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Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave for
LG 2.0 cu. ft. Over-the-Range Microwave
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4.4 out of 5 stars
stars
548 ratings548 reviews
  1. 5 stars69% (378)
  2. 4 stars16% (88)
  3. 3 stars4% (24)
  4. 2 stars2% (13)
  5. 1 star8% (45)
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Showing 381-390 of 548 reviews
Dec 1, 2023
Reviewer name: TF285
1 out of 5 stars
1 out of 5 stars review

Customer service and microwave

The halogen light bulb underneath this unit gets hot. I’ve tryed email ,calling, and the chat online to get a led bulb and nobody can help when there website says it can be replaced. Do like the unit itself just don’t enjoy burning my hands when the lights on for 2 minutes and I accidently bump it.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from Customer Care

Hi! We understand your previous support experience fell short of our standards. Allow us to help! The part number for the baseplate halogen lamp is 6912A40002K. Please refer to http://spr.ly/6422RyzhC or http://spr.ly/6424RyM66 for authorized LG replacement parts. For further questions or concerns, don't hesitate to reach out to us on social media at the handle @LGUSSupport. We're only a few clicks away! ^Chris

Jan 7, 2025
Reviewer name: NelMel
3 out of 5 stars
3 out of 5 stars review

Good but needed to be repaired x 2

I bought this microwave almost a year and few months ago. I loved the spacious and easy way to use, but I had to call for service and they had to replace the main computer board and the magnetron twice. At least both times it was under warranty. I still love the microwave, but disappointed that it had to be repaired twice.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team - Diego

Hey there! It’s wonderful to hear that you’re enjoying the spacious design and ease of use of your microwave. While needing repairs can be unexpected, we’re glad to know the warranty coverage helped get things back on track for you. If you ever have questions or need further assistance, feel free to reach out to us on social media @LGUSSupport. We're here to help you continue enjoying your microwave for years to come! ^ Diego

Nov 1, 2024
Reviewer name: Deb 145
5 out of 5 stars
5 out of 5 stars review

Love My Microwave

[This review was collected as part of a promotion.] The microwave is great. I love the choices of quick times for various items. I likthat there is no handle sticking out. It is very sleek. There is just one thing on the number panel, I wish it would illuminate, because you always need a bright light on to see the panel.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG

Hi, Deb! We’re thrilled to hear how much you’re enjoying your LG microwave and its sleek design and quick‑time options—they really do make everyday cooking feel effortless. We appreciate your note about the number panel, too. An illuminated keypad would definitely add even more convenience, and feedback like yours helps highlight features customers would enjoy in future LG units. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

May 17, 2023
Reviewer name: MVEL2033F
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

Replacement parts either don't exist or are more expensive than entire unit itself. Unit was delivered with a latent defect and despite the fact that I am willing to pay to replace the part that I didn't notice until 6 weeks after purchase, I am in a position where it will be cheaper to buy a whole new unit rather than making a small repair. Ill donate the unit and buy a quality brand that stands behind their product.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Social Media

We are grateful that you took the time to leave us a review and for helping us recognize how else we can improve our products and service. We're sorry to hear about your negative experience with your LG cooking appliance. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we will be glad to check how else we can help you regarding your concerns. -Cazz

Jul 21, 2024
Reviewer name: PONYGUY
5 out of 5 stars
5 out of 5 stars review

Great Expectations

[This review was collected as part of a promotion.] Like the styling and that it includes a separate timer, switch to turn off rotating plate and is quite large. This unit was purchased to replace a 3 year old LG Microwave that I had to replace control boards twice after the 2 year warranty expired. Always had great experience with LG products except for that last one.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG

Hi, there. Enjoying all those handy features like the separate timer and turntable switch in such a spacious microwave is a great upgrade. We hear your thoughts on your previous unit's control board, and we will certainly share that feedback with our product team. You can always reach out to @LGUSSupport for any future assistance! #LifesGood ❤️^Juvy

