Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+ for
Samsung 7.4 cu. ft. Electric Dryer with Steam Sanitize+
4.6 out of 5 stars
stars
193 ratings193 reviews
  1. 5 stars80% (155)
  2. 4 stars10% (19)
  3. 3 stars4% (8)
  4. 2 stars1% (2)
  5. 1 star5% (9)

Member photos

  • +17 images
Sort by |
Showing 81-90 of 193 reviews
Oct 14, 2021
Dani
5 out of 5 stars review

Easy to use!

[This review was collected as part of a promotion.] Very happy with my purchase! Super easy to connect to Smart Things app and dries clothes so fast! It makes kind of a weird whistling/wind noise while running, but I'm assuming that's normal. Love it!

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
reply from Samsung Care

Hey, Dana! Sorry to hear this about your dryer. Take a look at these troubleshooting steps in the link. ^Pathttps://www.samsung.com/us/support/troubleshooting/TSG01000979/

Nov 26, 2022
Cindy
1 out of 5 stars review

HORRIBLE Dryer and CUSTOMER SERVICE

This dryer NEVER DRIES ! OUR OLD CLOTHES DRYER DRIED PERFECTLY! SAMSUNG TECHS CAME OUT AND ACCUSED US OF MAYBE HAVING DIRTY DRYER VENTS OR TOO LONG AND OUR OLD ONE WAS PERFECT!!!:. WE JUST WANTED A NEW MODEL!! THEY ARE AWFUL! WE KEEP RESETTING TIME OR DEGREE OF HEAT! WAISTBANDS ARE ALWAYS LEFT WET. WE PUT IN AND RESET. IT JUST KEEPS TURNING OFF! NO MATTER WHAT

Helpful?5EA75GNAVBWN13724301227
reply from Samsung

Hi Cindy,We understand how important the drying performance of your dryer is.Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-allThe below link is the user manual for your model. Turn the page 55 (Troubleshooting - Does not dry) for reference: https://downloadcenter.samsung.com/content/UM/202210/20221028013020559/DV7000_UM_DC68-03784S-03_EN_MES.pdfI also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/You may also refer to this video about "What to do if your Samsung dryer isn't heating or drying": https://www.youtube.com/watch?v=LibK_OLFH4QFor reference, I also shared this link about: Samsung dryer will not turn on or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145192812), which will help our team pull up your information.Have a great day.Melardo

May 15, 2025
aeonixx
5 out of 5 stars review

Great Dryer very useful wrinkle diintegrator

[This review was collected as part of a promotion.] We have had our new dryer for almost a month now. I can say, it is a very unique method of getting the wrinkles immediately out of clothing. I absolutely love this machine. Now if it would just fold my clothes and put them away, it would be perfect.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Jul 11, 2022
Brad
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] We had already purchased the matching washer earlier this year and loved all the features including being able to use the Samsung SmartThings app. Our TV alerts us to when the cycles are done and we love using the laundry recipes and sending them to both the washer and dryer.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Aug 9, 2024
me123
2 out of 5 stars review

Cycles add drying time on their own. No error show

I loved it at first but after about 8 months the dryer started having life on its own. There is a normal setting that I have preset for my needs and it now not only doesn't stop after designated time it actually add extra 45 minutes to it by itself, when the cycle set for 35 minutes. So I have to now time my drying and remove the clothes before it gets overdry in almost 2 hour cycle. Another cycle "active" does the same exactly thing. It's frustrating. No matter what we do it's just works this way now (after 1 5 years) and there is no error appears anywhere. I use quite often "refresh" and sanitizing cycle for the pillow as we have pets but the sanitizing cycles is just having life of it's own too - it's preset for 1 Hr and 15 minutes but it never dries more than 10 minutes, I time it. If it's 1-2 blanket throws it's only a few minutes. I have no clue what would make it get sanitized for the entire time. So these are issues that really add more time for me rather than free some time. What I do love is wrinkle release cycle, that you can add up or remove the time on a lot of settings and you can reprogram some of them curated to your needs. But I have never used "permanent press" cycle, no clue what it is for. I wouldn't recommend this dryer.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
reply from SEA Care

Hi there, We are aware of the significance of having functional appliances at home. We are here to assist you with your dryer. Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video. Dryer cycle takes too long https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147425864) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 4, 2022
Pats
5 out of 5 stars review

Great dryer with options

[This review was collected as part of a promotion.] This is one of the electric dryer with options. Got lot of features like quick dry, wrinkle prevent, damp dry etc. I liked the Wi-Fi feature where you can start the dryer from anywhere but smart control should be on and dryer door should be closed. It also notifies you when drying is complete.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Dec 15, 2021
Lbrenase
4 out of 5 stars review

Machines are great, Installation needs some work

i purchased washer and dryer combo and the installation for both. machines are fine but on the dryer the installer would not remove the dryer door to swing the other direction and they did not install the water line for steam. they did not have the proper hoses although the washer was fine. disappointed

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Oct 28, 2022
Cloudy
5 out of 5 stars review

Great Dryer so far :)

[This review was collected as part of a promotion.] I've had this dryer for a month now and so far so good. It's very spacious and looks very elegant. I enjoy the chime it plays at the end of cycles but some people in my household don't agree. Nonetheless, it gets the job done and looks great too! (:

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Jan 13, 2022
Fiddlesticks
5 out of 5 stars review

Compact yet so much room!

[This review was collected as part of a promotion.] I love this dryer! It fits so much inside, yet measurement wise it’s smaller than our old dryer. It is very efficient also and dries everything very quickly. It’s quiet and easy to use. One thing I don’t like is the placement of the house. Our set is not side by side so we haven’t been able to install the hose for the sanitizing/wrinkle feature. I would suggest only getting this model for those features if your washer and dryer and directly side by side.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
Dec 8, 2024
josie
1 out of 5 stars review

Wet clothes

[This review was collected as part of a promotion.] Does not dry clothes. Very small tub. Anything not on the inside does not dry. I brought my older maytag bravo back in and gave this Samsung dryer away. I like the washer. don't buy small tub dryer.

Review from Samsung US
Helpful?5EA75GNAVBWN13724301227
reply from Samsung Care

Hello Josie, Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your experience using the dryer. We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better. Thank you. -Angelica