Hi, Edimae. Thank you so much for providing your great feedback on the Midea 10,000 BTU Window Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_megan.k@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Midea Customer Care. (BBB A+ Accredited Business)

Hi teefordman. Your review is much appreciated, we're happy to know that you enjoy using our Midea 10,000 BTU Room Window Air Conditioner and like its remote control feature.  -Midea Customer Support

Hi, Sam's Club customer. Thank you for writing your review of the Midea 10,000 BTU Window Air Conditioner. We're sorry to hear that you've had some issues with your AC's remote and its noise level. For additional help, please email us today at DigitalSupport@midea.com and refer to case number 111814345. Midea Customer Care. (BBB A+ Accredited Business)

Hello, Linda. Thank you for reviewing the Midea 10,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Hi, Lynn. Thank you so much for providing your great feedback on the Midea 10,000 BTU Room Window Air Conditioner! We’d love to learn some more about your experience. Feel free to reach out directly to myself at ex_megan.k@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Midea Customer Care. (BBB A+ Accredited Business)

Hi Bob, Thank you for your feedback. What is the size of the room you want to cool?Please give us a call at (866) 646-4332 for assistance with the cooling issue.