I purchased this product in May 2010 and have been a proponent of this product since it's installation. Recently it started leaking. I was thinking I was going to have to either purchase a new one or send it in for repairs/overhaul. After my conversation with Tyler (customer service agent) he suggested some MINOR disassembly to see if it is a simple fix: IT WAS!! After 10 years, one of the tubes had come off and it just needed to be reattached. Simple fix! From my observations of the inner workings, it is a very well engineered and built product that has INCREASED my recommendation for this company and their products. My conversation with Tyler was another testament to this company's dedication to product support and customer service. THANK YOU! I will purchase this product in the future for any bathroom upgrades.

Upgraded from a simpler bioBidet product. I am enjoying this Bidet very much. Seemingly slightly flimsy (possibly an installation err on my part) I leave uncomfortable with the price tag. Still I look forward to upgrading.to the Discovery DLS, Bliss or better the DLX Toilet. BEWARE; Toilets are not equal. Assuming that the seat mounting holes were standard, It did not occur to me that I would have to check this. The seat mounting holes on my toilet are too close together to accommodate the catch plates. They do not produce differing catch plates. An odd oversight. Massively disappointing but I was able to create a workaround. Maybe they should simply redesign the catch Plate to be more accommodating. Still my Bum is singing.

This replaces another brand bidet of similar price that lasted 5 years. This one works decent ... but really disappointed with remote -- it is quite oversized, and often have to push 2-3 times to get the spray to start. Also, does not seem to have a light in the bowl. So ... decent, but definitely NOT fabulous.

Purchased this unit in April of 2014. I love the functions of the bidet, and it is still working. The housing to the unit where it meets the toilet cracked within several months. Within several months I also noticed a discoloration to the seat which has gotten progressively worse. The seat always looks dirty and stained. Just today the seat began to break apart at the joint where it is connected to the unit itself, dropping plastic pieces into the toilet. Everything still works, it just doesn't look good and seems to be falling apart. I enjoy the product, I just wish it was built better.

Woot had a good price on what appears to be a quality product but.....the round BB-1000 didn't fit on my round Eljer toilet. The problem is the curved transition from the toilet rim to the toilet tank. It does not allow the bidet to align with the rim. The curved transition forces the bidet seat to overhang the front of the bowl by about 2". Woot's return policy means if it ain't broke, it's yours. Of course, the manufacturer couldn't help either. My Advice: Do your homework. Check with Bio Bidet for compatibility with your toilet before buying.

Installation was super easy, although I thought the bracket that attaches makes the seat less stable than a traditional seat. I find myself wiggling my bottom to try to get the water to go where I need it to go, after all that I still have to finish up with TP a few wipes. I've only used a traditional bidet a few times and I can't recall how it measures up.

We visited a friend in Florida who had Bio Bidets in every bathroom. We were so impressed we came home and ordered one for ourselves right away. My husband has cerebral palsy and is confined to a wheelchair, so this is the PERFECT addition to our bathroom. Of course I think it’s wonderful, easy to install, and very affordable, but most importantly it gives my husband a renewed sense of independence.

I have seen many of bidet in Europe, but they've been the older models. This model has so much more to offer! A warm seat to sit on feels luxurious. Extra features such as move and feminine wash, in addition to posterior wash, all with warm water provide a fresh and clean feeling. I am not one to toodle around in any and all things related to plumbing, and was nervous about that but the reviews and well written instructions made it all turned out great. This purchase was a significant investment, and worth every penny.

After multi-level spine fusion surgery, I was told my wife could not bend or twist for three months. With intense stare, the doctor said, "That means she won't be able to wipe herself and you will have to help with that." Well, I love my wife, and I've wiped enough baby and grandbaby bottoms, and have no problem with this, but I knew there was no way my wife would ever willingly allow me to do that. I started extensive research on bidets, and decided on the BioBidet BB-1000. After watching the online video, installation was a snap. I personally tested all the functions (my first experience with a bidet) and was truly amazed at how perfection of design and function, and couldn't wait to tell my wife at the hospital what the doctor said, and what she was about to come home to! Someone commented that the experience was like "A spa for your bottom!" I'm always skeptical, and can tell you, this is exactly that! My wife is very happy, and I am proud to own this wonderful personal hygiene device, worth every penny! I would recommend this item and model without reservation, and will probably be buying more in the future.

Purchased this unit and it is everything the company claims. Features are realy top notch at a budget price price. But the instructions related to fastening the seat were unclear resulted in the installlation takeing about 30 minutes longer than it should have. Also, the plug was pretty small and I needed an exatension cord to attach the unit. Those are the only complaints I have after a few says. The reliability of the seat will remain to be seen, but I am comforted by a three year warrantee.