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Customer reviews for LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA for
LG 65" Class UR8000 AUB series LED 4K UHD webOS 23 Smart w/ThinQ AI TV - 65UR8000AUA
4.4 out of 5 stars
stars
1,064 ratings929 reviews
  1. 5 stars68% (719)
  2. 4 stars19% (206)
  3. 3 stars6% (63)
  4. 2 stars3% (28)
  5. 1 star5% (48)

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Showing 31-40 of 929 reviews
May 19, 2024
Reviewer name: IRS43
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this a few weeks ago. I am 81 years old and It is taking me awhile to get used to and to learn the features. So far I am liking it.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jan 13, 2024
Reviewer name: Chippers
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not really happy

[This review was collected as part of a promotion.] I bought this 12/29/23 . To be honest if I would have kept the box I would have returned it. When people move fast ( hands arms head etc) it's like seeing tracers.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hey there! We can help get those pesky tracers out of the way; check out this troubleshooting link: http://spr.ly/6422rYfQQ. Let us know if this helps by private messaging us on social media @LGUSSupport. We're always here to help. ^Gaby

Jan 10, 2024
Reviewer name: DPaxton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features for my elderly mom

My mom loves this TV. She is on hospice, and her hearing and sight are going, so she loves that she can see the screen. The TV volumes also goes up loud enough for to hear the TV.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jan 14, 2024
Reviewer name: Jo3e
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sign on

Picture and sound are nice but no matter what I try (following tech service advice) I can not sign on my new tv because it says that it's registered in a non-us country, which it's not!

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hi there, thank you for reaching out to us. We'll need to go over a few things with you. Have you downloaded the LG ThinQ App? If you have not please do so. On the other hand, if you have already you need to log out of your current ThinQ app account. 2. After logging out, set your language and region as below on the login page. “Region/Language ”(e.g. USA/English) and language from the list of the selected region and language settings. Go to the settings menu>all settings>general then select locations>ok then change the country to US. The LG TV will restart, and then you should have full access. Here is a quick tutorial for reference: http://spr.ly/6429rQBox. ~Tanisha

Jul 12, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

After a month or so I discovered that LG no longer allows SiriusXM Radio - bummer. Then when I call for tech. service, I get someone from a foreign country that I can hardly understand. The user manual has very little information as to how to operate the remote and get the TV to do what you want it to do.. I guess you just think that everyone is a techie.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG TV. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.

Feb 25, 2024
Reviewer name: RockOn
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Turns ON by itself!

LG wanted a quick review but I'm a believer in waiting a while before reviewing. Glad I did! We purchased the LG TV as a family Christmas gift 2023. It is now the end of February 2024. The TV has turned itself “ON” without anyone around! We've counted 7 times so far and 3 have been during the night! The last thing I want to do is wake up at 3am….to go shut off the TV! We have 2 other LG sets and didn't have this problem.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
reply from LG Digital Care Team

Hi there, we know that it can be weird to have the TV do as it wants and turn on randomly. No worries, there aren't any LG ghosts in your house! Many HDMI devices have a CEC (Simplink) function, enabling power control between products. When active, the TV will power on when a connected HDMI device is activated or is in standby mode for automatic updating. This feature will also need to be disabled in the connected HDMI device. ~Tanisha

Nov 6, 2023
Reviewer name: Don144
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features. Really like the streaming feature

[This review was collected as part of a promotion.] I bought the tv two weeks ago and am very happy with it. I am very impressed with the features I have figured out how to use, and expect to discover more capabilities in the future. Though I wish the writing on the remote was much larger. It is difficult to read. The same for the tiny instruction manual. The manual could also be much more detailed.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Aug 30, 2023
Reviewer name: Chester Mazurowski
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV!

I bought it about three weeks ago and am totally satisfied. I called a representative and she walked me through how to set up my TV system. This is the first smart TV a I own and the representative was very patient with me in setting up the features.

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jun 27, 2023
Reviewer name: Leo y Karel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Maravilloso producto

[This review was collected as part of a promotion.] Hace un mes y poco más que tengo la tv LG. Hacia mucho quería comprar esta marca y no me arrepiento. El control inteligente me encanta al igual que los colores. El precio me pareció muy adecuado. En fin, estoy muy contento con mi tv LG

Review from lg.com
Helpful?4W6NK93UMF2O13715474926
Jun 29, 2023
Reviewer name: DKTa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Had an Audio problem

We were happy with or LG purchase until the audio started having issues. It would intermittently get loud with a gravelly outburst. After about the 6th time, we boxed the original back up and returned to the purchase site. We purchased a replacement TV that so far, knock on wood, has been excellent!

Review from lg.com
Helpful?4W6NK93UMF2O13715474926