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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 41-50 of 416 reviews
Sep 30, 2022
Reviewer name: Dannyboy651
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy at a very reasonable price.

We found it to give us a restful sleep. We put ours into our camping trailer in replacement of a simple two inch foam mattress; where we used to find it difficult to rest due to feeling the board underneath, we found great rest for several nights of camping!

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Nov 19, 2021
Reviewer name: Rhonda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I'm disappointed.

Just received this mattress about a week ago and it has failed to decompress. I contacted Sam's Club and they are in the process of issuing a refund and am waiting to find out how to return it as I am unable to rebox it. I ordered pretty much the same mattress several years ago and loved it.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Jul 11, 2017
Reviewer name: ChannelInvest
5 out of 5 stars
5 out of 5 stars review

Pleasantly Surprised

My wife and I were pleasantly surprised. We were in desperate need of a new mattress and began reviewing them online clueless as to what each type and style meant. Our old mattress was an expensive coil and pillow top and we at least knew we didn't want that any more. We were leaning towards something firm and with little heat retention. We visited several mattress stores around town to get an idea of what we liked, what was available and the price range. The mattresses we seemed to like the most were in the 1000s of dollars price range and we were shocked. Our favorite wound up being the lower line of the Tempur-pedics because they were firmer but we couldn't justify the exorbitant price. My brother had recently purchased a mattress like this one from Sams for his oldest son and was raving about it. He couldn't believe the feel for the price and said their next mattress would be one of these. We began researching and reading reviews and thought we'd give it a shot because of the price and the easy return. We received it, laughed at the packaging, removed the bag and let it inflate. 48 hours later we moved it into place. We couldn't be happier. Very comfortable with little heat retention and at a small fraction of the price as the other brands. We asked each other if we could tell a difference between this mattress and the other expensive ones, like the Tempurpedics, and we said no. I mean, it's just foam. Something you use for packaging material when shipping. It shouldn't cost much. With the other mattresses you're paying for marketing and the several middlemen that require commission. We got a queen size and it is slightly larger than our old one made by Sealy. It measures 80.5 inches long by 60 inches wide and it is the full 12-inches thick just as they state. Not sure of the weights but it is definitely heavier than our old coil and pillow top. As a comparison in feel from what we tried out, the Tempur-Contour in the Medium-Firm range was the closest to this 'Green Tea' semi-firm version. They rate theirs on a 1-8 scale with 8 being the firmest. I'd say this one is like their Tempur-Contour Rhapsody at a 6. We actually liked the lower line Tempur-Flex Prima. It is their coil-foam hybrid and somewhat cheaper. It had a faster reaction time and although rated at a 6, it felt firmer than the others rated the same. Since this one is just like the Rhapsody, I imagine that Sam's coil-foam hybrids would be a lot like the Prima. We're just enjoying the non-motion transfer too much not to change :)

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Nov 27, 2023
Reviewer name: larla8464
5 out of 5 stars
5 out of 5 stars review

Surprisingly comfortable

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

Incentivized Review
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Oct 13, 2018
Reviewer name: Zack
1 out of 5 stars
1 out of 5 stars review

Not worth it

Received this memory foam mattress, opened it and let it sit for 48 hours as instructed. Was supposed to be a 12” mattress but only expanded to 10”. Doesn’t feel like memory foam at all. The cover was baggy as if it was missing a layer of foam. Unzipped the cover and measured the foam. What was supposed to be two separate 3.5” layers of high-density base foam is actually two 2.5” layers of egg-crate style regular foam. What was supposedly “memory foam” is low density foam. Shipped the first one back and waiting on a replacement. Maybe I got a bad one???

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Jul 24, 2021
Reviewer name: CW
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t recommend

We bought 2. Neither expanded correctly. Had to replace both.

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reply from Zinus

Hello, We are sorry to hear about your mattresses, if you have any further questions or concerns please reach out to Customer Support at 800-613-1225, Thank you.

Jan 2, 2022
Reviewer name: Sheri
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not expand

Did not expand pass 5 inches and it was supposed to be 12. I let it sit for 5 days.

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reply from Zinus

Hello Sheri, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 9, 2016
Reviewer name: Karen 65
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but too warm

I like it but it seems to my My husband and I too warm

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reply from BetterZZZZ

We also sell mattresses with gel infused memory foam to assist with heat built ups. We would like to assist with a recommendation, please contact us at customerservice@zinusinc.com or call us at 800-613-1225.

Aug 19, 2022
Reviewer name: LT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this mattress!

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

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Nov 1, 2021
Reviewer name: Lynn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

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reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.