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Sams Club
Sams Club
Customer reviews for Stanley 65' Automatic Hose Reel for
Stanley 65' Automatic Hose Reel
2.7 out of 5 stars
stars94 ratings82 reviews
  1. 5 stars31% (29)
  2. 4 stars4% (4)
  3. 3 stars9% (8)
  4. 2 stars15% (14)
  5. 1 star41% (39)

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Showing 11-20 of 82 reviews
Aug 14, 2019
mother of poodles
5 out of 5 stars review

Verified Purchase

We got this to help keep our dog yard clean. It is easy to install and works great. It tucks away when not in use.

Helpful?2VH7U2GPCV1413716167033
reply from Supplier Response

Thank you for sharing your feedback with us, enjoy!

Aug 4, 2018
Jzee
5 out of 5 stars review

Verified Purchase

Love it

I have had this about a month it works great actually have 2 of them

Helpful?2VH7U2GPCV1413716167033
reply from BondManufacturing

Thanks for sharing with us, enjoy!

Jun 7, 2018
Holly
5 out of 5 stars review

Verified Purchase

Best hose ever

Works great

Helpful?2VH7U2GPCV1413716167033
reply from BondManufacturing

Thank you for sharing with us, enjoy!

Apr 15, 2018
Frank
1 out of 5 stars review

don't last

I bought one and with in two months it started leaking. So I went to sams and bought another one. then this one didn't rewind. Remember $70 a pop. I work a lot of hours and really don't have time to go back to Sams club. I did find time and yes Sams replaced it. I hook it up and worked good. I stored it for winter and just this week I put it back up and pulled out hose now it won't go back. 3 bad reels in a row . They work fine at first then bam got problems. I called sams and they said I need receipt. I can't find it and now I'm stuck with two reels that are junk to me. I am not buying another one. They won't take ether one back so it's time to get another brand somewhere else.

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reply from BondManufacturing

Frank, we're terribly sorry to hear this. Please contact our Parts & Warranty department and they will be happy to take care of you! Please call (877) 278-0973 and they will advise the next steps. We hope to connect soon!

Jan 7, 2018
MelBer
5 out of 5 stars review

So good I bought 2 more

My husband bought me one of these for the front flower beds. I liked it so much, I asked for another for the back beds. Now purchased another one for my parents, and will most likely be getting another one for the side of the house.

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reply from BondManufacturing

Thank you for sharing your feedback with us! If you ever have any questions about this hose reel, please feel free to contact us directly at 1.866.771.2663 M-F from 8 am - 4:30 pm PST, or you can always email us at Happy2Help@Bondmfg.com. Have a great day!

Jun 21, 2020
Ariful Azam
5 out of 5 stars review

Verified Purchase

Easy to use and store

Best hose ever

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Jun 26, 2021
Vic
2 out of 5 stars review

Poor workmanship

It worked well initially, but only got to use it about seven times and then all of a sudden stopped retracting. It failed within the first season of use in our backyard.

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Aug 16, 2021
Rick
2 out of 5 stars review

Work retract

Bought 2. The first one lasted about 3 yrs. The 2nd about 4 years. Neither will no longer retract the hose. I think they are of a poor design and quality.

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Apr 20, 2019
boots
5 out of 5 stars review

worth the money

I have 2 of these - i am going on 5 years now and they still work great- i purchased 3 more for family members and they still work for them- i didn't want to spend the money and was worried about it breaking- my garden hose is used constantly during the summer and this has really held up

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Jul 8, 2018
Kdf
1 out of 5 stars review

Bad experience!

I bought this reel last summer. My neighbor highly recommended it so I got one. It has not worked properly since last August. I worried with it trying to get it to roll up. Nothing! Now it’s busted in the reel itself. Too expensive to just walk away from. I haven’t tried to return to store due to lack of time . Please help ! I like it due to not having a hose exposed but I can’t not go without a hose. And yes we did unscrew hose And drain thru winter.

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reply from BondManufacturing

We're terribly sorry to hear that your experience with this hose reel has not been great. We do provide a limited lifetime warranty and would be happy to assist with a claim. You can call us at 1.866.771.2663 M-F from 8 am - 4:30 pm PT and send photos to Happy2Help@Bondmfg.com. We hope to connect soon!