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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 151-160 of 162 reviews
May 19, 2022
Reviewer name: Rick
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worthless

Not worth the time or money

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

May 10, 2022
Reviewer name: Ozarkgal
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Save your money

Don’t buy it doesn’t cool in a mobile home

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Aug 28, 2022
Reviewer name: Julie m
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best air conditioner

Love this Air conditioner it is eazy set up. Cools the room. It is eazy to move a round.

Helpful?4JNWMFNJKBN713714704426
May 26, 2022
Reviewer name: Shay
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ms shay

It don’t cool a large room it cool more like small room

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Aug 13, 2023
Reviewer name: CM
3 out of 5 stars
3 out of 5 stars review

Not worth the investment.

Don't bother, doesn't last past the manufacturer warranty. Actually, not quite even a year.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello CM,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Sep 1, 2022
Reviewer name: do not buy
1 out of 5 stars
1 out of 5 stars review

0 stars

I’ve had this unit for 2 months and it already broke down. The fans are too loud and it didn’t cool the room like it advertised. I want my money back

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.

Jul 23, 2022
Reviewer name: cc
2 out of 5 stars
2 out of 5 stars review

not cool enough

Bought it last year, only used 3 times, for a room size 13*25, not cool. Right now, I am using it in a small room (11x13), set to full blast @ 66F, an extra fan on the side to circulate the air, hour later still not cool.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear you were not fully satisfied with the cooling capability of your Portable Air Conditioner. This unit is ideal for space up to 500 square feet. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to speak with you regarding your cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 12, 2022
Reviewer name: SubmarineVeteran
1 out of 5 stars
1 out of 5 stars review

Worked grate for 18 hrs

Worked grate in master bedroom and bathroom for only 18 hrs. Now only cools 3 degrees less than 1000 sq ft house with heat pump. So it don't cool 500 sq ft. Don't buy get a good window unit. Maytag, fridgedair, whirpool or ameda

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear you were not fully satisfied with the cooling capability of your Portable Air Conditioner. Your satisfaction will always be our top priority, so if we can be of any assistance in finding you a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Apr 16, 2024
Reviewer name: T Sweet
5 out of 5 stars
5 out of 5 stars review

Great little air conditioner.

Bought this 3 years ago does a good job for keeping a room the size of a two and half garage cool.

Helpful?4JNWMFNJKBN713714704426
Jun 1, 2022
Reviewer name: Me
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I expected.

I had to return otem

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.