Hello there! Thank you for sharing your experience with us. We understand that the LG microwave model MVEL2033F has some concerns regarding the back plate's durability. Your feedback is important, and we'd like to assist you further. As a first step, please ensure that the back plate is securely attached to the wall and that it is not overloaded with weight from the microwave or any additional items. This can help prevent bending. Additionally, you may access this link for further assistance: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. If you continue to experience issues, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions, including discussing any warranty options. We appreciate your patience and look forward to resolving this for you. —Mau

Hi! We appreciate you sharing your experience with your LG Microwave. We’re glad to hear you’re enjoying the new features and updated buttons — the LG unit is designed to make cooking easier and expand what you can prepare compared to older models. It’s great knowing it’s already becoming a helpful part of your kitchen routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there. Sounds like you found the perfect microwave! With all those standout features and LG’s reliable performance, it’s great to hear this one rose above the rest. Enjoy all the convenience it brings to your kitchen! 🚀🍽️ ^ Diego

Thank you for sharing your experience with us Mary! We’re so glad to hear that you’ve been pleased with your microwave overall. We totally get that fingerprints can be a bit of a hassle, but we’re happy to hear it cleans up nicely! Thanks again for choosing LG, and if you ever need anything, we’re always here to help! 😊 ^Anthony

Hello, Tommer! We’re excited to hear how much you’re enjoying your LG Microwave. Scoring a great deal is always a win, and it’s wonderful knowing the handy features, quiet alerts, and sleek design are all adding to the experience. Sounds like it’s been a perfect fit for your kitchen! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! Thank you for sharing your experience with us. We're grateful for your loyalty to LG over the past ten years and appreciate your feedback. We empathize with the issues you've encountered with your microwaves, especially with the second one failing so soon. We understand the inconvenience this must have caused you. Since your microwave is still under warranty, we recommend contacting our social media support team at @LGUSSupport. Your satisfaction is important to us, and we're here to help however we can. -Cazz