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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,066 ratings909 reviews
  1. 5 stars49% (521)
  2. 4 stars10% (107)
  3. 3 stars8% (89)
  4. 2 stars8% (84)
  5. 1 star25% (265)
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Showing 241-250 of 909 reviews
Aug 10, 2026
Reviewer name: steve 45
1 out of 5 stars
1 out of 5 stars review

Lousy set up proceedure

Had this for a week now. Still unable to connect to my MAC. Phone help was useless. I'll try again. Any other printers I have ever owned were simple to install, maybe 10 minutes. Very frustrating. Phone help sent a link but Google says "unsecure site" Now what ???

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Aug 8, 2026
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY!!!

First, this printer took forever to set up. I had to buy a connector to even get it connected to my computer. No one else in my house can connect to the printer. It prints inconsistently. Then, the feeder stopped feeding the paper. Do not buy this printer.

Helpful?4LX71UKRGV4H13724301252
Aug 14, 2026
Reviewer name: AngryCustomer1
2 out of 5 stars
2 out of 5 stars review

💩 in a box

Constant connection/setup problems. The Windows installation process is unnecessarily complicated and repeatedly failed or crashed. After finally getting the printer connected and the proper driver installed, the color ink channels stopped printing even though the tanks contain ink. I've owned this ET-2400 for just over a year. I would not buy this product again.

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Aug 12, 2026
Reviewer name: HappyGirlNotHappy
1 out of 5 stars
1 out of 5 stars review

Total Poop

Started using the printer 7/31. I've had print quality issues since printing page #3. I've printed a total of 28 pages (5 B/W & 23 color). I've cleaned print heads & done nozzle checks SO MANY TIMES! Doesn't help at all. Same bad print quality every time. Never had a printer that was so crappy so quickly.

Review from epson.com
Helpful?4LX71UKRGV4H13724301252
Aug 30, 2025
Reviewer name: Liz
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Worn Out From repeating the WiFi trying to connect

I’m 72 yrs old and having trouble with it not hooking up with my internet! Have been trying for over an hour!

Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi Liz, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.

Jul 19, 2025
Reviewer name: PCD
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Connection issues

Actual printing is great. Getting the connection to work was a PITA. Would prefer a Bluetooth connection but needed a printer ASAP.

Helpful?4LX71UKRGV4H13724301252
Dec 17, 2022
Reviewer name: Laurie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good

So far I am very happy and satisfied with the purchase of my Epson ET-2400 Eco tank all in one. I have not used it much to this point but what I have, I am satisfied with it. However, it is hard to find the correct ink refills for it online.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jan 12, 2024
Reviewer name: Debbie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

good price, well built.. instructions not so good.. Have to load app. should already loaded.. printing very good.. BUT Still cant scan from printer to computer or lap top.. very discoauring...

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jan 31, 2023
Reviewer name: evelyn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn’t last long enough

It worked great for about 3 weeks, then while printing it made a loud noise and it stopped. All lights flashing and no way to fix it! I’ve read other comments that they didn’t have luck with them either. Now I’m skeptical to buy another one!!

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hello evelyn, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. <br />Sincerely, Sam - The Epson Team

Dec 5, 2022
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cannot scan multiple pages through the feeder, you have to do it manually on the glass. Everything else is good! I ordered for the compact size of the machine. I needed it to fit a certain dimension.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252