Hello there. We're sorry to hear about the inconvenience you have experienced with your LG TV. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks `Jai.

Hi, thank you for taking the time to leave your review for your LG 86 Inch Class LED 4K UHD TV! We have to agree with your recommendation, this TV- with it's ample 86 inches of length- would be ideal to watch the super bowl in! Happy TV viewing! Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist you! ^Chris

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hi, thanks for leaving your review for your LG 65 Inch LED 4K Ultra High Definition AI TV. We're happy to hear you're more than satisfied with the AI enhanced picture and sound! Enjoy movie night! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist! ^Chris

Hello there Lily! You are absolutely right. I would recommend this LG TV to my family as well. We are excited to hear that you are enjoying your LG TV. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai

Thank you so much for taking the time to leave us a 5-star review. We do all we can to provide our customers with the best experience. Thanks for choosing LG for your TV needs. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee