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Customer reviews for Swissgear 3760 ScanSmart Laptop Backpack for
Swissgear 3760 ScanSmart Laptop Backpack
4.6 out of 5 stars
stars1,552 ratings542 reviews
  1. 5 stars84% (1,302)
  2. 4 stars7% (108)
  3. 3 stars3% (49)
  4. 2 stars2% (27)
  5. 1 star4% (66)

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Showing 211-220 of 542 reviews
Jul 2, 2024
donb
1 out of 5 stars review

Doesn't Stay Closed!

Not the same. I have a previous Wenger Swiss Gear bag that has lasted years. So I first noticed that the fabric does not appear to be woven just kind of a pressed pattern and it sounds crinkly and stiff. Then while walking through the airport, the zippers were open. I said I thought I closed it, but then after walking some more they were open again. So, beware if you have any amount of weight like a laptop, they can come open on their own. Returned

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reply from SwissGear

We're sorry to hear about your experience with our product. Can you please contact us at customersupport@swissgear.com?

Nov 16, 2024
Mav
4 out of 5 stars review

Verified Purchase

Jingle bells

Zippers are so good they open themselves. That's really annoying. They also clang a lot while walking with it on my back. With Christmas coming I expect to look behind me one of these days to find reindeer or elves following me. Bought some zipper clips from the jungle site and wrapped the tabs in electrical tape. Otherwise seems pretty good...

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Oct 12, 2022
mick
2 out of 5 stars review

Keeps coming unzipped

I really want to like this bag. It has lots of places to stash things. There’s a sturdy stash area for sunglasses. There’s a reinforced yet cushioned carrying handle with a metal cable inside. And indeed, this backpack will open up entirely for TSA scan with the laptop inside. HOWEVER, it’s not big enough for my 17” MacBook Pro inside a cushioned case. And worst of all, what makes it a PITA for my every day use is that it keeps coming unzipped, dumpling the contents into the floor, my car, etc. Sure, I could conscientiously zip the zipper to one side entirely so there’s no stress on the sippers when I pick it up, but that’s not realistic for me. I had such high hopes. I love this brand. It’s clearly made with attention to detail. Checking out alternative at that A to Z online place, with brands that are just a mishmash of letters, I can see the difference in quality. But the problem with the zipper makes it 2 stars at best for e dry day (student or professional) use. If it unzipped with my laptop inside I would be beside myself, since I already know a drop of 2-3 feet will crack a MacBook screen. Caveat emptor.

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Apr 14, 2024
papi chulo
1 out of 5 stars review

bad design flaw

Horrible design, not much room for anything because of all the pockets. Also If you dont put the zippers on the right side the bag will unzip while you are walking and your laptop/tablet will fall out, that happened to me at the airport and is why I'm returning this bag.

Helpful?3RWWZXZLEBED13724758684
reply from SwissGear

We're sorry to hear about your experience with our product. Can you please contact us at customersupport@swissgear.com?

Aug 28, 2024
Kellwill91
2 out of 5 stars review

Bad Zippers

I love Swiss Gear and have used their products faithfully for almost 20 years. I've never had a concern about the security of my belongings. But this one is different. The zippers are horrible and cheap. I have a Swiss Gear backpack from 2010 that I can position both pulls at the top and it never comes unzipped. I could load it up with textbooks or pack for a week and the zippers never gave. Not the case with this one. Just busted the screen on my work phone because not one but two compartments unzipped on my walk from the car to work. I will be returning it.

Helpful?3RWWZXZLEBED13724758684
reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please contact us at customersupport@swissgear.com?

Jul 26, 2025
Old Man
5 out of 5 stars review

Great lightweight bag with the right compartments.

Lighweight, holds multiple devices, straps will stay on your shoulders for the first year. After a year of wear, the straps slip down to your elbows at the worse time. Also, do not leave the zippers at the top of the bag. Zip them over the top well down the side. If you leave them zipped at the top, the back will pop open and your electronics will be bouncing on the pavement and I had a bunch of cash which was I also had to chase through the airport road.

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Jan 14, 2026
DIANA
3 out of 5 stars review

Buyer beware - Zippers are flawed

The design of the bag appears outstanding upon first glance. However, when bag is fully loaded with laptop, tablet, notebooks, etc. zipper will open on its own and things start falling out. I expected much more functionality and durability from Swiss Gear.

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Jan 18, 2023
Thad850
1 out of 5 stars review

Road Warriors Beware

I had the old version of this laptop for years and LOVED IT. But the new and improved is not improved at all. The old version was rugged and great quality. This backpack is terribly laid out and when compartments are loaded, the zippers open on their own as you walk...Several times getting on airplanes, I have had someone say "Sir, you are about to lose your laptop" Or "You are coming unzipped" NEVER did that happen before.

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Jul 23, 2024
Lorrie
5 out of 5 stars review

Looooong lasting!

My 18-year-old used one bag all through high school. 4 years!! Carried tools and books in it. Threw it around in the bag by a senior year. Look like crap but it took it for 4 years. They are an amazing bag. My 30-year-old also had one bag and he used it for several several years. Great, Great bag!

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Dec 25, 2023
Embry
4 out of 5 stars review

Verified Purchase

Great except for zippers

The zippers are easy to open but also open at will, dumping out contents.

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