This was a dud. The display would affirm my 4 hour warmer time yet sometimes it shut off immediately or within the 2 hour default setting. Sometimes it would just 'brew' the water, bypassing my coffee grounds. Sometimes it would brew a little and then just stop and shut off. Sometimes it might brew a little more and then shut off. Customer service at HB was never prompt to respond to me and I ultimately contacted Sam's. Sam's customer service was superb in resolving my issue with my new coffee maker. I don't know if I got a lemon but given what my experience was, I could not recommend the product. I liked the look and feel of durability with this coffee maker. I liked the features of being programmable with up to 4 hours of warming, and the temperature control, pre-programming and brew modes. I love the removable water reservoir and the swing-out door for coffee placement. Unfortunately, for me, the performance was not there.

top quality so far

Works great., easy to program

It is very good coffee maker. Love it.

Excellent coffee maker, brew options, programable

The first one didn't work at all. It would have an error code about needing to fill the reservoir with water. We had already filled it. We tried multiple troubleshooting steps w/o success. Hamilton Beech sent us a new one. It worked for three days and experienced the same problem. Requesting a refund.

I loved this coffee maker! For about a week. Then it started showing the weird Fill H2O reservoir error even the reservoir was full of water. Then it started to make judgments on my caffeine intake and only making 2cups of coffee when I had it set up to make 10 cups of coffee. At this point it makes coffee when it feels like it. Somedays I get 10 cups, some days I get 3 cups, and then other days I get no cups! It randomly shuts itself off. I have emailed Hamilton Beach, I mean I've only had the unit a month, they actually say expect a reply 4-6 business days later. I'm returning this coffee maker for sure. The new Cuisinart will be delivered tomorrow! It's a shame too because I've been a long time customer of Hamilton Beach!

The coffee maker itself works as intended. Makes good coffee, brew strength options are neat and make a difference. What you can Not do however, is turn the warming plate back on without adding water to it. So either microwave your coffee back to temp, or water it down by adding water for a "Brewing" process. Dumb.

Finally hot, flavorful coffee that brews quickly and stays hot! Love that I can set the temp of the warmer and the length of time it stays warm. Also, glad it can be programmed to make while I sleep. Hands down, it beats Bunn, Farberware, Cuisinart, Keurig! Trust me...I've tried them all.

Buyer Beware. This coffee make made great cups however, within a few weeks of usage the carafe was broken which rendered this coffee maker useless. When contacting Hamilton Beach to purchase another carafe it was learned that there is no replacement carafe available and the only solution is to put my name on a list to be notified if one becomes available. This product has become noting more than an expensive paperweight. You would think that with all the coffee makers that Hamilton Beach have their names on that there would be at least one that interchangeable, not so. Very Disappointed.