Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave forMember photos
Verified Purchase
Large Microwave
The microwave seems to have ample options. It could use a back lit menu. There is nothing smudge resistant about the unit. The fan is loud and has four settings.
We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
It works!
I have had this microwave for about a month. It works fine and seems very powerful, but there are a few things I don't love about it...first off it's very difficult to see the control panel unless all my kitchen lights are on - I have a darker kitchen - the option for backlight would be nice. Another issue is the door is very wide and I've hit my head a few times opening it. I do love the sleek look, but would probably opt for a handled door the next time.
Hello, Raz. Thank you for sharing your experience with your LG microwave. It’s great to hear the unit has been performing well and delivering the power you need, and we appreciate the thoughtful details about the control panel visibility and the wide door design. Feedback like yours helps highlight how the LG unit fits into real‑world kitchen setups, especially in spaces with lower lighting or tighter layouts. You may also find this LG link helpful for exploring features and usage tips for your specific issue: https://www.lg.com/us/support/help-library/lg-microwave-how-to-make-adjustments-with-the-custom-settings-button--20151004354306 To allow us to properly investigate the details of your specific product model and to see how we can assist with the visibility and door‑related issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for additional guidance. ^James
Not worth it
DO NOT purchase this item. LG only gives you a year warranty and I have had mine for 2 1/2 years (6/30/23) and it no longer works. The inside light bulb went out within 2 months and it is a pain to replace. Not a huge deal. But the sensor cooking started to go about 6 months ago, giving me a F4 error code. Then the microwave just stopped cooking before the timer was up. We have done all the trouble shooting with no luck but to either pay for repair or purchase a new unit (NOT LG). It is also supposed to be fingerprint proof... it is NOT!
Hello. Thank you for sharing your experience with your LG Microwave. Your description of the light bulb going out early, the F4 error affecting sensor cooking, the unit stopping before the timer finishes, and the fingerprint‑resistant finish not performing as expected gives a clear picture of what you’ve been dealing with over the past couple of years. Your notes about the troubleshooting you’ve already completed and the repair options presented also help highlight how the LG unit has been operating for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sensor‑cooking‑ and performance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the bulb that you need and the specific issue you're encountering: https://lgparts.com/collections/microwave-parts & https://www.lg.com/us/support/help-library/lg-microwave-error-codes--20150592554522 ^James
WORST CUSTOMER SERVICE EVER!!
new microwave came today April 10TH they removed my old WORKING MICROWAVE new microwave was defective they left with both ovens cannot tell me when new oven will be replaced I am left with no working microwave oven I am 79 years old and I need microwave everyday to cook If I could give less than one star I would WORST CUSTOMER SERVICE EVER!!
We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Broken product delivered, not intalled
[This review was collected as part of a promotion.] I just received my new microwave and it showed up with a broken power cord/plug. The installers took one look at it, said it was unsafe, and refused to install it – which I completely understand. I paid for a new appliance and installation, but instead I’m left with a useless microwave sitting in my kitchen and have to wait for a replacement or repair. This should have been checked before it left the warehouse. Very poor quality control and a huge inconvenience. I expected much better.
Hi. Thank you for sharing your experience with your LG Microwave. We appreciate your feedback regarding the broken power cord on your new microwave and the installation being halted due to safety concerns, leaving you without a usable appliance. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this microwave delivery and installation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
LG Normally good but their Microwaves are Garbage
I'm not going to waste a lot of time on this review other than to say neither Sams Club nor LG make it easy to get an adjustment or refund. This 2.0 LG over the range microwave has a defect--a plastic fan over the magnetron that melts. When that happens--twice in my case--the power goes off and if it ever returns the microwave doesn't heat. I spent several hours over two weeks on the phone to get a refund that Sams Club said I wasn't eligible for because I was a few days over the 90 day warranty. But I ordered it online and the warranty shouldn't have started until a week later when it was installed. Sams Club and LG dropped the ball several times before I received resolution. Never again will I buy an appliance from LG or Sams Club.
Hi, there. Thank you for taking the time to share your experience with us regarding the LG Microwave (MVEL2033F) model. We understand your concern about dealing with the defective fan and the difficulties you've encountered in trying to resolve the issue. <br /> We take product quality and customer satisfaction very seriously, and your feedback helps us identify areas that need improvement.<br /><br />Although the warranty typically starts from the purchase date, we definitely understand how this could be confusing if the unit was installed later. While we can’t directly change the warranty policy, we’d love to assist you further in troubleshooting the microwave or escalate your case to see if there’s any other recourse we can offer.<br /><br />Please send us a private message on social media @LGUSSupport, and our team will be happy to look into this more closely and work on a solution for you. ^Juvy
Not bad except for touchpad
We did not know that the touch pad does not light up at all. Except for the clock. It's very hard to see in the evenings and early mornings without having to turn on the overhead kitchen light. If it had the backlit display for the touchpad, this would have been a five-star review.
Thanks for sharing your experience! We’re glad to hear the LG Microwave is working well overall, and we completely understand how a backlit touchpad would make those early mornings and late evenings much easier. Your feedback is valuable and helps us know where we can improve to make everyday use more convenient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Verified Purchase
Easy to use, easy to clean
This OTR microwave was purchased because of a total kitchen remodel. I chose this model because of the easy to clean interior.
Verified Purchase
Great Features and great power.
[This review was collected as part of a promotion.] I have a LG oven and it really looks good and performs great.
Verified Purchase
Perfect Microwave!
This microwave is perfect for your home, it’s quite, it’s sleek, and works perfectly! I highly recommend!