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Sams Club
Sams Club
Customer reviews for Custom 10" Double Layer Cake for
Custom 10" Double Layer Cake
4.4 out of 5 stars
stars2,267 ratings840 reviews
  1. 5 stars78% (1,767)
  2. 4 stars6% (146)
  3. 3 stars5% (103)
  4. 2 stars3% (72)
  5. 1 star8% (179)

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Showing 251-260 of 840 reviews
Mar 20, 2025
Cheryl Confer
5 out of 5 stars review

Verified Purchase

Lukes birthday cake

Cake was moist and delicious. Nice job on decorating. Very pleased. Will order again.

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May 2, 2024
Dissatisfied
2 out of 5 stars review

Verified Purchase

Cake disappointing

Taste old very dry employee was rude and annoyed she had to help me tried to hide behind counter

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reply from Member's Mark Team

We regret to learn your experience did not meet expectations. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Jul 1, 2024
Ralph
1 out of 5 stars review

Verified Purchase

Cannot order at bakery

I think it is stupid that the only way to order a cake is through the app!

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reply from Sam's Club Bakery Team

We regret to learn you were informed we only take online orders, Ralph. You can order our delicious custom cakes and cupcakes with any of our bakery associates in person, over the phone, or online with our new digital cake ordering experience for added member convenience. If you have any other questions, please contact Member Support at (888) 301-0332 or your local club. Thank you for the feedback.

Jul 5, 2024
Yvette Williams
3 out of 5 stars review

Verified Purchase

Cakes have changed

Too few colors to choose from

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reply from Sam's Club Bakery Team

We regret to learn your experience did not meet expectations, Yvette. Please contact Member Support at (888) 301-0332 and we’ll do our best to make this right for you.

Oct 7, 2024
Teresa
5 out of 5 stars review

Verified Purchase

Always fresh & delicious!

Their cakes are incredibly affordable & always fresh & delicious! Best deal in town!

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Jan 4, 2026
Adriana
3 out of 5 stars review

Needs Packaging Improvement

I ordered a custom cake "Blooming flowers". This is a new design Sam's is offering. Unfortunately the flowers on one side were completely ruined. It looked like the cake was shoved in a tight plastic container not compatible with the size of the cake. I am sure they have bigger containers. What's the point of the pretty flower design if they don't put it on an apropiate box? This cake is very cute but please put it in the right size container.

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Dec 24, 2025
Anonymous
1 out of 5 stars review

Both cakes were cracked

I have loved the chocolate cake with white buttercream frosting for years. Always a beautiful and tasty cake, until the last 2 purchased. Both were cracked in the middle and the second one had the writing in WHITE on a white cake. I requested green icing for Merry Christmas!!!!!

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Nov 10, 2024
Johnny
1 out of 5 stars review

Verified Purchase

Too sweet!

It was unfortunate because it was too sweet! No one was able to eat it since it was severely too sweet!

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Feb 12, 2025
Curtisd
1 out of 5 stars review

Verified Purchase

Embarrassing

The writing on the cake was horrible. The name didn't fit in where they wrote it so they crammed it into the outer frosting.

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Jul 21, 2024
MrsDGB
5 out of 5 stars review

Verified Purchase

Delicious!

This cake not only was beautiful in its presentation but it was delicious. I got the white cake with white butter cream frosting.

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