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Customer reviews for LG 55" Class UQ8000-Series 4K LED UHD WebOS 22 Smart w/ThinQ AI TV - 55UQ8000AUB for
LG 55" Class UQ8000-Series 4K LED UHD WebOS 22 Smart w/ThinQ AI TV - 55UQ8000AUB
4.5 out of 5 stars
stars
1,780 ratings1,717 reviews
  1. 5 stars70% (1,238)
  2. 4 stars20% (360)
  3. 3 stars5% (93)
  4. 2 stars2% (27)
  5. 1 star3% (62)
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Showing 1,661-1,670 of 1,717 reviews
Feb 3, 2023
Reviewer name: 65lgremote
2 out of 5 stars
2 out of 5 stars review

65 remote is hard to use

the tv is great except for the remote. now i just get an email from LG telling me to get the most from my tv. the remote was the same as mine except mine is missing nice lettering and labels. NO easy labels and very small. half the time i turn channel trying to adjust volume. aggravating compared to nice labelled remote in picture..

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from LG Social Media

It means a lot to us that you took the time to provide us with feedback regarding your LG TV. Thank you for pointing out that it is a great TV, much appreciated. We're sorry to hear about the issues you're having with your remote. Your review is valuable information for our whole team. Please don't hesitate to reach out to us anytime so we can assist you with any of your LG concerns. You can send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to check what we're able to help you with. -Cazz

Aug 10, 2023
Reviewer name: Les27
1 out of 5 stars
1 out of 5 stars review

privacy invasion -- no thanks

The TV itself is pretty good. However, with the most recent software update, you cannot use the streaming functions at all unless you agree to allow LG to thoroughly analyze every show or movie you watch or game you play, regardless of whether you watch through the streaming apps. Since I refuse to agree to that kind of privacy invasion, I basically now have an 86 inch dumb TV with no ability to use any of the "smart" functions that were so heavily advertised.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jun 10, 2022
Reviewer name: DisappointedLG44263
2 out of 5 stars
2 out of 5 stars review

LG disappointed

[This review was collected as part of a promotion.] Bought it in April and have had repeated problems. Not big ones but little ones often enough that I wish I could return it and get my money back. It goes back to apps that I try to get out of all by itself, sometimes home button doesn't even work. It takes a minute for the picture to come into focus and it's starting to just not go and stay black when I choose a show or app. Also, it takes time to load once I get it to go onto an app/streaming service. Thank God I have my Roku hooked up to it cause at least through that I can get in and out of shows and services with ease,

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jan 27, 2023
Reviewer name: Hornedar
4 out of 5 stars
4 out of 5 stars review

I love the TV but...

I bought the TV yesterday (26 Jan 23). Everything went smoothly - unpacking, setup etc. Unfortunately, after turning it on the first time I saw that my picture has a dark section on the left of the TV. I love the TV even with this little flaw but I can't a replacement for two weeks. It is out of stock where I purchased it. It's going to be a long two weeks but in the end I believe the TV will be worth the wait.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Jun 25, 2023
Reviewer name: Gail
3 out of 5 stars
3 out of 5 stars review

Nope, just nope!

Very dissapointed in this tv. This replaced my 11 yr old tv, thought I was upgrading but was very wrong. The screen has a wheel that spins while the tv slowly thinks about the action you clicked, reminds me of WIndows 95!!! Black images are distorted, colors are not as vibrant as store display (I've tried all different settings), really wish I would have returned it while I still could. The quality of mid grade LG tvs really diminished. I have a 2017 in my bedroom, don't have any of these issues. Not a happy camper.

Helpful?5I1FUFP3YUKX13696416856
Apr 15, 2023
Reviewer name: Jayme
1 out of 5 stars
1 out of 5 stars review

Horrible purchase

Purchased this tv a year ago. Setting up an log account was a terrible experience and every 3 months I have to reset my password in order to get the “free” channels to work. Every time attempting to reset password is a phone call to LG. This last time customer service told me there was nothing they could do since I couldn't log into my account. So now I have a tv that doesn't work.

Helpful?5I1FUFP3YUKX13696416856
reply from LGAnswers

Hi there Jayme, Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Dec 11, 2022
Reviewer name: Legg
5 out of 5 stars
5 out of 5 stars review

Great Picture & Value

I cannot believe the picture quality and features for the price! I purchased the 55” to replace a smaller LG I had in my bedroom for about 10 years. The picture was good on that as well, but I was ready for smart features and a bigger screen. I am very impressed. If you have doubts, go see it in the store you will be shocked!

Helpful?5I1FUFP3YUKX13696416856
Jun 9, 2022
Reviewer name: bbatke
5 out of 5 stars
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I've had this about a month after tweaking the settings I am happy with the picture. The set starts up quickly. The remote is fun to use. The HDR is acceptable but not great at this price point it's good.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Aug 3, 2022
Reviewer name: TJOE935
5 out of 5 stars
5 out of 5 stars review

Excelente Product love all the features

[This review was collected as part of a promotion.] I bought the TV about 3 weeks ago and I'm so glad to have it. Love all the features, the colors , sounds options. Even the smart control is Super for quick access so Thank You for that. I will definitely recommend this TV to everyone that I know.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856
Jun 7, 2022
Reviewer name: Streve
4 out of 5 stars
4 out of 5 stars review

Not elderly friendly

[This review was collected as part of a promotion.] I am savvy with my iPhone and MacBook and spectrum remote, but this remote is a challenge. Several steps too get my TV on and sometimes also requires use of my spectrum remote. If you have familial tremors. it takes two hands to position selection. In spite of all this, essentially I can access most of what I want to view. When you run into problems takes effort to figure out solution, e.g. lightening storm and power loss, getting both this tv and spectrum cable box takes a bit of doing. Like everything else when you get to figure out things, everything his ok. Past of learnkingprocess. End result is TV is fine and has tons of features that if I don't use, my grandkids seem to be auto programmed to know how access. Everything else about the TV is top notch quality and vale priced.

Review from lg.com
Helpful?5I1FUFP3YUKX13696416856