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Customer reviews for Dyson V8 Motorhead Extra Cordless Vacuum Cleaner for
Dyson V8 Motorhead Extra Cordless Vacuum Cleaner
4.4 out of 5 stars
stars
734 ratings680 reviews
  1. 5 stars68% (497)
  2. 4 stars17% (128)
  3. 3 stars6% (42)
  4. 2 stars5% (36)
  5. 1 star4% (31)

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Showing 481-490 of 680 reviews
May 31, 2018
Reviewer name: MiltJ
5 out of 5 stars
5 out of 5 stars review

Great machine. Battery needs TLC.

Machine does everything and more. Great suction, especially with the 3 settings, easy to empty and love the accessories. Especially the two motorized heads, one for carpet and one for bare floors. Word of caution though, on high setting, if the battery is used up fully, the battery will be quite warm (even hot). In my experience with power tools, the battery should be allowed to cool to room temperature before being put on the charger as the charging process will generate additional heat and heat is not good for lithium batteries.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Jun 3, 2023
Reviewer name: RedLeg
5 out of 5 stars
5 out of 5 stars review

Best vacuum

[This review was collected as part of a promotion.] We purchased our first Dyson cordless vacuum about a month ago and this thing beats anything, including our corded vacuum. Our dog is a shedding machine and the V10 picks all of it up. A bit pricey, but worth the money thus far. The only downside that I can mention is the lack of a head light for the main floor attachment, especially for those dark corners. Despite this "fault", I would highly recommend the V10.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Mar 20, 2022
Reviewer name: Cleansalot
4 out of 5 stars
4 out of 5 stars review

Overall good - one issue with cleaner head

I moved from a V6 to the V10, and enjoy the longer battery life and the ease of emptying the large bin. The cleaner head has two little wheels at the front, and a vinyl or silicone strip at the back, I suppose to help it seal to the floor better. However, if you vacuum in a forward and back motion on bare floors, you notice that visible crumbs are being gathered and pushed along behind the cleaner head, not drawn into it on the backward motion. The strip at the back is always rubbing on the floor. So keep moving forward! Also, I wonder if that strip will wear out before the rest of the cleaner head, using it on ceramic with grout seams? Could grains of sand get caught under the strip and scratch the hardwood? Time will tell.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Dec 19, 2020
Reviewer name: Darvan11
5 out of 5 stars
5 out of 5 stars review

Great suction!

This is our second Dyson stick vacuum and we love it! Now we have one upstairs and one downstairs. Easier to empty bin now and great feature with having the one floor attachment. Does a great job on carpet and/or floors, without having to change the floor attachment. Hope the floor attachment lasts longer than our original one. (Since the unit is made of plastic, using it on rough tile floors can make the plastic come apart).

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Jan 3, 2021
Reviewer name: Emma
5 out of 5 stars
5 out of 5 stars review

Thoughtfully Designed

Lightweight, easy to manoeuvre, and powerful; this vacuum works very well on both laminate and carpet. One of my favourite features is the easy-empty dust basket. The container opens and empties directly into the trash can with the push of a button. No mess or fussing with bags. I'm very pleased with this purchase and wouldn't hesitate to recommend or buy again.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Aug 8, 2022
Reviewer name: Jake92
1 out of 5 stars
1 out of 5 stars review

What a piece of garbage

I am 70 years old. It goes with a blink of an eye that this is by far the worst purchase I have ever made in my life. There is not a single time I have used this "vacuum" that I have not been sorry that I purchase the thing. Buy one and you will know what I am talking about.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
reply from Dyson Customer Support

Hello, Thank you for your review. This is Miella from Dyson. We're sorry to hear about your experience with your Dyson V10 Animal cordless machine. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch. Best Wishes, Miella Dyson Customer Support

May 28, 2021
Reviewer name: Kraken
4 out of 5 stars
4 out of 5 stars review

Good but similar to regular V10

It's good, but I did pay extra for the Animal version as I have two dogs. My brother bought the regular version and we compared. They basically work the same. The vacuum end is advertised as tangle free, but it definitely still tangles. It is convenient to pull apart to clean, but not what's advertised. So....I think I just spent more money

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Nov 4, 2021
Reviewer name: SmiKooMan
4 out of 5 stars
4 out of 5 stars review

Great Customer Service Support, Good Product

I've had two issues, including one off-warranty, and I will say Dyson stands behind this vacuum. They respond right away and I've never been more satisfied with the level of service Dyson provides. It is a good product. In hindsight I wish I had a larger dustbin now that I have a Yellow Labrador ;-). Care is required not to empty the bin "too hard" so as not to break off a small, plastic retaining pin.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
Feb 17, 2021
Reviewer name: xc4p3
1 out of 5 stars
1 out of 5 stars review

The vacuum that doesn't last...

We got our V10 a couple of weeks ago and have been using it for a couple of times. Two fundamental issues: - The vacuum seems to be stuck in a suction mode which I think is the Boost suction mode. This is because the vacuum is very loud and I didn't detect any audible difference when switching between the suction modes. Another reason leads to the second critical issue - When running in stick mode using the soft roller cleaner head and suction mode 1, it would only last for ~ 10 - 12 minutes. This is a far cry from the advertised 35 minute run time.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
reply from CS

Hello, This is Elizabeth with Dyson Canada. We are sincerely sorry to hear you are less than satisfied with our V10 Motorhead and we appreciate you sharing your experience. Our cordless units do come switched on to MAX mode out of the box. Our V10 Animal will run up to 60 minutes in suction mode 1, up to 30 minutes in suction mode 2, and up to 5 minutes in Max mode. Additionally, Dyson cleaner head are designed with low profiles to seal to the flooring for optimal suction. Please know that we value your support and realize that buying a Dyson is an investment. This is why we back your new purchase from an authorized retailer with a free 2 year warranty on our cordless machines and we are always happy to provide support if a problem is ever encountered. We would value the opportunity to ensure your product is working as intended. Please do not hesitate to contact us directly at askdyson@dysoncanada.ca. Best wishes, Elizabeth, Dyson Canada Customer Support.

Nov 20, 2019
Reviewer name: DianaFromOttawaCanada
3 out of 5 stars
3 out of 5 stars review

It's a change

I bought the Pet version because I have two cats who seem to shed a whole cat each week. On my first go-around the main floor I filled the dirt bin, so my impressions were favourable. Since then I've been on a learning curve, and I think it's important to watch the additional materials Dyson sends out to acquaint a new owner with their vacuum. I haven't done that yet. What you might want to know is if you are currently using a Slim, the Animal seems a LOT heavier. Not a problem doing floors, but noticeable if you're trying to dust, etc. I'm also not yet finding it significantly better than my Slim, except, of course for the dirt bin which holds more and is WAY easier to empty! The Animal is also a bit trickier to get under things with, as the canister is so big. And it won't stand on its handle if you put it down. I like the air filtering of this one, considering the fine dust and animal dander it is picking up. I use this vacuum every day, and I'm sure I will get used to it.Still need to figure out which suction level is good for what. Almost a good idea to have both a larger vacuum for the bigger jobs and a Slim for whipping around, dusting, and picking up bugs. I now have both.

Review from Dyson
Helpful?565F8X1F0Y1L13704815832
reply from CS

Hello, this is Elizabeth with Dyson Canada. I am sorry to see this review. We would value to opportunity to ensure that your Dyson V10 Animal cordless vacuum cleaner is performing as intended, as we are committed to customer satisfaction. We also do our best to ensure that we are available to our valued customers and as a result include our contact details directly on our machines in the event that assistance is ever needed. Along with phone support, we also are available via live chat on our website or even through email support. We pride ourselves not only on our premium products, but also on the level of service we provide to match. Please know that we value your support and realize that buying a Dyson is an investment. We are happy to provide additional resources on your V10 Animal. Please do not hesitate to contact us directly at askdyson@dysoncanada.ca. We are keen to provide you with support. Best wishes, Elizabeth, Dyson Canada Customer Support.