Hello Kelly. Thank you for posting your review on our Midea 10,000 BTU SmartCool Window Air Conditioner with WiFi and Voice Control. We appreciate you sharing your feedback with us. If you need any assistance with guidelines or handling concerns, please reach out to us at digitalsupport@midea.com.

Hi, Valerie. We appreciate you reviewing the Midea 10,000 BTU Window Air Conditioner. We're delighted to hear that you've been satisfied with your AC's performance and quiet operation! Midea Customer Care. (BBB A+ Accredited Business)

Hi, Lacey. We appreciate your review of the Midea 10,000 BTU Window Air Conditioner. We apologize that your AC's sound level and app performance have been unimpressive. So that we can better assist, please contact us today at DigitalSupport@midea.com and refer to case number 111867162. Midea Customer Care. (BBB A+ Accredited Business)

Hello Dmarq. We thank you for taking the time to share your review of the Midea 10,000 BTU Room Window Air Conditioner with us.  Your feedback is much appreciated, as it provides us with a wide variety of consumer insights on how to improve our products. For the issue with the WiFi App please contact us at (866) 646-4332 for assistance.-Midea Customer Support

Hello AClint. Thank you for posting your review on our Midea 10,000 BTU SmartCool Window Air Conditioner with WiFi and Voice Control. We're sorry to hear about your experience with your order. For further support with guidelines and addressing concerns, please reach out to us at digitalsupport@midea.com.

Hi Poppa1101. Thank you for sharing your feedback. We're happy to know your daughter enjoy using our Midea 10,000 BTU Room Window Air Conditioner. Thank you for your purchase. -Midea Customer Support