Thank you for providing your feedback. We apologize if the remote of your LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV (65UR8000AUA) has caused you any inconvenience. Your feedback is very important to us, and it helps us maintain a fresh perspective on new ways to improve our services and future product developments. Should you have any questions or might require assistance with your LG unit, please send us a private message on Facebook or Twitter using @LGUSSupport containing the product details of your unit and your contact information as it will be our pleasure to assist you. -Shae

Hi, there. Thank you for sharing your experience with our LG TV. We understand your disappointment with the issues you've encountered, particularly the remote control failure and dead pixels appearing so soon after purchase. At LG, we strive to deliver high-quality products that meet our customers' expectations, and we take your feedback seriously. While it's uncommon for these issues to occur within such a short time frame, we recognize that it can happen in rare cases. We're committed to addressing your concerns and ensuring your satisfaction. To help resolve these issues promptly and effectively, we encourage you to reach out to us at @LGUSSupport on social media. We can provide personalized assistance, explore potential solutions, and guide you through the warranty process if necessary. Your experience is important to us, and we're eager to work with you to find a satisfactory resolution. - Zie