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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
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3.5 out of 5 stars
stars
1,032 ratings875 reviews
  1. 5 stars49% (509)
  2. 4 stars10% (105)
  3. 3 stars9% (88)
  4. 2 stars8% (81)
  5. 1 star24% (249)

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Showing 251-260 of 875 reviews
Oct 5, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

Frustrating

In order to find out how to use it you have to print out a 200 page manual. I don’t know how to do that because I don’t have a manual. I can’t do much with it because I don’t have a manual

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Mar 10, 2023
Dolphus
5 out of 5 stars review

Verified Purchase

Perfect inexpensive printer

This is an awesome personal printer! Works perfect for what I need. Good thing is is not having to buy those expensive ink cartridges. It works perfect and was very easy to set up. I recommend it.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Apr 15, 2025
jeanne
1 out of 5 stars review

Verified Purchase

Went through whole setup process. At the very end it "lost connection ". Seems to be permanently stuck at this point. Won't reconnect or start setup over. Returned.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Jeanne, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.

Apr 18, 2023
Steph
1 out of 5 stars review

Verified Purchase

Bad Memory

This printer has been the absolute worst. I’ve never had as many problems as I have with this one. Now in the middle of working, it quits, and all lights are flashing.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Steph, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.<br />Sincerely, Sam - The Epson Team

Mar 23, 2023
Callie
1 out of 5 stars review

Verified Purchase

this printer never worked. unfortunately for us it was purchased as a Christmas present and we werent able to return it to walmart befo free ebtheirb90 daybreturn policy. such a disappointment on a decently expensive purchase.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Callista, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. We&#39;ll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.<br />Sincerely, Sam - The Epson Team.

Aug 11, 2024
Humberto
1 out of 5 stars review

Verified Purchase

a waste of money

I bought this printer in July sometime and it already broke. from one night to the next, it wont print, flashing lights indicate an update of software, did that and nothing changed. overall a piece of junk

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Humberto, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Dec 24, 2024
CJ
2 out of 5 stars review

Verified Purchase

Slow printer

Honestly I’ve loved the ink ones that got straight in and that’s why I chose this. I feel like it lasts longer. But this printer is so incredibly slow. Like I’m not sure I’ve seen a slower one when printing.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi CJ, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2400 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.

Jan 12, 2024
Debbie
3 out of 5 stars review

Verified Purchase

good price, well built.. instructions not so good.. Have to load app. should already loaded.. printing very good.. BUT Still cant scan from printer to computer or lap top.. very discoauring...

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Jun 24, 2025
yeidy
1 out of 5 stars review

Verified Purchase

you connect printer to a mobile app which may or may not work or will stop all of a sudden. the app doesnt even bother to save scanned pages to send and you acn not see images before you print them...its garbage

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi yeidy, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Jul 10, 2025
Brittani
2 out of 5 stars review

Verified Purchase

Epson great this model sucks

If this has a battery I’m not aware, this is not user friendly at all! I had an epson previously and I loved it ! This one is such a headache to print or connect too! If I was able I would return and find the one I had before.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Brittani, Sorry you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty, plus free technical support for the life of your product. Our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Regards, Alissa A. – The Epson Team.