Hi, thanks for leaving your review for your LG 65 Inch LED 4K Ultra High Definition AI TV. We're happy to hear you're more than satisfied with the AI enhanced picture and sound! Enjoy movie night! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist! ^Chris

Hello there Lily! You are absolutely right. I would recommend this LG TV to my family as well. We are excited to hear that you are enjoying your LG TV. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai

Thank you so much for taking the time to leave us a 5-star review. We do all we can to provide our customers with the best experience. Thanks for choosing LG for your TV needs. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Hey Jamie, that's not what we like to hear! We appreciate your feedback and will take it into account when we innovate. In the meantime, the remote you will need is MR22GN and can be found here: http://spr.ly/6425RKRBF ~TammyJo

Hi! Thanks for taking time to leave your review! Feel free to contact us so that we can look into what you are describing regarding the sharpness of your TV. We'd be happy to help! We're available via chat or phone support: https://www.lg.com/us/support/contact. ^Chris

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Thanks for sharing your rating and review with us and the community. We're sorry to hear about the inconvenience you have experienced. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. It would be our pleasure to assist you with this, You can easily get in touch with us for your assistance by sending us a private message on Facebook or Twitter using @LGUSSupport, and we would be glad to help. ^James.