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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 301-310 of 1,817 reviews
Jun 28, 2023
Ckhand
3 out of 5 stars review

Verified Purchase

Great picture, nice features

We bought this six months ago and all of a sudden the picture went out. Contacted customer support and worked with great people. They ordered the part we needed and came out and replaced it in a matter of minutes. Everyone I worked with was very friendly and courteous. I have worked with other repair companies and it was a nightmare. This was a pice of cake. They made everything very easy and kept in contact with me every step of the way.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jul 14, 2023
Bourneleigh
3 out of 5 stars review

Verified Purchase

Sleep Timer - too much work!!!

[This review was collected as part of a promotion.] I've had this LG tv about 3 weeks now. The colors are beautiful but some things are lacking on this. First of all, in order to get to the sleep timer you have to go through about 3 steps in the SETTINGS to get to the sleep timer. Why isn't that an instant option on the remote?? Secondly…. The menu and its smart remote are lagging… there's quite a delay getting through the menu. I don't know that I would have bought this television knowing these issues for me.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We understand that accessing the sleep timer through multiple steps in the settings menu can be cumbersome. Your suggestion for having an instant option on the remote is valuable to us, and we will pass it along to our development team for consideration in future product updates. Regarding the lagging menu and smart remote, we apologize for any frustration caused. This delay is not up to our standards, and we want to address this issue for you. To better understand the situation and assist you, we recommend getting in touch with our dedicated support team on Facebook or Twitter using the handle @LGUSSupport. They can provide troubleshooting steps and further assistance to improve the performance of your TV. -Carl

Dec 23, 2022
DavidOli
4 out of 5 stars review

Verified Purchase

Good TV

So I bought two of these televisions and they seem to work very well installation was easy these weight less than the television that I had on the wall so in mounted them both using the same bracket. The thing that gets me is whenever I try to put the model number in anywhere it never works it always says this model number is not good and I am getting it straight from the back of the tv, so I don't know why this I happening. So this is the only reason that I don't give it a 5 star. It matters sometimes when trying to get other things hooked up to it if you can't use the model number to make it work.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
May 2, 2023
Jay0224
5 out of 5 stars review

Verified Purchase

So far so good

Purchases this TV about a month ago, and so far so good. I wouldn't say it is the most amazing TV ever, but it gets the job done. It mounted easily and has been compatible with my roku. Picture quality is very solid. Not a complaint, but just an observation - sound quality is nice and clear but it is kinda quiet. Overall very happy with my purchase!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Your honest feedback is much appreciated. Thank you for pointing out the excellent quality and convenience of your LG TV. We appreciate you for helping us recognize such problems and experiences with its remote controller. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Thanks for choosing LG! -Cazz

Dec 24, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

This is a great TV. We love it.

[This review was collected as part of a promotion.] We purchased this as a Christmas gift to myself, replacing a smaller Visio. The picture and features are superior to my Visio, and it was easy to setup. I love the features, and despite the poor internet that we have, the picture quality is very good.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Apr 4, 2023
TomD316
4 out of 5 stars review

Verified Purchase

Great picture

I received this tv as a birthday gift. The picture is great sound is above average but I use a sound bar. The only problem I have is with the startup software. Too slow and the initial screen goes directly to The LG page not to the cable service. In addition if you don't emediatly shut the TV off then right back on you must use the LG remote instead of the cable remote. 2 differentremots to turn on the TV is not a great system..

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Dec 11, 2022
Dime3333
5 out of 5 stars review

Verified Purchase

Great tv for the price

[This review was collected as part of a promotion.] Tv was easy to set up. Just connect to your wifi and enjoy all the apps the tv has. Great sound and picture especially with the 120hz refresh rate. For 1000 and a 86 inch tv you cannot beat the deal anywhere. Highly recommend

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jul 24, 2023
Daly654
4 out of 5 stars review

Verified Purchase

Overall very happy but……….

[This review was collected as part of a promotion.] I bought this TV (86”UQ8000AUB) a few weeks ago. Overall impression is that the product is excellent and good value for money. However, the screen is leaking and excess of white light in some places. I suspect TV experts would have returned it long ago but, despite the fact that this shouldn't happen, it's not that bad as to spoil my viewing pleasure. Plus the fact that returning and 86” TV that I have just mounted on the wall might is not a task that I would wish on anyone.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Dec 10, 2022
DJS57
5 out of 5 stars review

Verified Purchase

New TV for the Apartment

I bought this TV after having a VIZO....I like the features, to many to mention. I thought I would be able to get Local TV stations in the county I do have an outdoor antena. I do have internet but still struggling to get it set up.....I can rebuild and repair farm equipment, but struggling to set my TV up.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Feb 25, 2023
Ceilb13
2 out of 5 stars review

Verified Purchase

As people get older things get more complicated I

[This review was collected as part of a promotion.] I set the tv up had to call a couple of times for help now I am trying to teach my 87 yr old mother how to use it you need a magnifying glass to even look at the instructions very very frustrating I am not a mad scientist but I try

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Hi, there! Thanks for reaching out and sharing your insights with us. If you are having difficulties navigating or controlling your LG 55-inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 with ThinQ AI TV, model 55UQ8000AUB. You can use these links for information and FAQs: https://www.lg.com/us/support/help-library?search=55UQ8000AUB There is also a Voice Recognition option where you can control your TV by giving out commands. Here's a link for your preference: https://www.lg.com/us/support/help-library/connecting-lg-to-google-assistant-amazon-alexa-lg-smartthinq-CT32003207-20150783600366 and https://www.lg.com/us/support/help-library/lg-tv-thinq-features-and-settings-CT10000018-20152601841487 By activating voice assistance, you can now control your TV hands-free! Here's a visual representation of how it works: https://www.youtube.com/watch?v=B5LEXHMeb0o If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee