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Customer reviews for Swissgear 3760 ScanSmart Laptop Backpack for
Swissgear 3760 ScanSmart Laptop Backpack
4.6 out of 5 stars
stars1,552 ratings542 reviews
  1. 5 stars84% (1,302)
  2. 4 stars7% (108)
  3. 3 stars3% (49)
  4. 2 stars2% (27)
  5. 1 star4% (66)

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Showing 271-280 of 542 reviews
Sep 4, 2023
ashleyo
5 out of 5 stars review

Verified Purchase

Great

Awesome backpack. Super sturdy and great compartments. Water bottle holders are ample and won’t tear easily like other backpacks.

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Aug 14, 2023
livetotrek
5 out of 5 stars review

Verified Purchase

Backpack/laptop bag

Swiss gear never disappoints! Grwat workmanship and sturdy. I love Swiss gear and will never go with another brand!

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Nov 19, 2024
Traveler
5 out of 5 stars review

Verified Purchase

Swiss Backpack

I like the wide openings and sturdy design. There are well placed compartments. The hard pocket for storing glasses is especially useful!

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Dec 9, 2023
Carefulshopper
4 out of 5 stars review

Verified Purchase

Swissgear backpack all you need

Well made back pack. The zippers are high quality and there is plenty of different pockets to store all the necessary stuff for a trip.

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Apr 29, 2024
ML
5 out of 5 stars review

Verified Purchase

Swissgear Backpack

Nice utility backpack. It’s got lots of storage/pockets. A good quality backpack for everyday use.

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Jan 16, 2026
Shawn
5 out of 5 stars review

Best

Backpack is awesome. The best backpack I've ever owned. More than enough space for everything I carry daily. The only complaint I have is I wish the back padding was a little more comfortable other than that great value for the money

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Jun 16, 2023
Rob
4 out of 5 stars review

Verified Purchase

Swissgear Backtops are great

Swissgear backpacks are great for carrying laptops. Well put together but would be better if it had a hidden pocket on the back side for things like wallets, keys, and concealed weapons for defense.

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Oct 28, 2022
Hotrod2961
1 out of 5 stars review

Returning

I love all the pockets and compartments BUT the zippers unzip while you're walking. Almost dumped my laptop in the airport. Returning it tomorrow.

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Jan 20, 2023
Lee V
1 out of 5 stars review

Fatal flaw

The flaw of the zippers coming open by themselves could not be overcome. I only had clothes in it and it opened up and dumped everything on the floor of the airport. Can't imagine if I had a laptop. Do better

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Jul 27, 2025
Anil
1 out of 5 stars review

Poor quality backpack %26 worst customer service

I purchased a SwissGear 3760 ScanSmart laptop Backpack from Sam's Club for my school going son and within couple of years the shoulder straps started tearing off and stitches came off. Since SwissGear offers 5 years of warranty and market their backpacks as strong and durable product, I raised a claim with them, but not only was the claim process tedious and cumbersome but the final outcome from the claim was a sham. First I had to file an online claim with all pictures of damages and various patches and parts of the backpack. And after filing an online, they wanted me to send them the bag patches through post with tracking ID, which cost me $6 and time. Maybe the goal of all this online Plus postal process is to make it harder for customers to file a claim. After all the required processes were completed, I got an approval for 15% off coupon from SwissGear which can ONLY be used on their retail website. And when I checked on their retail website all their prices were exorbitant plus they had shipping fees. Even after applying the coupon, the price was more than what I would pay at Sam's Club or some other online retailer to get the same SwissGear bag. It was a complete joke. When I complained to their customer service, I was told that the shoulder straps tore due to normal wear and tear. My son used the bag for school and if these high quality bags cannot manage the school items weight then what is the durability of these backpacks? So if you are fine with your shoulder straps tearing off which according to SwissGear is normal wear and tear, only then I would recommend SwissGear backpacks to anyone. I never expected such pathetic customer service plus poor quality bags from SwissGear!!

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