Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV

Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for

LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB

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4.5 out of 5 stars

stars1,884 ratings1,817 reviews

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Jun 17, 2022

stevenpjnn

4 out of 5 stars review

Nice TV good picture

[This review was collected as part of a promotion.] Having problem, when I on the home page and open an app and close the app, hit the back button and it takes me to the antenna not back to home page. How do I fix this could not find info in manual

Review from lg.com

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Jul 23, 2022

Fonjie

4 out of 5 stars review

Make to perfection

[This review was collected as part of a promotion.] So Happy we bought this tv, best in app, pictures, sounds. It just make to perfection. I am so happy for this purchase

Review from lg.com

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Jun 2, 2024

Sal Trif

3 out of 5 stars review

Not reliable

Bought this 2 yrs ago. Magic remote constantly stops working. Unregister then reregister. Now after upgrade voice recognition won't work. Techs are attempting to find a fix. No idea how long or even if they can. NO MORE LG TELEVISIONS!!!!??

Review from lg.com

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reply from LG Social

Hey Sal! Ensuring your remote is flawlessly functioning with your TV is our top priority, and we're here to lend a hand. A remote control can encounter issues that hamper its response for numerous reasons. Often, these include battery complications, disturbances between the remote and the TV, unregistered remotes in the case of Magic Remotes, or even physical harm. For a quick fix, dive into our troubleshooting guide here: https://shorturl.at/VQDFk. Please contact us on social media at @LGUSSupport if you need more personalized assistance. Just drop your contact info, and we're on it! ^Anthony

Oct 21, 2022

KenM

5 out of 5 stars review

Nice TV

I bought this LG TV yesterday, took 10 minutes or less to connect and set up, For the money could not have done better, great picture nice colors and surprisingly decent audio.

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Jul 2, 2023

C94

1 out of 5 stars review

Will not buy lg again

I bought this a year and some months ago and within the past 6 months I keep having audio issues where the speaker stops working. I contacted lg for a repair under warranty and they would do nothing about it.

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reply from LGAnswers

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class UQ8000-Series Ultra HD 4K webOS Smart TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Mar 18, 2023

RR144

1 out of 5 stars review

It's not for everyone

Bought this a week ago. Set up was fine. A week later it won't play TV. Recognizes the cable box but keep getting an error message. It won't even play DVDs. I've tried everything and nothing fixes it, so I'm packing it up and returning it tomorrow.

Review from lg.com

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reply from LG Social Media

Thank you so much for taking the time to provide us with feedback. We understand how a malfunctioning new TV must have been disappointing for you. If you still need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist with this. -Cazz

Jul 25, 2022

Jim 62

5 out of 5 stars review

Review of 65" LG TV

[This review was collected as part of a promotion.] Purchased this 2 weeks ago and it seems to work fine with picture clarity. The speed to activate apps is slow but that may be Xfinity's fault.

Review from lg.com

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Sep 20, 2022

VMat

4 out of 5 stars review

my TV review

Bought it last month. so far liked it as compared to other models in the same range I have seen. WebOS is seemless and provides wide array of apps. Sound quality could be better.

Review from lg.com

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Jul 2, 2024

Dp1020

1 out of 5 stars review

Only lasted 2 months after warranty

This TV was purchased 14 months ago it's already not working since the last update, which is sad because this TV has only been used a handful of times.

Review from lg.com

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reply from LG

Hi, there. We appreciate you leaving us a review on your LG TV (50UQ8000AUB) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Jun 12, 2024

Sound Quit

3 out of 5 stars review

Sound quit after 1 year!

[This review was collected as part of a promotion.] Only had TV a year and the sound quit all of a sudden. Worked yesterday, but not today. Tried everything. Do parts just stop working?

Review from lg.com

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reply from LG

Hi! Thank you for sharing your experience with the LG 43UQ8000AUB TV. We understand your frustration with the sound suddenly stopping after only a year of use. Such an issue with a critical feature like audio is unacceptable, especially for a relatively new television. We advise you to please visit this link for troubleshooting guide: https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317#:~:text=Go%20to%20Settings%20%3E%20All%20Settings%20%3E%20Support%20%3E%20Quick%20Help%20%3E,our%20Request%20a%20Repair%20page. Your feedback is valuable to us, especially if the issue persists. Please send us a private message at @LGUSSupport on social media, and our team will be happy to explore potential solutions for your 43UQ8000AUB TV. We aim to address this issue satisfactorily and ensure you have a reliable viewing experience with LG products. ^Con