Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for ASL Solutions Insulated Dog Palace, Choose Color for
ASL Solutions Insulated Dog Palace, Choose Color
4.5 out of 5 stars
stars
294 ratings194 reviews
  1. 5 stars77% (227)
  2. 4 stars12% (34)
  3. 3 stars4% (12)
  4. 2 stars3% (8)
  5. 1 star4% (13)

Member photos

  • +16 images
Sort by |
Showing 31-40 of 194 reviews
Jun 6, 2022
Reviewer name: abbey
2 out of 5 stars
2 out of 5 stars review

not what I thought

Specifications state : "2-4" of real foam (Styro/EPS) insulation in every panel" This is not what I thought I was ordering. In the pictures and videos I looked at, the insulation showed a full piece of foam insulation in the wall panels. When I opened the box, foam fill beads were everywhere. Two wall panels had the plugs pooped out and half the styro foam beads were in the box. And it was WAY too messy to try and fill the panel walls back up. I would not have bought this had I know it wasn't full length insulation panels.

Helpful?5NK9TPQOL6RO13694022788
Mar 15, 2026
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Snow blows inside doghouse!!!

Update on 1st review. Got a small amount of snow with a wind. I felt inside the dog house where I had put a blanket. The past week all nice and dry, the snow tonight, blew right thru the doggie door and the first few inches of blanket has snow on it. For the amount we paid, this should not have happened. I even have the door facing the house, about 3’ from it and it’s still wet. I would love for someone to tell me how to rectify this .

Helpful?5NK9TPQOL6RO13694022788
Aug 5, 2011
Reviewer name: Dragonmebum
5 out of 5 stars
5 out of 5 stars review

Very pleased

We have only had the dog house for about a month but it seems to be well built & sturdy. It was super easy to assemble -- everything snapped together and then was a simple task to place the screws. One person could assemble it it easily. With two of us it took about 5 min. to put together. It looks to be quite easy to clean as well. There is a very slight tilt to the floor towards the drain hole which should help if you choose to hose it out. The plastic is at least -- if not more -- dense than the average child's outdoor playhouse. Also, because of the insulation the walls are pretty thick -- the inside is considerably smaller than the outside. So check the INSIDE measurements when picking the appropriate size for your dog. I was a little concerned about the size as it is recommended for med. to large dogs. Ours is definitely more of a large (Border Collie/German Shepherd) but it is a good fit. She sleeps indoors so it is only for protection from inclement weather. If she was outdoors all the time I would probably have wanted one a littlle larger. Since the door is a little different from anything she has been accustomed to, we removed the lower door as suggested by the manufacturer to encourage our dog to go inside. Now that she understands I am hoping she will still use it when we replace the lower section. Fortunately, our dog is not prone to chewing things that don't belong to her. The only (small) problem I can see is that -- if you have a dog that insists on chewing everything -- the edges around the door frame could be vulnerable. Overall, this is the nicest house of this size and price than any we saw elsewhere.

Helpful?5NK9TPQOL6RO13694022788
Nov 13, 2019
Reviewer name: Kali4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Dog House!

We have been looking for a sturdy, insulated dog house and this is the best we've found. It is perfect for our golden retriever. Had to remove both portions of the swinging door before he would go inside and we'll leave them off. It definitely took two people to put it together.

Helpful?5NK9TPQOL6RO13694022788
Dec 1, 2011
Reviewer name: mystarz
5 out of 5 stars
5 out of 5 stars review

great dog house

This dog house has really lived up to its description. My old dog houses were very cold in winter and provided only shelter. This one is insulated and when I put my hand inside to check on the dogs I can feel the difference in the temperature. It's actually warm in there. It did take two of us to put it together (two women) but took less than 15 minutes. The dogs took to it right away after I put about five treats inside individually and held the door partially open so they could see them. They love it and spend most of their time in there. I bought two since my dogs are big and although I worried about the price I can honestly say they are well worth it. I also had them delivered to my home and shipping was cheap at six dollars each. Great value!

Helpful?5NK9TPQOL6RO13694022788
Dec 12, 2016
Reviewer name: Doglover
3 out of 5 stars
3 out of 5 stars review

Mixed results

Well enginered with great features. Love the insulation & drain hole. If rain gets in it just drains out. Assembly is easy but the end panels wouldn't plug together. I eventually got them to push together, but there were some gaps I had to caulk. I blame it on possibly the panels warping. The floor heater worked well for one month then died. Even considering the problems I would still buy it again. There's just nothing out there that compares. Can't put the bottom part of the door on yet because the dog just won't use it with it on. It's a neglected dog down the road from me on a chain that had very little shelter. She's much better off now.

Helpful?5NK9TPQOL6RO13694022788
Feb 1, 2012
Reviewer name: Danznbear
3 out of 5 stars
3 out of 5 stars review

Good house

I have four of these -- Loved the first two so much, I ordered 2 more. My only complaint is the those 2 came with no assembly instructions or hardware. I went to site and contacted from website. No response. Went to hardware store and bought what I needed but ?????

Helpful?5NK9TPQOL6RO13694022788
May 20, 2016
Reviewer name: superhossdoss
1 out of 5 stars
1 out of 5 stars review

Product not what we expected!

Dog House was discolored as if it had been used. The blue insulation had come out in shipping and was all over the box, so when we opened it, it was everywhere. We put together by the instructions and when we tried to move it, it found apart. Very Disappointed!!!

Helpful?5NK9TPQOL6RO13694022788
Jul 16, 2023
Reviewer name: Sheri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hands down the BEST outdoor Dog or Cat House!

This is my 2nd ASL Solutions Insulated Dog Palace. I love that they're truly insulated. The first one I bought about 5 years ago. It was smaller and I used it for my outdoor cats. I also put in a heater (plastic pig type) for winter and the cats loved it. Now I have a large breed pup and wanted it to have warmth in the winter on days it is outside. I love that this "Dog Palace" is insulated and the door is removable for warm weather. Plus of course, I will be buying another heater before winter so I also like that there is a hole for the cord to run through it in the back. Can't go wrong with this!

Helpful?5NK9TPQOL6RO13694022788
Dec 25, 2012
Reviewer name: Bermuda
3 out of 5 stars
3 out of 5 stars review

Fine, except...

This came in 2 large boxes, by Fedex, on a Saturday, for $6.16! Gotta love that! When opening the boxes, there is a lot of styrofoam 'pebbles' and dust on everything, which I guess is residue from the insulation. I don't know why it would be all over every piece, there didn't appear to be any leaks. I recommend vacuuming everything carefully before attempting to assemble. This is made in America, and I'm surprised it would go out in this condition. Assembly was quick and very easy, and once together, the house was solid. I pickled it up and moved it across the yard with no flex or hint of any loose pieces. We have 2 sm/med dogs, and they both fit inside this house with room to spare. The hinged door is sort of a good idea, as well as a problem. It's a bit heavy, and doesn't swing very freely, so when the dog enters and tries to pull out, he's caught by the door, and gets spooked. Obviously, this hampers the training process, so I immedaietly removed the bottom section, but I think the damage is done. Happily, the dogs will now go in & out without much coaxing, but I doubt I'll ever be able to put the bottom portion of the door back on, so the house has lost its insulation value. I may have to hang a towel or replace the whole thing with a doggie door flap, which they're familiar with. I will say that the house is okay, but can't say I'm particularly happy with it.

Helpful?5NK9TPQOL6RO13694022788