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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,066 ratings909 reviews
  1. 5 stars49% (521)
  2. 4 stars10% (107)
  3. 3 stars8% (89)
  4. 2 stars8% (84)
  5. 1 star25% (265)
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Showing 281-290 of 909 reviews
Jul 15, 2026
Reviewer name: RD26
1 out of 5 stars
1 out of 5 stars review

Terrible Printer

This is a terrible printer. I used it maybe 5 times and it stopped printing with color, just black and white. Tried troubleshooting the issue with no solution so I cleaned the print heads thinking there was maybe a clog. Now the printer is simultaneously flashing the wifi, ink, and paper lights and even with software fully updated the printer is now a huge paper weight. I now have to buy a new printer but will not buy another one of these.

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Jun 19, 2026
Reviewer name: DDJD
3 out of 5 stars
3 out of 5 stars review

Ink levels are unreadable and there is no printer software

I bought this less than a month ago. It is replacing a Brother printer. Though the website shows color panels the actual product has unreadable grey displays. There is no software for my Windows 11 that works. Windows 11 will download the Print and Scan app but won't open it.

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Jun 12, 2026
Reviewer name: Chasity
2 out of 5 stars
2 out of 5 stars review

It was my understanding that this was supposed to be a printer for home business who print a lot, but I frequently have paper jam issues and printing issues. I also had planned to use the printer to print my own business cards, but the device is too weak to pull cardstock through to print. It can certainly run the cardstock through to the feed try without printing anything on it though, so it makes no sense as to why this printer cannot print on cardstock. I used to be a die hard Epson fan, but with each successive printer the parts are cheaper and I waste a lot of time fixing errors, paper jams and etc. I'm probably not going to buy anymore epson printers after this.

Helpful?4LX71UKRGV4H13724301252
Jul 1, 2026
Reviewer name: taya90
3 out of 5 stars
3 out of 5 stars review

Printer Flashing lights

I havnt had issues up until my ink pad was full i chaned out everything rest counters, now its stuck flashing the power light, wifi, paper and ink all at the same time. I have tried everything that was suggested uninstalling it from the computer and re installing it, hard reset, downloading the recovery firmware everything and its still not working. I had just put new ink into this also so thats a waste.

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Jul 3, 2026
Reviewer name: Dennis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great printer

Works well. Easy to connect and set up.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jun 30, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome printer

Great printer. Easy to use and set up. The refillable tanks are the best.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jun 29, 2026
Reviewer name: Kaiyla
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for what I need it for

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jun 19, 2026
Reviewer name: Shane
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very easy to setup and use

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jul 23, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

this is not the fastest printer in the world, but she gets the job done.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jun 22, 2026
Reviewer name: Kim
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Having a hard time connecting the Internet

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi Kim, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.