Hello Dmarq. We thank you for taking the time to share your review of the Midea 10,000 BTU Room Window Air Conditioner with us.  Your feedback is much appreciated, as it provides us with a wide variety of consumer insights on how to improve our products. For the issue with the WiFi App please contact us at (866) 646-4332 for assistance.-Midea Customer Support

Hi Bob, Thank you for your feedback. What is the size of the room you want to cool?Please give us a call at (866) 646-4332 for assistance with the cooling issue.

Hi, Sam's Club customer. Thank you for writing your review of the Midea 10,000 BTU Window Air Conditioner. We're sorry to hear that you've had some issues with your AC's remote and its noise level. For additional help, please email us today at DigitalSupport@midea.com and refer to case number 111814345. Midea Customer Care. (BBB A+ Accredited Business)

Hello AClint. Thank you for posting your review on our Midea 10,000 BTU SmartCool Window Air Conditioner with WiFi and Voice Control. We're sorry to hear about your experience with your order. For further support with guidelines and addressing concerns, please reach out to us at digitalsupport@midea.com.

Hi, KK. Thanks for reviewing the Midea 10,000 BTU Window Air Conditioner. We’re pleased to hear that you’ve been enjoying your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)

Hi, Carmela. Thank you for your feedback regarding the Midea 10,000 BTU Window Air Conditioner. We're so glad you've been loving your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)