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Customer reviews for Midea 10,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/Wifi & Voice Control, For Spaces up to 450 Sq. Ft., MAW10S1YWT for
Midea 10,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/Wifi & Voice Control, For Spaces up to 450 Sq. Ft., MAW10S1YWT
4.4 out of 5 stars
stars
179 ratings94 reviews
  1. 5 stars73% (130)
  2. 4 stars13% (24)
  3. 3 stars4% (7)
  4. 2 stars3% (6)
  5. 1 star7% (12)

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Showing 11-20 of 94 reviews
Jul 20, 2023
Reviewer name: Bea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Midea AC stands up better than GE products

So far, I've been satisfied with purchase. In the past, I've purchased GE products and Midea has performed better than GE. With the extensive heat these past several months, it's performed well without any issues. I hope it performs as well in the years to come.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hi, Bea. Thanks for reviewing the Midea 10,000 BTU Window Air Conditioner. We’re happy you’ve been enjoying your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)

Aug 26, 2026
Reviewer name: Cheryl
1 out of 5 stars
1 out of 5 stars review

Horrible it's recalled!! Sam's Club is refusing to refund me for TWO I bought that reick like MOLD which is what the recall is for! My daughter already has severe breathing disorder she can't breathe in heat or cold. I bought this specifically for her bedroom and one for our large first floor. Do not recommend either it keeps one room cold (with MOLD) it literally doesn't go beyond the one open room. Won't be renewing my membership over this $600 wasted and my daughter's breathing has gotten severely worse since installing it. It has a dehumidifier we'd use when not hot. I'll be shopping elsewhere called the store and they were rude and condescending.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hello Cheryl, thank you for reviewing our Midea 10,000 BTU Room Window Air Conditioner. We apologize for the mold buildup issue with your unit and for the unsatisfactory customer service experience. We'd love the opportunity to rectify the issue and hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Aug 29, 2026
Reviewer name: Xjob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Faulty drain

Unit had plugged drains. Returned. Not recommended.

Review from Midea
Helpful?4ZNTD11Q1FTU13727168520
Jun 24, 2024
Reviewer name: Marjomat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keep your cool

Unit cools consistently to maintain and regulate temperature. It's not too hot, then too cold. I love the remote and the easily read digital temperature display.

Helpful?4ZNTD11Q1FTU13727168520
Mar 28, 2025
Reviewer name: Jesse
1 out of 5 stars
1 out of 5 stars review

Midea

I bought one of these a few months back and it only last a few months and just stopped cooling. I contacted Midea to use the warranty and they basically didnt care. Went roind and round with them. Jumped through all kinds of hoops to get them to warranty it and they did claim to have sent me a check but ultimately they did nothing. Waited months and never got a check or even any kind of care pr concern it failed within a couple months of purchase. I will NEVER purchase a Midea product again.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hello Jesse, thank you for reviewing our Midea 10,000 BTU Room Window Air Conditioner. We're sorry that your unit failed to cool effectively and for the customer service you received. We'd love the opportunity to rectify the issue, and we hope you will contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support (BBB A+ Accredited Business)

Jul 17, 2019
Reviewer name: WinWithJohn
1 out of 5 stars
1 out of 5 stars review

does not cool as stated on Unit

Hi, I bought this unit in early July 2019. I had a GE 8000 BTU prior to that for 420 square feet and it worked great. It blew out air forcefully and even not at a high speed fan the coolant worked well and COLD air came out. When you stepped out of the room and back in you could feel the chill. That unit died after 11 months suddenly. I bought this unit as the Sam's Club did not have any GE's in stock. It was mainly what they had and cheap. It seems when it is not too hot outside it cools well. I had suspected it was not cooling to the stated level on the thermostat on the unit so I ordered two room thermometers to test this. I have it running at 62 degrees and both thermostats, one near the unit and one about 15 feet away, the one farther from the unit shows 73 degrees and 52 percent humidity in the room and the one near the unit shows 70.7 degrees and 55 percent humidity. The outdoor temperature is 85 degrees. We are expecting 99 degrees this Saturday and I will further follow the temperature readings indoors with this unit but I am fairly confident that it underperforms when compared to other units. I have called Midea customer care to ask about this and I was hung up on by the system. I would not recommend this unit at this point as the thermometer does not give the stated room temperature.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hi WinWithJohn, Thank you for your feedback on this. From is understood from your message its that your unit does not cool as it should. For this I would recommend giving us a call for support. Please call us (866) 646-4332 for assistance. If you are still unable to reach out to us please send us an email at 'customerserviceusa@midea.com'. Looking forward to assisting you.

Mar 15, 2025
Reviewer name: Steve
1 out of 5 stars
1 out of 5 stars review

null

We bought 2 of these Midea brand A/C's last year. They cool pretty good but right off the bat they started producing a really bad smell. We pulled them back out of the windows and cleaned them however it didn't help. We will have to replace them this spring.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hello, Steve. Thank you for sharing your review of the Midea 10,000 BTU Room Window Air Conditioner. We are sorry to hear about the issue you're having with a bad odor from the unit. We would appreciate an opportunity to assist you and hope you will contact us at Digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jun 20, 2022
Reviewer name: Melody
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeps it Cool

my old air conditioner gave out warm air , even with a fan, it didn't help. But with this air conditioner, the living room is cool, and so's part of the kitchen. i used to have to hang in the bedroom, but now i can actually enjoy the living room again.

Helpful?4ZNTD11Q1FTU13727168520
May 18, 2020
Reviewer name: Mandy
2 out of 5 stars
2 out of 5 stars review

Easy installation & Decent Cooling

I bought two of these after last summer, and am only getting use of them now. This Air conditioner comes with all of the necessities to install it, including window braces, air seal foam block, etc. It was easy to unbox and install. It is sleek and designed well. It cools fairly well, but I find it a little inconsistent, sometimes giving cold air sometimes semi cool air at the same setting. It is set on 70*, and shuts off on auto, saying the room is 68*, while the home thermostat 15 ft away states 72*. The app is terrible, constantly logs out, and takes ages to refresh. Finally, the worst feature of this air conditioner is the noise. It is SO loud. I had to remove it from my bedroom and switch it with a quiet air conditioner unfortunately.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hello Mandy. Thank you for posting your review of the Midea 10,000 BTU Room Window Air Conditioner. We're sorry that you experienced an issue with your unit. Please give us a call at 866-646-4332 and reference case number 111090333; we will gladly assist you. -Midea Customer Care.

Jul 27, 2023
Reviewer name: LadyKatie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I switched to Midea

So far it has been selightful. I already had two, smaller BTU Midea Brand AC's and added this one. They are so effieceint tht my house is cool and my bill is LOWER. My central AC cost me 100 to 150 higher previously! I shut it off and use these now.

Helpful?4ZNTD11Q1FTU13727168520
reply from Midea Team

Hi, LadyKatie. Thanks for reviewing the Midea 10,000 BTU Window Air Conditioner. We’re happy you’ve been enjoying your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)