The person they were suppose to send that was on the picture was definitely not the same, and the brought another person with them. So, that is not very safe. They supposedly was going to refund my money for the install, but because l can't show a receipt per say ( l went through Affirm which is an installment pay place, and its making it alot complicated. Sigh

Raphael called me to inform me his arrival time. He showed up on time. He skillfully removed the old TV, adjusted the height of the shelf, and installed the new TV. When he finished the installation. He also taught me how to set up TV shows and helped me set them up. I'm really grateful to him.

Was a Scam No Communication from Installer No Verification of Appointment Original appointment 9:30 to 11:30 PM YES PM! Totally unprofessional n Angi Customer support Extremely poor no availability of Supervisors With a 24 - 48 hours call response

Minus 5 stars. This was a horrible experience! Two scheduled appointments missed, no call or explanation as to why. Contacted Handy asking why they were no shows and a foreign individual, whose english was barely discernible, said the professional had a problem with the address. After asking why they didn't call to verify address and directions, he said there was also a problem with the phone and asked me to hold. Several mins later I was told they would have to reschedule. I explained that was not acceptable, especially as this was the second time I was inconvenienced and put off. I further stated that I had given them the correct address and phone and was available, waiting, and it was not my fault the professional was given the wrong address and phone number. At this point, he gave me the professional's phone number. The professional explained he had attempted to call the number given him in regards to the service call this morning, only to find out it was a wrong number. He said he would be glad to work me in that afternoon. The professional was extremely polite and efficient with his service. The problem is with the 3rd party vendor scheduling and transmitting the correct information to the professional! If Walmart is going to outsource this service, they should at least find people who speak plain english and are competent. Definitely would not recommend to anyone.

This is scam, they took my money i was never able to log into their app. i got 4 text message's confirming the technician was coming at 6:30 pm and this person never showed up , of course is non refundable and getting someone to answer the phone is impossible. i spent 2 hrs on hold this morning to confirm that they were still coming even though i couldn't log into their app because my order was place through walmart and the person on the phone assured me they were coming and that the reason why I couldn't see it on the app was because they don't have that feature yet. Im still on hold to let them know that nobody showed up and they just keep transferring me . This is horrible and such a waste of time will never book anything through walmart again . Hope the $80 was worth it 😡

The “Pro” never arrived or attempted to call me, I was waiting for them but never received a call or a knock at the door although they had my address and apartment number and everything, they just sent a message at 7:15 saying they will be there until 7:30am I exactly came put at 7:30am because I had missed the text but no one was there, than when I called him everything sound sooo off, I guess he wasn’t expecting I had a ring camera in my apartment that could show my parking lot and a fence he needs to call to come in through, so I went effectively in my camera whiched confirmed what I suspected which is that no one ever showed, this literally just happened this morning, so be careful with this service app because they will claim they did the impossible to try and reach you but didn’t and then charge for a full a services they never showed up for because of their cancelling policy, I didn’t cancelled, your guy never came!

disappointed with Anji - Walmart. my first time ever using this service and not happy or impressed! the pro was given the address to the Walmart store, not my home, where the service was to be performed! then when he got to my home and saw the 75" tv that was to be mounted to the wall, he couldn't believe they only scheduled 1 person for a 2 person job! and now, i still don't have tv mounted and I'm getting more angry as i cannot find a live person to talk to and the chat thing in the app isn't very user friendly!

First of all they sent one guy to live a 70 pound outdoor television it was 55 inches and it weighed 70.1 pounds and no he could not lift it by himself then Angie wanted me to pay another fee for a different person to come I said no way so I didn't appreciate that first of all they sent one guy to live a 70 pound outdoor television it was 55 inches and it weighed 70.1 pounds and no he could not lift it by himself then Angie wanted me to pay another fee for a different person to come I said no way so I didn’t appreciate that i didn't like the service by Angie it sucked

I did not order this service and it took an act of Congress to cancel. It was added to my purchase and I was charged for it when I purchased my tv. Now I have to wait 7 to 10 days for a refund. This is the first time I am disappointed with my Walmart plus, and I hope it is the last time I am disappointed.

Very dissatisfied. Would rate this a 0. Never ever use this service. My appointment for a tv installation has been a complete nightmare and Walmart refuses to help or give a refund and Angi's completely useless as well. I was on the phone with customer service for over 90 minutes with no resolution, only run around. If you use this service its at your own risk. T.V's still in the box and lost money by using an incompetent company.