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Customer reviews for Swissgear 3760 ScanSmart Laptop Backpack for
Swissgear 3760 ScanSmart Laptop Backpack
4.6 out of 5 stars
stars1,559 ratings542 reviews
  1. 5 stars84% (1,307)
  2. 4 stars7% (108)
  3. 3 stars3% (49)
  4. 2 stars2% (28)
  5. 1 star4% (67)

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Showing 211-220 of 542 reviews
Oct 12, 2022
mick
2 out of 5 stars review

Keeps coming unzipped

I really want to like this bag. It has lots of places to stash things. There’s a sturdy stash area for sunglasses. There’s a reinforced yet cushioned carrying handle with a metal cable inside. And indeed, this backpack will open up entirely for TSA scan with the laptop inside. HOWEVER, it’s not big enough for my 17” MacBook Pro inside a cushioned case. And worst of all, what makes it a PITA for my every day use is that it keeps coming unzipped, dumpling the contents into the floor, my car, etc. Sure, I could conscientiously zip the zipper to one side entirely so there’s no stress on the sippers when I pick it up, but that’s not realistic for me. I had such high hopes. I love this brand. It’s clearly made with attention to detail. Checking out alternative at that A to Z online place, with brands that are just a mishmash of letters, I can see the difference in quality. But the problem with the zipper makes it 2 stars at best for e dry day (student or professional) use. If it unzipped with my laptop inside I would be beside myself, since I already know a drop of 2-3 feet will crack a MacBook screen. Caveat emptor.

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Aug 10, 2021
Tracey
5 out of 5 stars review

Swiss Army Backpack

Amazing quality. This will last for years! I was going to buy my son the under armour backpack but because i compared the swiss army to the under armour the under armour was far inferior and very poor in quality and construction compared to the swiss army, by far swiss army wins any day hands down!!!!

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Jul 2, 2024
donb
1 out of 5 stars review

Doesn't Stay Closed!

Not the same. I have a previous Wenger Swiss Gear bag that has lasted years. So I first noticed that the fabric does not appear to be woven just kind of a pressed pattern and it sounds crinkly and stiff. Then while walking through the airport, the zippers were open. I said I thought I closed it, but then after walking some more they were open again. So, beware if you have any amount of weight like a laptop, they can come open on their own. Returned

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reply from SwissGear

We're sorry to hear about your experience with our product. Can you please contact us at customersupport@swissgear.com?

Jan 6, 2026
JOHN
4 out of 5 stars review

Great backpack with a minor flaw

I've owned this item for about 2 1/2 years and I love it. It's very durable and comfortable to carry. The shoulder pads are wide enough to stay put whether I use both straps or just throw it over one should at the airport. There are ample storage compartments, many with zippers or velcro. Honestly, there are times when I lose items because of the number of compartments available and remembering where I put it. The carry handle is large enough, padded, and securely attached making it handy to pick up and carry if you choose. The fabric is durable and well stitched and should last a long time. The zippers are heavy duty and work very freely. I really like that it is expandable and that it has good padding for a laptop and/or tablet, both with their own compartment. I also like the holders for a water bottle or travel mug on each side. The only downfall is, as others have said, that the zippers can work open on their own. A person needs to ensure that the two zipper pulls don't meet at the top. Generally, if both zipper pulls are pulled all the way to the bottom on either side, it isn't a problem. If they meet at the top, there is a higher likelihood of it working open. I would certainly recommend this item or buy it again if I needed one.

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Feb 2, 2023
Mav
5 out of 5 stars review

Zippers

For those that have wrote reviews about the zippers that unzip while walking, you need to put both zippers for each compartment both to one side. You cannot zip the compartments up and leave the zippers at the top or it will come unzipped as you walk. Pull both zippers to one side and it will be fine.

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Jul 26, 2025
Old Man
5 out of 5 stars review

Great lightweight bag with the right compartments.

Lighweight, holds multiple devices, straps will stay on your shoulders for the first year. After a year of wear, the straps slip down to your elbows at the worse time. Also, do not leave the zippers at the top of the bag. Zip them over the top well down the side. If you leave them zipped at the top, the back will pop open and your electronics will be bouncing on the pavement and I had a bunch of cash which was I also had to chase through the airport road.

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Aug 28, 2024
Kellwill91
2 out of 5 stars review

Bad Zippers

I love Swiss Gear and have used their products faithfully for almost 20 years. I've never had a concern about the security of my belongings. But this one is different. The zippers are horrible and cheap. I have a Swiss Gear backpack from 2010 that I can position both pulls at the top and it never comes unzipped. I could load it up with textbooks or pack for a week and the zippers never gave. Not the case with this one. Just busted the screen on my work phone because not one but two compartments unzipped on my walk from the car to work. I will be returning it.

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reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please contact us at customersupport@swissgear.com?

Apr 6, 2025
tomcruze
3 out of 5 stars review

Have to use Carefully

The laptop pouch is bound to just fall off if the zips are on the top.One has to make sure both the zips are on the bottom. I had a few times forgot to bring it down and the when I zipped it, both of them stayed on the top. The zips just unzip themselves due to the weight of the laptop and the bag just falls down.

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Aug 20, 2024
JP
1 out of 5 stars review

Verified Purchase

Zip Loosens up

It has got serious zip issue.. zip is very loose and the bag opens up as you walk.

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reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please contact us at customersupport@swissgear.com?

Dec 27, 2021
Mosmalo
3 out of 5 stars review

Verified Purchase

Smaller

Smaller than the one i bought 3yrs ago

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