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Customer reviews for LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA for
LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA
4.4 out of 5 stars
stars
1,064 ratings929 reviews
  1. 5 stars68% (719)
  2. 4 stars19% (206)
  3. 3 stars6% (63)
  4. 2 stars3% (28)
  5. 1 star5% (48)

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Showing 871-880 of 929 reviews
Feb 10, 2024
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Don't waste your money

Television is fine once you get to where you want to be. The "magic remote" is a nightmare to use. The apps, that I can go to directly when I'm on firestick, require me to log in every time if I try to use it from the LG home. The processing time to change apps is long. I usually just go to firestick as it has most of my apps anyway. I'm actually thinking of giving this thing away and putting my old, smaller tv, back up.

Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Customer Care

Hi, Mike. Thank you for taking the time to review the LG Smart TV (65UR8000AUA) model. We appreciate your feedback and regret any inconvenience you have experienced with the "magic remote" and the app functionality.We understand that the difficulties you have encountered with the remote and the need to log in to apps frequently have been frustrating for you. We would like to assist you in resolving your issues with the remote and app functionality. Please visit the following links: https://www.lg.com/us/support/help-library/lg-tvs-how-to-troubleshoot-your-lg-magic-remote-CT10000018-1427121727809 and https://www.lg.com/us/support/help-library/troubleshooting-premium-apps-tv-CT10000018-1434403325217. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Dec 14, 2024
Reviewer name: BigBry077
5 out of 5 stars
5 out of 5 stars review

Remarkable picture

Had this tv for 3 weeks now and I love it. Picture is clear and sound is great.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Dec 7, 2024
Reviewer name: Ruben U
5 out of 5 stars
5 out of 5 stars review

Easy to use

I wanted to feel like I was at a mini movie theater at home and with this TV I got just that.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Nov 30, 2024
Reviewer name: wids1970
4 out of 5 stars
4 out of 5 stars review

Great features

Great picture and perfect size and excellant price

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hey there. Thank you for your feedback on your LG TV! It’s fantastic to hear that the great price, streaming apps, and LG Channels enhance your viewing experience. And having helpful customer support is just the cherry on top! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! ^David

Dec 29, 2024
Reviewer name: KDthekid
4 out of 5 stars
4 out of 5 stars review

Good picture

Picture is good but it is slow to retrieve apps and remote is awkward

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Aug 21, 2024
Reviewer name: Otigolf
5 out of 5 stars
5 out of 5 stars review

Love the picture very high-quality

Bought this in in December 20 23 for my Christmas present to myself love the picture

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Sep 2, 2024
Reviewer name: Tveyes
5 out of 5 stars
5 out of 5 stars review

Amazing for price.

Picture very good. Sound amazing. All the smart features you could use.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jul 7, 2024
Reviewer name: TrentonD
1 out of 5 stars
1 out of 5 stars review

Screen went out

I bought this TV a bit over 90 days and the screen went black with no sound.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG

Hi, there. Thank you for reaching out to us and sharing your feedback on your LG TV (70UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products that meet your needs and expectations. To fix this, check the power. Ensure the TV is properly plugged in and the outlet is working. Check the cables, check the source, try a different input, check the menu, check the remote, reboot the LG TV, and check for software updates. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Jun 20, 2024
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

75 in TV

It seems a pixel blew out can not get any resolution on either getting it fixed or replaced and not even 6 months old

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG

Hello there. Thank you for sharing your experience with us regarding the LG TV 75UR8000AUA. We understand your concern about the blown pixel issue, especially since the TV is less than 6 months old. Your feedback is important to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to look into this matter and provide you with the necessary support. We appreciate your patience as we work to resolve this for you. ^Sam

Sep 8, 2024
Reviewer name: Hector Garrido
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] Worst tv I've ever had the TV broke down only 5 months of buying it

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Social

Hey Hector, your TV is the heart of your home entertainment! We're here to assist you in getting your TV back up and running. Just shoot us a private message on social media with your details and the serial number of your TV. We'll assign a dedicated team member to your case who will help you explore your options. You'll be back to binge-watching your favorite shows in no time! ~Ivy