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Customer reviews for HP OfficeJet Pro 8028e All-in-One Wireless Color Inkjet Printer, 1K7K7A#1H3 for
HP OfficeJet Pro 8028e All-in-One Wireless Color Inkjet Printer, 1K7K7A#1H3
4.2 out of 5 stars
stars
854 ratings342 reviews
  1. 5 stars64% (545)
  2. 4 stars17% (142)
  3. 3 stars6% (53)
  4. 2 stars4% (35)
  5. 1 star9% (79)

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Showing 11-20 of 342 reviews
Jan 28, 2023
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Basic Research and Buy One!!!!!

Great so far, even with the ink that comes with it in the box, printer has warned me that it is low, gauge shows low, But yet continues to print!!! I have printed alot so far of paper and pictures with in box ink, thats pretty amazing. Set up was super easy (reviews had said people had alot of troubles, I almost didnt buy it because of that), So my personal technological abilities/wants/needs/etc, stop at Playstation 2 and i had No problems with setup, took longer to get it out of the box then setup did. There is a statement in either paper directions or setup prompts (sorry dont remember which) that said something about that Free Instant Ink nonsense, that said you can cancel at anytime But think it said you can Never like turn it off or something (think it meant connection to HP, so guess like they always have some Skynet connection to printer) Anyway i just said No and have not been asked or prompted about it at all since. It also said something about letting the App controlling my printing preferences and i turned that crap right off also!!! I already have Brand new replacement Hp XL cartridges sitting right next to printer ready to go, but yet like i said it continues to print on originals. Only thing i notice is that my last 2 Old Hp printers from about 5yrs and 10 yrs ago (that died, reason i bought this one "8028") the old printers did have a nicer picture printout. The new 8028 is very nice, But it seems everytime i have to buy a new printer the pic quality gets a little worse (and No its not settings or paper etc) and i only use the best Hp crap, i just think they are cheaping it up each time and hoping we dont notice!!! Its supposed to go the other way like bad to great with pictures and printing. Think of it this way, like if your first flat screen tv you ever bought was like 8K and every new tv you bought since got worse and now its like 720, still pretty decent but not as good. Last printer i had was 8610 and printed pretty good pics but one before that (Wish i remembered the Model number) printed Fabulous Glossy Deep Rich Pics. Well for the price, the cost of replacement ink and quality so far, the 8020e is Good. Oh and just read All the reviews, make a quick decision and just buy one (on sale preferably) and take your chances (i lost like 3wks of my life researching and changing my mind). And if your brand new printer that you just bought doesnt work out, take it back or if its past that time then just take it to your work dumpster and give it a beat down (youll feel better, might look crazy, but will feel better) and buy a new one. I get money is tight but the cost of a new printer, i will bet is less than 3wks of coffee and time is very valuable these days, so dont overthink your printer

Helpful?1PJNB7Z0INOW13722216408
Nov 15, 2023
Reviewer name: PaulEdM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Poor Paper Tray

The quality of the paper tray does not match the quality of the printer. The tray is made of weak, flimsy feeling plastic. It hangs up and will not slide easily in and out of the machine. And I find the design of the adjustable paper guides nearly impossible to figure out. The printer/scanner itself is of the highest quality and has performed flawlessly. But the paper tray has been so problematic that, if I had known in advance, it would have been a deal breaker and I would not have made the purchase.

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408
Jan 2, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

tray

I like the printer but not to crazy about the tray after printout. I would prefer a tray that is longer and flat. I print out a lot of files and the paperwork piles up on the lip.

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408
Feb 16, 2024
Reviewer name: Mary Austin
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

not a great experience so far

the paper tray is very poor quality. It does not slide in and out easily and I fear it will break w/ the use we give the copier (just home use) Also, I have been unable to reach HP and confirm our automatic, 6 months free, printer ink delivery.

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408
Aug 24, 2021
Reviewer name: Helen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Quality

Great little printer. The quality of the print is excellent. Only drawback is that it uses no larger than 8 1/2x11 paper. It’s lightweight. Recommend.

Helpful?1PJNB7Z0INOW13722216408
Jan 21, 2022
Reviewer name: SFret94
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Printer Good. HP software a sales platform

Adding the printer to the computer was a pain in the butt. HP wants to sell you stuff rather than setup the software. Been on PC's since the Tandy. This was the worst setup. Seems to function fine. We'll see after a while.

Helpful?1PJNB7Z0INOW13722216408
Aug 6, 2023
Reviewer name: Waymon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not so sure

I could never get the color ink to work. Had to contact HP support. They could not get it to work either. They had me return it to them and they agreed to send me a new one

Helpful?1PJNB7Z0INOW13722216408
Sep 4, 2026
Reviewer name: April Romano
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Functionality

It still turns off unexpectedly when I'm printing

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408
Aug 27, 2026
Reviewer name: Louise
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I am very happy with this service.

Takes out the stress of not having ink for your printer at a very fair price.

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408
Sep 5, 2026
Reviewer name: Jaquita
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It works just fine and I'm happy with the product!

Everything‘s fine so far it's working great.

Review from hp.com
Helpful?1PJNB7Z0INOW13722216408