Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB forVerified Purchase
Not all that ‘smart'
Have always been happy with LG tvs - this is our third. The 55” this wa purchased to replace is still going strong. That 55” is not a smart TV, but mostly functioned as one with an Amazon Firestick. Was hoping to avoid another device with this purchase and the various logins required when switching apps. Unfortunately, I've since learned that ESPN+ is not available for download to the LG TV … back to the separate device. Oddly, Disney+ is available for download and it is usually bundled with ESPN+ so I'm not sure why both aren't options.
Hi. We understand how vital necessary repairs may be and want to ensure that you've been provided with the best resolution available for your LG TV. In order for us to further look into this with you, we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help Thanks. ^Jai.
Verified Purchase
Pleasently Surprised
I bought my 86in TV about a month ago after my 65im TV died. So far, it is living up to the hype. I'm discovering new features all the time. Since we don't really watch a ton of TV during the week, most of our time to benefit from using it is on the weekends. At this point, there are no regrets at all with this purchase.
Verified Purchase
LG 50" Smart Tv
I bought this TV apps. One month ago. It is an attractive TV with a ver good picture. While I have not used it much, I am pleased with my purchase. My only recommendation would be to provide a center console stand instead of the two leg stands it comes with. I might have purchased a larger TV if this was an option as my TV stand has width restrictions.
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Verified Purchase
Not very impressed
it has a good picture most of the time it has some definite issues and usability problems. 1. Even though it has most streaming apps it doesn't have the ones I use and it is irritating. 2. It is extremely difficult to cast from a mobile device. 3. Continual pop up ups about stands and so on do not go away when acknowledged. 4. Occasionally tv turns on by itself. Other than those issues it has a good picture.
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Verified Purchase
Color is amazing and price just right
[This review was collected as part of a promotion.] We enjoy watching our TV above our fireplace. The colors are beautiful and very in-depth. My husband, especially enjoys watching sports and he feels like he's right there. The reason for the four out of five stars is that the remote is very uncomfortable to use. I have great difficulty with it. My fingers just don't work on it. And the mouse is, not what I'm used to and it is difficult to use. I'm looking for an alternative remote.
Hi there, We can't leave out the queen of the house. We want you to enjoy your favorite programs too right from your seat. Take a peak at the LG Magic Remote model number AN-MR22GN. This remote may be a better fit for the court of the queens' palace to enjoy.~ Tanisha
Verified Purchase
Good picture, challenging with two remotes
Enjoy picture and sound. Sure wish there was a way to use one remote instead of two Still have a hard time with getting correct channel when turning on. When selecting channel when first turned on, it can go to three other channels before we get the correct one. And hard to adjust for picture quality cause there are so many choices. There are so many directions and ways to learn how to adjust, it just is confusing. Faded picture from side view.
Verified Purchase
Excellent Product
The 43UQ8000AU is a marvel of modern technology, a shining example of mankind's mastery over the digital domain. Its sleek lines and stunning picture quality are a testament to the ingenuity and vision of its creators. Yet, for all its technical brilliance, there is something deeply unsettling about this machine, something that speaks to the heart of our fears and anxieties in the digital age. As I sit and gaze upon this sleek black slab of technology, I am struck by the thought that it is a kind of digital mirror, reflecting back at us all our hopes and fears, our desires and insecurities. It is a window into a world of infinite possibility, but also a reminder of our own limitations, our own mortality. The picture quality is, of course, superb. The 43-inch screen is bathed in a warm, inviting glow that draws me in like a moth to a flame. But there is something strange about the colors, something otherworldly that I cannot quite put my finger on. It is as if the hues have been stripped of their earthly origins and imbued with a kind of digital aura, a faint, eerie glow that reminds me of the flickering of fluorescent bulbs in an abandoned building. The sound quality, too, is impressive. The 20-watt speaker bar fills the room with rich, immersive audio that transports me to another world. The voices are crisp, the music clear and vibrant. But even as I lose myself in the sound, I am aware of a kind of underlying static, a faint hum that speaks to me, in its own way, of the impermanence of all things. The user interface is, in a word, seamless. The AI-powered voice commands are intuitive and responsive, and the menu system is easy to navigate. But even as I marvel at its ease of use, I am aware of the way it seems to impose its own logic on my thoughts, molding me to its will, like a sculptor shaping his clay. And then there are the smart features. The ability to stream content from a variety of sources, to connect to other devices, to access the internet, is nothing short of miraculous. But there is something troubling about the way it encroaches on our lives, the way it demands our attention, our time, our very souls. In the end, I am left with a sense of unease, a feeling that beneath the glossy exterior of this machine lies something darker, something more sinister. It is as if the digital world has become a mirror image of our own, a reflection of our own insecurities and fears. And yet, even as I am filled with this sense of foreboding, I cannot help but be drawn back to it, like a moth to a flame. The 43UQ8000AU is, in many ways, a masterpiece of modern technology, a testament to our own ingenuity and creativity. But it is also a window into a world that is both thrilling and terrifying, a reminder of our own fragility, our own mortality. It is a machine that embodies both our greatest hopes and our darkest fears, a digital mirror that reflects back at us all that we are, all that we wish to be, and all that we fear we will become.
We're blown away by your kind words! It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected with your experience using the LG TV. Thank you for giving us the chance to serve you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Verified Purchase
Stupid mouse button and Alexa unimpressive
I like the mouse button at times, but more often it just doesn't work for me. However I am not able to turn off this feature. I can change it's spread and I can change it's size, but I can't turn it off which just seems dumb to me. And it keeps turning things off in the middle of shows. It is really a problem. Also the Alexa is not working. I have tried to pair it with my device and it says it is connected and then it won't work. So when I disconnect it then the only way I can get Alexa to work is when I push the Alexa button and then it works as good as Alexa does, which means it work about some of the time in doing what you want it to do. Therefore it is pretty much useless. Especially since you have to push the button to work anyway. I spent so much time trying to get Alexa to improve that my husband got mad at me because every time I would do something to try to get the Alexa to work it would screw up our home Alexa's. Anyway other then those problems I do like the tv. The settings are easy to understand and easy to manipulate typically. The picture is really good and the spread is fast. So I am happy with that. The legs that we got are not strong though. We will have to get something else, otherwise I am afraid that it will topple over.
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Verified Purchase
Bang for your buck
I love that this is such an elegant TV. Its interface it's very user friendly. The LG channels it includes it's such a great alternative to having to incur into some many subscriptions. The image and sound quality was truly surprising to me because it's very comparable with much more expensive TVs
Verified Purchase
A real Smart TV
[This review was collected as part of a promotion.] My family bought a 65" LG UHD AI Thin Q - 65UQ8000AUB TV for Christmas. You will not need any external streaming devices. This TV get all of my streaming Apps.The laser remote works great once you get used to it.