Just received this mattress about a week ago and it has failed to decompress. I contacted Sam's Club and they are in the process of issuing a refund and am waiting to find out how to return it as I am unable to rebox it. I ordered pretty much the same mattress several years ago and loved it.

I loved it at first so if your new to memory foam and want to try it but don't want to waist money on the experiance it's fine but it's not a long lasting investment. After 3 years it started breaking down and we are ready for a new better built one.

Bought this 8 months ago and within 5 months started noticing a high spot in the middle. Tried rearranging sleep habits to minimize this to no avail. Notified manufacturer to start a warranty claim. Their process requires photos to substantiate. Memory foam returns to original appearance, however it doesn't show the density change that is creating the "hump" in the middle. Laying on the mattress for 10 seconds would show mattress is defective. Photos don't show it. Warranty is useless.

I purchased two full size mattress and were good so ordered a king sized which delivered in folded and cycled with Heavy plastic wrap and made all corners dumped and pressed looks not a normal and no use of this since all four corners are like 6-8 inches while mattress is of 12 inches so no one can sleep on very uneven mattress I am very disappointed

Your body sinks into it but it’s pretty stiff. Once you’re sunk in it’s not easy to shift around. You kind of have to lift your body up and stay in the same spot as you reposition because to scoot over or roll you just feel like you’re falling back into the spot you were just sunk into to. I’d say it doesn’t support the heavier portions of your body very well and you end up with pressure in lighter areas, like the arch of your lower back is forced upward while your bottom and torso sink in.

We bought this to upgrade our queen mattress. Had a zinnus twin we bought roughly 5 years ago. Compared to that one this is like sleeping on the floor. Waited 24 hrs and it expanded to pretty much 12 inches. Didnt notice a smell at all and we like that you cant Feel partner moving but for side sleepers it WILL hurt your shoulars.

I received this mattress about a month ago and the chemical smell will not go away! It's intoxicating! It's smelled up my entire house and I've tried everything to get rid of it! Its so overpowering and you can taste it. I dont know what to do to get my house smelling normal and the smell out of the mattress! Otherwise the mattress is a comfortable mattress and definitely 12". But you cant sleep on it from the strong scent.

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

I had to replace my old mattress, because it was too soft and not supportive enough. I was nervous about purchasing this one, but I absolutely love it! It provides good support to my body while also molding to fit me, so it's super comfortable. Now I've been visiting family for the holidays and miss sleeping in my own bed! Highly recommend! I also appreciate the sense of humor included in the instructions. It's amazing the high quality found in a mattress that's wrapped up and delivered in a box.

Received this memory foam mattress, opened it and let it sit for 48 hours as instructed. Was supposed to be a 12” mattress but only expanded to 10”. Doesn’t feel like memory foam at all. The cover was baggy as if it was missing a layer of foam. Unzipped the cover and measured the foam. What was supposed to be two separate 3.5” layers of high-density base foam is actually two 2.5” layers of egg-crate style regular foam. What was supposedly “memory foam” is low density foam. Shipped the first one back and waiting on a replacement. Maybe I got a bad one???