two dogs and one is a husky. This vacuum cleans up the hair and the dirt from our carpet and hard floor. It is amazing at vacuuming and also mopping my hard floor surfaces. The time it saves me on these chores is impressive. I was very impressed at how the mapping of my floors worked. I don't know how I lived without this robot vacuum.

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Sep 10, 2022
Reviewer name: dpjp43
5 out of 5 stars
5 out of 5 stars review

Best Invention

[This review was collected as part of a promotion.] I am extremely impressed with the design, quality and suction of this Shark IQ 2-in-1 robot. I am so excited that I came across this as it is truly the complete package. I love that I am able to control this machine through an app which was super easy to set up with step by step instructions; from within the app I am able to easily customize when and how I would like my floors cleaned. From vacuuming to mopping this is capable of it all and I am absolutely blown away with the power and cleaning strength of it. I love that I am able to choose if I would like to clean daily and set up a schedule or to choose which room or rooms I need cleaned right away from within the app. There is honestly not one thing I do not like about this all in one cleaning robot. I really like how it cleans row by row, not missing a single spot, but what I like most is that it leaves the nice clean lines on the carpet. I would definitely recommend this Shark robot to anyone who is looking for a amazing machine as you will not be disappointed in this one.

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Sep 15, 2022
Reviewer name: MzShirleyD
5 out of 5 stars
5 out of 5 stars review

Amazing!!

[This review was collected as part of a promotion.] My entire family is loving the Shark IQ 2 in 1 robot vacuum! This package comes with everything you need to get started including a filter, side brushes, washable mopping pads, and even vacmop starter solution! It was fairly easy to set up and map out our areas and areas to avoid. My kids got a kick out of naming our vacuum. I'm beyond impressed with the features including the app and the fact that you can use voice control. This vacuum can clean my entire house, from carpet to hard wood, even kitchen tiles. The Shark IQ 2 in 1 is very powerful! Absolutely love this robot vacuum!

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Dec 13, 2022
Reviewer name: ckb03
5 out of 5 stars
5 out of 5 stars review

Wowza

[This review was collected as part of a promotion.] This product is in a league of its own. I've used other similar products and they don't compare at all. I'm pleased with the clean that the vacmop cleaner provides and happy with the laundered results of the cloth mop attachment. My new best friend.

Review from sharkninja.com
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