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Customer reviews for Member's Mark 2-Burner Gas Grill with Folding Side Shelves for
Member's Mark 2-Burner Gas Grill with Folding Side Shelves
4.6 out of 5 stars
stars
933 ratings442 reviews
  1. 5 stars75% (701)
  2. 4 stars15% (140)
  3. 3 stars4% (41)
  4. 2 stars2% (19)
  5. 1 star3% (32)

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Showing 181-190 of 442 reviews
Apr 9, 2023
Brewpaul
4 out of 5 stars
4 out of 5 stars review

Nice looking smaller grill

Purchased the red one and it is a nice looking smaller grill. Didn't find the assembly any more complex than other grills (about an hour+) and it helped to have a partner assist me. It had no problem getting up to and staying at 550 degrees on a 45 degree day. It's smaller, but it easily handled 8 qtr pound burgers with room to spare and 4 full buns on the warming rack. Also appears to cook consistently across the entire grilling surface. Now the issues: Many reviewers report it arrived dented and mine was no exception. There were a few paint chips and a very small ding on the cooking barrel where the lid meets it and, as widely reported, the door had a slight dent on the front. The supplier needs to reevaluate its packaging because the shipping box was in good shape. In all, I threw on some high temp paint where needed and the dented door isn't noticeable enough to go through the aggravation of trying to get it fixed. At sub $300, I believe the grill will work out great for me but I'd have hard time recommending it until they get their packaging issues under control.

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reply from Member's Mark

Thank you for your feedback, Brewpaul. We're happy to hear about your overall satisfaction. Our team is aware of the shipment damages and is working on future improvements.

Oct 17, 2023
lawk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Three Strikes

The grill cover was packaged at the very top of the box under the taped flaps so that when the box was opened the cover was cut by the box opener. Sam's club was made aware of this and to this date no response. Also, upon unboxing I discovered damage to the front of the unit near the burner knobs. I contacted Sam's Club and agreed to a reduction in price of $80, however as I proceeded to assemble the grill I discovered one of the side shelves was also damaged (bent) which makes it difficult to raise and lower.

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Feb 8, 2024
Brunodog
5 out of 5 stars
5 out of 5 stars review

Stop Reading, add to cart

If you need a smaller grill you won't find a better value. I considered gas grills to be a disposable product, if it was more than a minor repair it was gone. But, I had a grill similar to this, Charbroil/sold by Thermos for several years, that would not die. I just finished putting this together and it is made better, much better than the Thermos and the Weber I just replaced.

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Apr 18, 2021
DebS
4 out of 5 stars
4 out of 5 stars review

Did I get the wrong grates?

Seems to be a nice enough small grill. It took two of us almost 2 hours to assemble with the booklet, but not sure the 45 minutes the Bilt app claims is really possible! Most of all though, I extremely disappointed that the cast iron grates aren't porcelain coated as advertised on the box and display sticker!! Where I can trade these grates in for the porcelain coated ones! Also a bit disappointing that it doesn't come with a cover. I'll say recommend to a friend, but only with the stipulation the porcelain coated grates would come with it as advertised.

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Sep 12, 2022
HHJudd
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very Nice Looking

I usually have nothing but good to say about Sam's products but not this time. I ordered this grill because it was on sale, it was exactly what I had been looking for, and I was eventually going to have to replace my old 12 year old Weber grill anyway. The assembly was pretty easy and it is a very nice looking grill. However, after assembly, I noticed the front door had two dents in it. Also, when testing it I discovered the electronic igniter would not work. I called Permasteel (warranty Co.) and after sending them a copy of receipt and pictures of the door, they agreed to replace the door and send a new igniter module. So, about a week and a half later, I get the parts and replace the igniter module. Once again, there was no spark. So I did what I should have done in the beginning and tested the igniter modules and both tested good. So that just leaves the wiring and/or the control knobs on the front panel. I asked Permasteel for advice and they said they would send the wiring. However, after thinking about it further, I am getting real leery about keeping this grill. I've have had it since the end of August and still haven't been able to use it. I wonder if the wiring is going to fix the problem since to determine that, I would have to remove the front panel, disassemble the control knobs to test the wires. This is getting to be a lot more work than I bargained for and I'm worried this may just be the start of problems to come. So, as much as I hate wasting all this time and effort, I'm loading it all in my SUV and returning it to Sam's for a refund. I think I've learned my lesson on which brand of grills to buy. I am giving it three stars only because it looks great, was easy to assemble, and because Permasteel's response to my problems was fantastic. A big shout out to them and Elizabeth for her support!

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Nov 21, 2022
Maker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The perfect size.

Perfect grill for a family of 1 or 2.

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Apr 30, 2021
JW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid Grill - Give yourself time to put together

Solid Grill - Give yourself time to put together

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Jun 6, 2021
Cathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect for our smaller family needs

Love this grill. We needed to downsize from our larger grill. This is perfect for us.

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Sep 12, 2022
Ricardo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase!

This was a great purchase!

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May 17, 2021
DK
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great little grill

Great little grill. Arrived with small dent on one panel.

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