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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 231-240 of 1,817 reviews
Nov 24, 2022
Reviewer name: Liv room
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

You never know what it is till you experience it

[This review was collected as part of a promotion.] I am impressed with the picture and the sound - been along time since we have bought a tv - our old one could look like a black and white compared to this one. The only question will be the integration of our receiver - having a little bit of problem connecting the sound to the system - going to get a toslink and that should do it. Works great the remote takes some learning curve - but what doesn't ?

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Sep 30, 2022
Reviewer name: Moran702
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Quality!

I'm the past we have brought TCL Roku TV's and they did what it's suppose to do. Picture quality isn't the best but it served its purpose and user friendly. Buying this LG made us realized how clear the picture quality can be when you buy a reputable brand like LG. We most likely won't ever buy another brand of TV. We love it.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Dec 17, 2022
Reviewer name: blindhorse
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Beautiful Picture, Troublesome Software

This TV's picture quality is excellent. The sound volume from the TV is a little on the quiet side. The pain point is in the software. The Universal Remote Settings do not function very long. We keep having to delete the settings and then attempt to re-establish them which takes multiple attempts before it works again for a little while longer. We are using a Roku 4K Stick. Software in general is slow and there is a noticeable lag between input and output.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. This information will be shared with our research and development teams for future improvements. ^Nikki

Apr 1, 2023
Reviewer name: Me5555
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great TV but awful connectivity

I am on my second company of internet because the TV has so many apps and gadgets that requires a lot of MGB and it doesn't even grabs it. I hired the 300 MGB internet and I still had 4 MGB on my settings with my second wireless company. The TV buffers and takes a while to load. Also, the Alexa built in is only for the TV no microphone and you need to press a button to make it work. It's not hands free.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Apr 29, 2023
Reviewer name: Exasperated
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

This could be a good TV, but it keeps losing nearly all the Freeview channels from the antenna overnight. Contacted LG support (via email) and was told to contact the broadcaster of the channel as they must have changed the frequency of the station - What? Over one hundred channels? Every night? I don't think so; do you?

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from Customer Service and Response

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Jan 22, 2023
Reviewer name: 2121 Madrid
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Smart tv

We bought this tv to use in a family room. It is a great size and works on the house WiFi to connect to YouTube tv which is how we watch most of our local news and weather. It seems a little slower to load than the Roku stick I used on my older tv, but I can use Amazon prime to watch movies and other content, and easily use it for Netflix. What else do I want out of a tv?

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

It is our pleasure to provide our customers and their families with entertainment appliances that fit their needs. We can't thank you enough for taking the time to share your feedback with us regarding your LG 55UQ8000AUB TV and reminding us why we do what we do. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. If you need more assistance with your LG TV, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact number, or call us at (800) 243-0000, and we'll be happy to assist. -Cazz

Jan 15, 2023
Reviewer name: Taya mary
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Service sucks

I bought a 86 inch TV didn't have legs and remote called lg they were nice enough to send my remote and legs but NO BOLTS to hold the legs on. I call and try to get the BOLTS that were missing and THEY WOULD NOT SEND THEM I think they are really PETTY company for some bolts so thanks for nothing!!!!!!!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We value your open feedback about your experience, and we would like to assist you further with this to get this off your shoulder. Please send us a private message on Facebook or Twitter at @LGUSSupport or call our Customer Service at (800) 243-0000 and we'll see what we can do to help. -Cazz

Jun 20, 2023
Reviewer name: bananaman8
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

overall very happy with purchase

Picture is amazingly real when watching 4k. Only issue I have is with the remote. Bad design. I go to change the volume, I hit the home button instead, and have to start over with whatever platform I'm streaming from. Also a little bothersome with the controlling of the on screen mouse. Sometimes you have to summon the mouse, sometimes you don't.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review on this TV. We're saddened to hear the issue of your remote and we want to ensure that you are getting a good experience with your TV. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony

Feb 13, 2023
Reviewer name: TJDM
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Big and cheap

[This review was collected as part of a promotion.] The size is great for the price. Unfortunately that is wher4e it stops. The screen has white spots on the edges. The operating system is slow to respond and complicated to use. If I hadnt already mounted the TV I would have taking it back.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jan 6, 2023
Reviewer name: Fr John
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Outstanding Picture

The quality of picture and sound delivered from the TV is 5 star quality. Missing a star in this review because the remote is awkward. The main button to accept functions is also a scrolling ball (like a computer mouse) and if one is trying to click with the ball and slide a finger ever so slightly, the function of "mouse mode" kicks in and makes things harder for navigation. Also, with so much streaming content, I would have liked to see a clear rewind and fast forward button (maybe to work at 10/15 second intervals if pushed and differing speeds if held). Finally, if you're a gamer or have children who still watch DVDs (yes, DVDs) there aren't enough HDMI ports to support this. Ending on a positive note - we have our TV mounted to a wall and don't feel that we'll need a sound bar. The TV is 15 feet away from where we sit and we haven't felt the need to get a sound bar to support the TV, it's worked well for us.

Review from lg.com
Helpful?20P55JDZO8PC13725652223