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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
661 ratings661 reviews
  1. 5 stars49% (322)
  2. 4 stars5% (34)
  3. 3 stars2% (16)
  4. 2 stars3% (20)
  5. 1 star41% (269)

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Showing 251-260 of 661 reviews
Jun 19, 2025
Reviewer name: Susie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't Waste Your Time

I scheduled my sofa to be assembled, and a half hour before they were supposed to arrive, they sent me an email saying that they didn't have anybody to put it together and they would reschedule me for the 26th. I was not about to wait 2 weeks to have my couch put together. So I called to cancel. The gentleman I spoke to said he could have somebody out there by 5:00 p.m. that night. I agreed. Then, a half hour before my appointment, another email stating that they didn't have anybody to put it together. As far as Angi goes, you will get no customer service out of them because you didn't direct book directly through them. Walmart needs to stop recommending them.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 17, 2023
Reviewer name: dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

would do business with Alec %26 pops again

Dad and son were great, friendly, proficient, made me feel comfortable and new what they were doing.. to get sofa in house, unfortunately, they had to remove my door, yes I was wary, but they enthused confidence and put the doors back better than first installed. Con, didn't call b/4 coming, they text to my land line, I don't text and my land line won't/doesn't accept text, but we also worked that out.. great guys!!!

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Andi Team

Hi Dawn, thanks for taking the time to write this thoughtful review! Our service providers work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your feedback regarding a notice prior to arrival and will forward that to our Customer Ops team to review as a part of our process. Enjoy your day!

Aug 7, 2025
Reviewer name: dmglean
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do Not Purchase This Service. Very unsatisfactory.

I have paid for this service when I made my puchase and have not received any communication from "ANGI". My furniture was delivered and I had to pay another service provider to setup my furniture. Walmart does not provide any detail on how to contact ANGI. I need a refund of the payment and have no idea how to contact the company.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

May 1, 2024
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Misrepresentation

This product is not worth the money. It’s picture is deceiving as it does not show that when unfolded yet are literally laying in the floor. That’s fine for a teen but I’m 68 and struggled to get up. Although I’m still paying on it I ended up giving it to my son as he set it up in my grandsons room.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Dec 28, 2023
Reviewer name: Jesse
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great Service, Assembled Wrong

The person who came to put our couch together was ahead of schedule, extremely friendly, and was good conversation while I wrapped presents. Only problem is they did not assemble the couch correctly and I can see exactly where in the process he made a mistake. We briefly looked at the extra parts, but I was not going to question them as they seemed good at their job.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
Aug 29, 2025
Reviewer name: Sky
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst service ever

The worst possible service I've ever dealt with from a company. I scheduled it the day the couch was delivered and they re scheduled it an hour before my appt was without notice and re scheduled it again so I ended up just cancelling it and getting a refund because they are very very unprofessional.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Apr 9, 2024
Reviewer name: Philip
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

couch install

angi service man called me late the day of , said he was gonna be 45 min late. He was already 20 min late when he called..i said ill reschedule with angi ,we have things to do besides this couch. he said we can do tomorrow . i said fine 930? He said he is free all day. The fool shows up at 10am, i dont do lateness. he ended up bringing another guy and they both had a smell to them , i cant clear it from the living room

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi there, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Sep 19, 2023
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

sectional sofa assembly

He was nice, took his time to look over the instructions, he didn't rush through it, but he was very knowledgeable putting it together and it didn't take him that long. He cleaned up the boxes and plastic, bagged them neatly. I would trust his service again.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Andi Team

Hi Nicole, thanks for taking the time to write this thoughtful review! Our service providers work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Enjoy your day!

Aug 11, 2023
Reviewer name: Myrta
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

as a consumer you think that every product you buy comes from same company you purchase it from, wrong you have a third party, for example who comes out assigned by a company choosen to hire people from all around you, that made me very uncomfortable.

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Andi Team

Hi there Mytra, Thank you so much for reaching out so we can help make this right. Please email us at walmartinquiries@angi.com so we can get some further information regarding your experience and support ASAP. Thank you in advance, The Angi Team

Apr 1, 2024
Reviewer name: Allmixedup
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent!

The Angi handyman, Jose S., was the best man for the job! Since this is my very first time working with this service, they sent me the most professional, reliable and efficient person! Kudos to Angi and Jose S.! I can’t wait to use this service again (hope Jose S. Is available)!!

Review from walmart.com
Helpful?3GERSSBOCF0X13715121085
reply from Angi Team

Hi, thanks for taking the time to write this thoughtful review! Our service providers work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Enjoy your day!