very nice backpack,I used for work so many divisions yo can keep everything organized

Holds everything I need and great quality for the price!

I’ve bought these backpacks for years for my husband and high schooler sons. They LAST! The entire school year. So many fall part with stitching and can’t handle the weight of books and all but these hold up well so I keep going back for new ones as needed.

I purchased a SwissGear laptop Backpack for my school going son from Sams and within couple of years the shoulder straps started tearing off and stitches came off. Since SwissGear offers 5 years of warranty and market their backpacks as strong and durable product, I raised a claim with them, but not only was the claim process tedious and cumbersome but the final outcome from the claim was a sham. First I had to file an online claim with all pictures of damages and various patches and parts of the backpack. And after filing an online, they wanted me to send them the bag patches through post with tracking ID, which cost me $6 and time. Maybe the goal of all this online Plus postal process is to make it harder for customers to file a claim. After all the required processes were completed, I got an approval for 15% off coupon from SwissGear which can ONLY be used on their retail website. And when I checked on their retail website all their prices were exhorbitant plus they had shipping fees. Even after applying the coupon, the price was more than what I would pay at Sams or some other online retailer to get the same Swissgear bag. It was a complete joke. When I complained to their customer service, I was told that the shoulder straps tore due to normal wear and tear. My son used the bag for school and if these high quality bags cannot manage the school items weight then what is the durability of these bagpacks? So if you are fine with your shoulder straps tearing off which according to SwissGear is normal wear and tear, only then I would recommend SwissGear backpacks to anyone. I never expected such pathetic customer service plus poor quality bags from SwissGear.

The best backpack I ever bought . Not new to this brand backpack brand, I have one I bought for my son when he was in 8th grade 15 years a go and I am still using it to travel … still in great condition. Decided to get a second one so my husband needs an upgrade to the best one. Absolutely love this backpack.

Love this backpack! I don't normally carry a backpack but wanted to give this a try. It is amazing! Fits my back so well. All the pockets make organizing great - not just a dump bag. Not only do I love it but I got my husband one too and he uses it daily.

Does not stand up to Swissgear name.. Zipper on my Swissgear backpack bought 15 years ago started to give up - randomly it tears up so wanted to buy another one and Swissgear was an obvious choice. But I am totally disappointed. Quality of fabric is certainly not at par with what it was 2008, it is just OK and well, I get that - things have changed since then. But there is more to it.. backpack is supposed to stay zipped up. This one does not hold. Stuff this bag a little and zippers come open. Upon closer comparison, clearly zippers are like those kid's Hello Kitty backpacks.. Thinking of returning it..

I purchased a SwissGear 3760 ScanSmart laptop Backpack from Sam's Club for my school going son and within couple of years the shoulder straps started tearing off and stitches came off. Since SwissGear offers 5 years of warranty and market their backpacks as strong and durable product, I raised a claim with them, but not only was the claim process tedious and cumbersome but the final outcome from the claim was a sham. First I had to file an online claim with all pictures of damages and various patches and parts of the backpack. And after filing an online, they wanted me to send them the bag patches through post with tracking ID, which cost me $6 and time. Maybe the goal of all this online Plus postal process is to make it harder for customers to file a claim. After all the required processes were completed, I got an approval for 15% off coupon from SwissGear which can ONLY be used on their retail website. And when I checked on their retail website all their prices were exorbitant plus they had shipping fees. Even after applying the coupon, the price was more than what I would pay at Sam's Club or some other online retailer to get the same SwissGear bag. It was a complete joke. When I complained to their customer service, I was told that the shoulder straps tore due to normal wear and tear. My son used the bag for school and if these high quality bags cannot manage the school items weight then what is the durability of these backpacks? So if you are fine with your shoulder straps tearing off which according to SwissGear is normal wear and tear, only then I would recommend SwissGear backpacks to anyone. I never expected such pathetic customer service plus poor quality bags from SwissGear!!

Excellent construction. No issues with zippers coming open. Great value.

Great backpack for commuting. It provides relief for carrying heavy items, makes it feel light.