Hi there Tracy P, thank you for taking the time out of your hectic schedule to review your Samsung Galaxy Tab A7. We appreciate your feedback as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. We have so many options available to suit any and all of your needs. When you have some free time, please visit the Samsung website and review the product line of your choosing to see our products and all that they have to offer you. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer. - Debra

Hi there JFHR, thank you for taking the opportunity to review your Samsung Galaxy Tab A7. We appreciate your feedback as we strive to be innovative while improving on the functionality and design of our product line. Our goal is for our customers to feel like they are having the most ideal experience when using our products. Without knowing more details about you are currently experiencing, I would recommend reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer. - Debra

Hi there Patricia, thank you for taking the time out of your busy schedule to review your Samsung Galaxy Tab A7. This tablet is a Wi-Fi enabled device that would not require for you to purchase a data plan in order to take advantage of all the great features and services the Galaxy Tab A7 has to offer. Anywhere you go that you’re able to connect your device to Wi-Fi, you’ll still be enjoying the full functionality of your device. Please visit the Samsung website for a plethora of options available that can easily fill your need in regard to a device that can be added to a carrier's data plan. Feel free to reach out to Samsung Support if you have any additional questions. Thank you for being a valued Samsung customer. - Debra

Hey there Lisa, thank you for taking the time out of your day to review your Samsung Galaxy Tab A7. We appreciate your feedback as we strive to remain committed to constant innovation while we aim to improve on the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a warranty for manufacturing defects in materials and workmanship. Did you know that we offer our customers easy access to important information, like device manuals, on the Samsung website? If you have some free time in your schedule, please visit the Samsung website and review the article titled, "SIM cards for your Galaxy phone" and then open up: "Insert the SIM card" for instructions on how to safely open up your SIM tray to insert a microSD card for storage. When it is most convenient for you, please reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a valued Samsung customer. - Debra