I keep getting the run around from the assembly service. They are suppose to send two people to fullfil l the task, but are always rescheduling because they can't find a second person for the task. I've already had my item for a 8 days and no luck on getting it built from the add on service I paid for.

Horrible . They sent a person to my house to set up my tv stand , they did NOT call me to let me know, they were sending someone out, did not send a email or nothing! Had they done that, I would have told them my tv stand from Walmart had NOT arrived yet! When I called to reschedule the person to come back through Angi they told me I would have to wait 2 more days to have someone else come out when my tv was set to be delivered TONIGHT! this process was horrible,. Went ahead and canceled and awaiting my refund. FYI : how about you guys call the client to ask if the product arrive, because the person comes out to set it up, to avoid this hassle !

I ordered assembly for my fireplace. When my order arrived (a day early) I had not heard from anybody about what would happen next.so I called.another 3 times and did a live chat. Told me they were sorry they could not refund my money for the assembly. I didn’t ask for that so I asked to be clear you could not assemble this for me? They replied saying they were sorry they couldn’t give it to me now. I said it’s not what I ask for but you WOULDput it back on my card and they assured me they will.

I could not use the guy to assemble the stuff because my product was not here and I did not realize when the repair man for the TV stand came for that I thought it was for something else and I told him he couldn’t come in because it was 8 o’clock at night so I put it together myself

This service never happened. The originally scheduled time was at 11 a.m. the day before the cabinet was scheduled to arrive! I rescheduled to the day it was to arrive and after work. By Kate that afternoon, no one was assigned / had accepted, so I didn’t think it was going to happen, and had to work late. It did get assigned / assigned *an hour* before the scheduled time, but I didn’t find out until that night. AND the “professional” marked the job as complete! Through communicating via chat on Angi, I got it rescheduled, but that took a bit because I had to repeat my work schedule 3 times before they picked a time that worked. Then, that professional never showed up!! I texted and called the %23 provided by Angi, and they didn’t respond or answer. So, I asked for a refund of my $79. They said it would take 5-10 business days - over 2 weeks later, I still don’t have it. I followed up, and they claim to have sent that Walmart, and WM approved, and to wait a couple more weeks! We’ll see if that ever shows up. I will NEVER book Walmart’s “professional assembly service” again.

My wall unit came with one panel short. I tried to contact the seller no response. I contacted Walmart. I’m still waiting for a resolution. The wall unit is beautiful, but there is no way to make sure they all parts are not damaged once it’s open it’s open and how are you going to put it back together in a box and send it back that’s my only complaint

I purchased the tv stand/fireplace unit from Walmart and paid extra for the assembly of the unit. Angi sent 2 very professional, courteous people to assemble the unit. It was so great to have people that knew exactly what they were doing AND were very easy and nice to talk to. It was a large unit but they knew what they were doing and within 1.5-2.0 hours, it was done. They even asked if they could place it where it was to go but I didn't have that area ready yet. I would highly recommend these two individuals to anyone through ANGI. Thank you again.

Look some where else do not buy this it’s like a Temu item and then when u find out it’s not the same item u picked off website, so u cancel the protection plan to get ur money back instead of returning the headboard, nope they will keep emailing you 2am asking for pictures and a reason for wanting a refund so far 4 emails from they company at 2am almost 3weeks after purchase and their still trying to ask for reason for refund.. because I choose to not want so I should receive my refund rite!!! These Headboard suck

For a week I was on their schedule for Friday the 27th from 10 AM to 11:30 AM. I work from home Monday to Friday 7 to 4. This was not an issue for me. I could let them in. They could put it together and no big deal. However, they emailed me and asked if if they could come earlier at 9 AM the day they were supposed to come at 10 AM. Because I was working I didn’t receive that email until after 10 AM. Then I was told that they waited for 30 to 40 minutes and there was no answer. I was home all day. Nobody knocked on my door. Nobody called my phone number if they came at 9 AM and waited 30 to 40 minutes that’s their fault I was scheduled at 10 AM. I canceled them to put together my item and ask for a refund because of their unprofessional staff. They offered me 50% which I grudgingly accepted. I will never, and I mean never use them again. They do not do anything good for you and you should find other people or companies to partner with.

The stand wasn't completed the installer had to leave before final completion due to other obligations