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Customer reviews for LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA for
LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA
4.4 out of 5 stars
stars
1,064 ratings929 reviews
  1. 5 stars68% (719)
  2. 4 stars19% (206)
  3. 3 stars6% (63)
  4. 2 stars3% (28)
  5. 1 star5% (48)

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Showing 11-20 of 929 reviews
Oct 14, 2023
Reviewer name: do not want
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

My reaction is more negative than positve.

[This review was collected as part of a promotion.] I had an old LG TV that needed updating, so I bought this bigger 55" one. The picture quality is fine. But I absolutely hate the way the menu section works, there should be a simpler solution to switch to Roku or a DVD player, The old TV had a simple button to click, now this product with its menu makes this a very unfriendly clicking around need. I also object strongly to the "necessity" of having all the data of my use collected and moved on to who knows who. This should be an option only if one has the wish for that!

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425usUNF. ^Gaby

Mar 23, 2024
Reviewer name: benwat42
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

High Expectations, a Few Disappointments

[This review was collected as part of a promotion.] I bought and installed this 65 inch TV about a month ago. The picture quality lives up to what I expected from some reviews that I read. However, I found that the "Magic" remote a disappoint. The cursor bounces around and requires a steady hand and a delicate "push" on the button to make the selection that I want. It also freezes quite often; that means a turn off and restart the TV. The voice system is pretty annoying. It randomly presents some "helpful" suggestions for my input. Those are confusing and are difficult to remove.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jul 2, 2023
Reviewer name: CoCoSoLa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Value

This tv has great video quality for the price. Easy to setup with the LG sound bar. No issues using it in a bright room. It has all the streaming apps so no need for external device if you don't already have one. Ethernet can be directly plugged in to tv.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Nov 14, 2023
Reviewer name: GeriBo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG 86UR8000AUA

[This review was collected as part of a promotion.] I bought this TV several weeks ago and I LOVE it! It's BIG, has great color, sound and many other capabilities. Like Apps, simple updates, easy connection to external devices and more. I am a happy customer!

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Dec 30, 2023
Reviewer name: Catcat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great picture, missing hardware

The TV has a great picture and I really enjoy it. I'm not young, and the remote is sometimes a challenge. There was a problem with mounting the set. The holes on the LG were not the same size as the set that was taken down. LG did not include screws/bolts for mounting their TV. I have ordered mounting screws/bolts, but with the holidays my son and grandson have not been able to get it mounted. Hopefully soon.

Helpful?4W6NK93UMF2O13715474926
Dec 5, 2023
Reviewer name: Rochusa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Screen sharing need improvment.

I bought this product 2 months ago and I am a little bit disappointed. The share screen process with an iPhone 12 is a nightmare and complicated with or without the LG apps. Competitor products are better for this case. Also switching from LG overall screen to HDMI is not intuitive. Overall, I lose a bit some life time pleasure.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hi there. We appreciate your review and making us aware of the improvements we can make to this model TV. Should you be inclined to, feel free to let us know more here: http://spr.ly/6429RK30B. We'd appreciate your submission as we'd use your input to help you get the best possible TV entertainment experience. ^Chris

Sep 6, 2023
Reviewer name: Local Townie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great 50 inch TV

[This review was collected as part of a promotion.] Great unit. Has a really crisp picture bright and the colors are very vibrant. The app bar is a nice featurefor any app you might subscribe to. The remote took a bit of playing around to figure but I am getting the hang of it now. replaced an older 43 inch tv and was well worth the investment. If you have a small living room it's the perfect size at 50 inches. I would recommend this tv to anyone who is thinking about upgrading.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Oct 11, 2023
Reviewer name: lucy31
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent choice

My last LG was a Plasma which I loved and it lasted over 24 years. I had been looking at the OLED but it was out of my price range. I am very content with what i chose the 86 UR8000AUA. The picture is excellent. I am learning the control. My kids put it on the wall which was very easy. I would hope this TV would last as long as the Plasma, we will see.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from Customer Care

Thank you for choosing LG, and we're thrilled to hear about your positive experience with our products. The LG 86UR8000AUA from the UR8000 series is indeed an excellent choice, offering impressive 4K UHD picture quality and the convenience of webOS with ThinQ AI. It's great to hear that you found wall mounting easy, and we appreciate your loyalty after enjoying your previous LG Plasma TV for over 24 years. While we cannot guarantee the exact lifespan of your new TV, rest assured that LG is committed to producing high-quality, durable products. If you have any questions or need assistance with your TV in the future, please don't hesitate to reach out. We're here to help! If you require further assistance or have specific questions, feel free to contact us on our social media channels such as Facebook or X (Twitter) at @LGUSSupport. Enjoy your new TV!

Mar 25, 2024
Reviewer name: To much BS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

You own it but not so much!!

TV's are for watching programs, but these new sets want to invade your life. They want you to agree to crap that they really have no right to ask for and in some cases they don't let you control your TV they way you want, you have to follow the format they have installed - not the way other tv's have been operation.

Helpful?4W6NK93UMF2O13715474926
Sep 13, 2023
Reviewer name: BOB HOWATT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Instructions disappointing

[This review was collected as part of a promotion.] I bought TV about 3 weeks Im 75 years old and found it very difficult to try and read the instructions. Should have a instruction manual in larger print and plain language. Can only watch channels until I get a manual I can understand "Very disappointed "

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from Customer Care

We are saddened to hear that your LG Smart TV fell short of your expectations. We value your input; it does not go unnoticed. Also, we would love to invite you to share these thoughts on our LG feedback page, http://spr.ly/6422uGxzC, so that our product development and customer service teams can make vast improvements for the future. ~Rita