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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)

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Showing 21-30 of 416 reviews
Aug 29, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Everything I thought it would be

I had a friend who has this exact mattress and was really impressed with it while house sitting at their house. I got mine in a timely manner and so far so good. Seems my body was a little stiff for a couple days adjusting to it...but now it's great!

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Jan 18, 2017
Mike
5 out of 5 stars review

Verified Purchase

My daughter loves her new mattress! It was hard enough to get her up for school before, now she really wants to stay in bed and be comfortable.

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reply from BetterZZZZ

We are thrilled to know your daughter enjoy our mattress. It can be hard to get out of bed sometimes :) Thanks for the nice review!

Jan 6, 2023
Lynette
1 out of 5 stars review

Verified Purchase

Not good for plus size people

Hurt my back soooo bad. Slept on bed for a total of two weeks and i woke up in severe back pain every morning.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Please give Sam's Club Customer Support team a call at 1 (888) 746-7726, they will be glad to assist in the best way possible, Thank you.

Oct 27, 2020
Garlin
3 out of 5 stars review

Verified Purchase

After 72 hours it’s still hadn’t inflated complete

After 72 hours it’s still hadn’t inflated completely the quality of sleep value was excellent and it did not have a bad odor at all like some foam mattresses do.

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Nov 17, 2020
Alyssa
1 out of 5 stars review

Verified Purchase

Disappointed

After a week the foam is still uneven. Half the bed is 2” shorter and never fully took form. Having a really hard time retuning it. Called sams 3 times and now telling me to take to store.

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reply from Zinus

Hello Alyssa, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 12, 2022
krisbee
3 out of 5 stars review

Verified Purchase

NOT 12 inches. Softer than hoped.

Softer than expected. Waited for more than a week hoping it would expand to promised height of 12 inches. It never bulged more than 10 inches. Falsely advertised. Overall, it is average!

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Oct 11, 2020
Savysinglemom
1 out of 5 stars review

Verified Purchase

Not what I wanted

This mattress is ok for some I'm sure but as done nothing but hurt my back, hips and neck. I really wish I could return but this is what happens in the time we live in now where you shop online & can not try out the product first.

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Nov 27, 2023
larla8464
5 out of 5 stars review

Surprisingly comfortable

We desperately needed a new mattress and this one came highly recommended. I’ve never purchased a mattress from a big box store so I had low expectations. Well I was wrong. This is one of the most comfortable and price friendly mattresses. I could even move it myself!

Incentivized Review
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Nov 19, 2021
Rhonda
1 out of 5 stars review

Verified Purchase

I'm disappointed.

Just received this mattress about a week ago and it has failed to decompress. I contacted Sam's Club and they are in the process of issuing a refund and am waiting to find out how to return it as I am unable to rebox it. I ordered pretty much the same mattress several years ago and loved it.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Dec 12, 2022
Ashley
4 out of 5 stars review

Verified Purchase

Good for a spare room or a child

Your body sinks into it but it’s pretty stiff. Once you’re sunk in it’s not easy to shift around. You kind of have to lift your body up and stay in the same spot as you reposition because to scoot over or roll you just feel like you’re falling back into the spot you were just sunk into to. I’d say it doesn’t support the heavier portions of your body very well and you end up with pressure in lighter areas, like the arch of your lower back is forced upward while your bottom and torso sink in.

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