Pizza arrived damaged. The cheese slid from the center to the edges of the crust. It was lukewarm, and the oil had soaked through the box. As others have noted, the center crust didn't seem fully cooked. I like the idea of hot pizza delivered at this price, but the reality was disappointing.

Finishing up shopping I ordered 2 pizzas on the app and then about 15 min later I waited another 10ish minutes by the soda machine. Then realizing the signs have been moved and maybe i needed to get into the app pick up line. Waited another 10 min. The cashier went to go check and my pizzas and they hadn't even been made! My husband went out and put all the groceries in the van and then came back and he waited another 10 min. 45 minutes to get pizza.

Pizza, tastes really good. Wish they put more sauce but tastes good and has plenty of pepperoni Definitely a great value! Can’t beat it. Dough is chewy but like it that way. Thankful Sams offers this. Temp varies but it’s not a pizza place delivery.

I preordered 7 pizzas for a class party and book the slot for 12-1pm. Just 1 hr before the party , i received a notification saying that they cancelled my order because they flagged it ! I called the customer service and she says they cancelled because of the availability, and asked me to reorder. Ridiculous because i had to take the stress of ordering again from another store and i think i will never choose Sams again ! Heres the exact message “ We're sorry, we had to cancel your pickup order because it was flagged by our policy review team. Any temporary hold on your card should be removed within 10 business days. Please contact your bank with questions. We recommend checking your payment info before placing your order again. View the cancellation overview or reorder items in your order details.”

It was nice to be able to pull out 2 pizzas from the warmer to quickly have a dinner option available. The pizzas were warm and a bit stale. The process time was 1:30 on the stickers and I purchased them at 4:00. Would it be possible to have fresher pizzas in the warmer, because my family loves Sam's pizza and I love to be able to pick it up while I'm shopping.

The pizza was great! Tasty and hot! The communication was awful! I received a text and email half an hour before the pizza was to be picked up saying my pizza was ready and needed to be picked up. I ordered the pizza for 11am. Why would I want to pick it up at 10:30am? The messages were not correct. My pizzas were not ready. The store personnel did not know why these messages were sent. Obviously, something did not work correctly. The pizza was an A+. The messages were a D.

Awful delivery! Ordered 6 pizzas to be delivered!! There was a 2 hr window for delivery...pizzas arrived 30 minutes after the 2 hr delivery window and pizzas were cold and stale! Come to find out the pizzas came out of the oven 30 minutes after the order was made and arrived 2hrs after they had been cooked! I would not recommend using the "hot and fresh" delivery service! Next time...if there is a next time...I will go to the store and order them and take them home with me! Extremely disappointed and annoyed! That's a lot of money wasted!

Delicious pizza! What a great deal this is! I’m so happy I can get my favorite pizza delivered with my groceries now! I wish they would include the Margarita pizza too. The pizza is never left over. It’s a great thin crust and always delivered fresh. Very happy!

Was so excited that I could include Sam’s delicious pizza with my curbside pickup!! The associate delivered my curbside items then went back in for my pizza and it was delivered to me like they had just pulled it out of the oven! Couldn’t even wait till I got home to enjoy a slice!!

Love the pizza but can anyone tell me why they changed it to pick up or scan only? Very inconvenient and frustrating as many times it’s a last minute decision, hey pick up a pizza from Sams on your way home. NOT ANY MORE. So unhappy about this. If I ordered one today, wouldnt be ready until tomorrow, what is this all about? Anyone?