Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. LG products favour greatly in terms of reliability but on rare occasions the products can unfortunately fall below this standard. If your product is outside of the warranty we would still like to offer you free troubleshooting in order to see if we can help you with this, alternatively our customer service team can put you in the right direction for an out of warranty repair. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Thank you so much for taking the time to provide feedback about your LG TV. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Thank you for communicating with us about your measurement concerns with your LG TV. Please know that the measurement shown on our product's name is an approximate diagonal measure. Its dimensions (WxHxD) without the stand are 75.9" x 43.5" x 2.4". Diagonally, it would result in around 87 inches. We hope this helps clear things up. Thanks for choosing LG! -Cazz 

Hey there. We are so glad that you enjoyed your LG TV for the past months! We would love to lend a helping hand with your video quality, so you can get back to watching your favorite shows and movies. Please connect with our team via private message on our social pages @LGUSSupport and include your contact details. Our dedicated team is eager to help! *Chey