Jul 17, 2024
Reviewer name: art4
5 out of 5 stars
5 out of 5 stars review

New and Outstanding

[This review was collected as part of a promotion.] Our in place microwave failed after almost 13 years. We got the new microwave several weeks ago. We are just learning all of the new things this will do. This is a higher wattage, larger capacity and better appearance than the old one. I was amazed at the low price we paid for this. This unit greatly outperforms the old one. We are transitioning to all LG products and this (along with the range we also bought because they had to match) completed the full LG kitchen.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG

Hi, there. Completing the ultimate matching LG kitchen upgrade is a major win! We love knowing your new microwave is bringing higher wattage, extra capacity, and sleek style to the table—all at an amazing value. Enjoy exploring all those clever new features as you cook up your favorite meals! If you ever need any assistance down the road, simply reach out to @LGUSSupport. #LifesGood ^Juvy

Dec 4, 2023
Reviewer name: Roxy
1 out of 5 stars
1 out of 5 stars review

Door hits cabinets

Installed and the door to open the microwave will not open because it hits the cabinets. What a stupid design. Why would the door not be able to swing open. Our cabinets are standard and we have a 30” gap just the microwave before. No one else has ran into this issue?

Review from lg.com/ca
Helpful?1YMAOE8ME7Y113716074456
Apr 3, 2025
Reviewer name: anouk
2 out of 5 stars
2 out of 5 stars review

Made for tall people

Sadly, this product has been designed for extra tall people. The window is too high (the selection keys are at eye level (?) instead of on the side, the light is not bright at all and only on the left hand side. I am 173 cm (which is average tall for a woman), and it was installed as per North America standard height, and I can't see anything in the lower half. I would not purchase this product again, nor recommend it for anyone shorter than me! It is dangerous to use when you cannot see what is cooking.

Review from lg.com/ca
Helpful?1YMAOE8ME7Y113716074456
reply from LG CareQ

Hey there! Thank you for your honest feedback on the display panel of your LG MVEL2033F. We're always looking for ways to improve the ease of use and visibility of the panel in all lighting conditions, so your feedback is very helpful. To help improve the visibility of the panel, we recommend brighter overall lighting by turning on any additional lights available or trying the inclusion of any available natural lighting. It is also essential that it is properly installed for convenience and easy access. We'll be sure to pass your feedback to the team! If you ever need help with your LG range in the future, feel free to reach out to our LgG CareQ Team at 1-888-542-2623.

Dec 10, 2023
Reviewer name: Dennis79
1 out of 5 stars
1 out of 5 stars review

Doesn’t work

[This review was collected as part of a promotion.] I just bought this a few days ago, spent yesterday installing it and today was woken up by grandson telling me it doesn’t work. I tried it and confirmed it doesn’t work. Really! So much for the most reliable appliance. I have an LG dishwasher, stove and refrigerator being delivered on Tuesday. Let’s hope I don’t have the same experience with those appliances. Very disappointed.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team

Hi there. We understand your experience falls short of our quality standards and would like to help make things right! So that we can assist, please reach out to us on social media! Our handle on Facebook and Twitter is @LGUSSupport. Be sure to include your phone number and microwave information (model and serial numbers). We look forward to hearing from you! ^Chris

Jun 29, 2024
Reviewer name: DandS S
5 out of 5 stars
5 out of 5 stars review

A simple microwave that works.

[This review was collected as part of a promotion.] We also bought an LG stove with all the extra features (convection, air fry) so we didn't need anything more than a basic microwave. This was the perfect size for the space we had. Most microwaves were 1/2 to 1 inch taller and the previous owner had tiled the wall almost all the way up to the old microwave.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team

Hi Dands, thank you for sharing your experience. We understand how important it is to find a microwave that fits both your space and your needs, and it’s great to hear your 2.0 cu. ft. Smart Over‑the‑Range Microwave MVEL2033F has been the perfect match. This model is designed for simple, reliable performance, and it’s great to know it complements your LG range so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich