Hello, Thank you for your feedback. We are glad to hear that you are impressed with the suction power, but we apologize for the inconvenience caused by the battery life and recharge time. Please contact our customer support team at askdysonUS@dyson.com. They can assist you with troubleshooting the battery or discuss potential solutions to improve your experience. Best Wishes, Dyson Customer Support

Hello, thank you for taking the time to share your experience with the Dyson Cyclone V10 Animal. We are pleased to hear that you find the vacuum itself to be great. However, we are genuinely sorry to learn about the issues you have encountered with battery life. We understand how frustrating it can be when a product does not meet your expectations, especially when it comes to something as important as battery performance. The advertised battery life of up to 60 minutes is based on specific usage conditions, and we regret that your experience has been significantly different. We would like to assist you further to ensure you have the best possible experience with our product. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and we will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.