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Customer reviews for Custom 10" Double Layer Cake for
Custom 10" Double Layer Cake
4.4 out of 5 stars
stars
2,272 ratings845 reviews
  1. 5 stars78% (1,770)
  2. 4 stars6% (146)
  3. 3 stars5% (104)
  4. 2 stars3% (72)
  5. 1 star8% (180)

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Showing 11-20 of 845 reviews
May 21, 2025
Anonymous
1 out of 5 stars review

Verified Purchase

More frosting than cake

Ordered chocolate butter cream, half a sheet, the same length of the cake was the same amount of frosting on top of the cake. It was like biting into a frosting cake with a little bit of bread; horrible. I don’t know if this is how all the chocolate cakes are made or it was just the person that made it!

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Jun 5, 2025
Sharon
1 out of 5 stars review

Verified Purchase

Looks terrible!

This cake is for graduation + birthday. Over 30 high school kids were in my house waiting for the celebration. The writing on this cake looked UGLY!! I have no choice, I couldn’t return it. Party was on… :(

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Jul 28, 2024
LouAnn
4 out of 5 stars review

Verified Purchase

Cake was great...sprinkles chipped a tooth

The cake and the whipped icing is always so good but the one we got had the sides covered with sprinkles which were so hard they were un-edible! Please stay away from the sprinkles

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Aug 31, 2024
Rachel23
1 out of 5 stars review

Verified Purchase

Quality is going down

I’m very disappointed with the cake I ordered. The cake is very uneven. The border is half on the too and dips to the side. There was also blue icing smudged on the side and a big finger mark in the side icing.

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Sep 25, 2025
MC
1 out of 5 stars review

Verified Purchase

Just Horrible

Ordered what I thought would be a perfect cake. I picked whipped icing. I got a call the morning they were making it and went over the order. Once again, I specified whipped icing since the birthday girl didn't like buttercream. My son picked it up that afternoon and the roses, border, and writing were done in buttercream. I called to complain about it twice and was placed on hold for the longest time to be hung up on almost immediately after someone answered the phone. Called back placed on hold again for a long time. Took it back and got a refund. Will never order another cake from them again.

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Feb 7, 2025
Linda
1 out of 5 stars review

Verified Purchase

Horrible Cake

I have ordered cakes before but never have it tasted like this. I think some extra ingredients must have accidentally fell in this cake. It was beautiful but the cake tasted horrible. Nobody ate it not even the baby and she loves cake. Something was horribly wrong with the cake. I returned it to the store and told them that quality control was off the day that cake was made.

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Oct 14, 2025
Steph
5 out of 5 stars review

Verified Purchase

Beautiful & Delicious!!

The cake was beautiful and delicious!!!

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Sep 14, 2024
Courtney H
2 out of 5 stars review

Verified Purchase

Split Cake

Cake was split in different parts. Store would not offer refund. Picked cake up in the evening and no one noticed the split cake all day?

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Aug 16, 2024
Janie
5 out of 5 stars review

Verified Purchase

Round White Cake

I needed a plain white cake to dress up for a 60th birthday. Everyone commented how good the cake was.

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Aug 4, 2024
Janz
4 out of 5 stars review

Verified Purchase

Falling Cake

Delicious cake that slid into plastic cover. We did buy icing roses from another store and put them on the cake

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