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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
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4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 151-160 of 162 reviews
Jul 27, 2022
Bell
5 out of 5 stars review

Great Portable Air Conditioner

Bought this when my a/c went out and we were waiting on a part. Saved us from melting! This is a great unit and easy to set up. If you need a portable a/c buy this!

Helpful?4JNWMFNJKBN713714704426
Jul 10, 2022
NotSoHappy
3 out of 5 stars review

It’s alright

Very loud, it is not as efficient as I expected to be. I thought it would cool my bedroom faster and keep it cool but takes a while. It does cool the room though. I doubt that it can cool a 500 sq ft room though.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your Portable Air Conditioner. Our website is www.delonghi.com Thank you.

Jul 9, 2022
Juan G
2 out of 5 stars review

A/C doesn’t cool big rooms

Item is easily installable, does’t weigh much but doesn’t cool big room. It uses eco- friendly gas which just isn’t as effective as a normal A/C. Very unsatisfied with performance. Definitely not worth the price.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Juan, we are sorry to hear you were not fully satisfied with the cooling capability of our Portable Air Conditioner. This model is ideal to cool space up to 500 square feet. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to find you a unit suitable for your needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 26, 2022
Travis9935
3 out of 5 stars review

First was Doa

First one was dead on arrival, luckily Sam's has a awesome return policy. We'll see how long the 2nd one lasts. Never had much luck with this style ac in the past. But there aren't very many cheap options for a ac in our camper/cargo trailer

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.

Jul 22, 2023
Zbart
1 out of 5 stars review

Look elsewhere

Lasted a few months now it blows hot air

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Zbart,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Aug 13, 2023
CM
3 out of 5 stars review

Not worth the investment.

Don't bother, doesn't last past the manufacturer warranty. Actually, not quite even a year.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello CM,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Sep 1, 2022
do not buy
1 out of 5 stars review

0 stars

I’ve had this unit for 2 months and it already broke down. The fans are too loud and it didn’t cool the room like it advertised. I want my money back

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.

Jul 23, 2022
cc
2 out of 5 stars review

not cool enough

Bought it last year, only used 3 times, for a room size 13*25, not cool. Right now, I am using it in a small room (11x13), set to full blast @ 66F, an extra fan on the side to circulate the air, hour later still not cool.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear you were not fully satisfied with the cooling capability of your Portable Air Conditioner. This unit is ideal for space up to 500 square feet. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to speak with you regarding your cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 12, 2022
SubmarineVeteran
1 out of 5 stars review

Worked grate for 18 hrs

Worked grate in master bedroom and bathroom for only 18 hrs. Now only cools 3 degrees less than 1000 sq ft house with heat pump. So it don't cool 500 sq ft. Don't buy get a good window unit. Maytag, fridgedair, whirpool or ameda

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear you were not fully satisfied with the cooling capability of your Portable Air Conditioner. Your satisfaction will always be our top priority, so if we can be of any assistance in finding you a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Apr 16, 2024
T Sweet
5 out of 5 stars review

Great little air conditioner.

Bought this 3 years ago does a good job for keeping a room the size of a two and half garage cool.

Helpful?4JNWMFNJKBN713714704426