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Customer reviews for ASL Solutions Insulated Dog Palace, Choose Color for
ASL Solutions Insulated Dog Palace, Choose Color
4.5 out of 5 stars
stars
294 ratings194 reviews
  1. 5 stars77% (227)
  2. 4 stars12% (34)
  3. 3 stars4% (12)
  4. 2 stars3% (8)
  5. 1 star4% (13)

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Showing 21-30 of 194 reviews
Dec 2, 2020
Dmoore
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best dog house

We LOVE this dog house. It’s light, the floor is off the ground, all walls are insulated, the door keeps the heat in. This is the only doghouse we trust to keep our fur baby warm in Utah weathers. this is our second house like this and we will continue to use this as our go to house.

Helpful?5NK9TPQOL6RO13694022788
Dec 25, 2012
Bermuda
3 out of 5 stars
3 out of 5 stars review

Fine, except...

This came in 2 large boxes, by Fedex, on a Saturday, for $6.16! Gotta love that! When opening the boxes, there is a lot of styrofoam 'pebbles' and dust on everything, which I guess is residue from the insulation. I don't know why it would be all over every piece, there didn't appear to be any leaks. I recommend vacuuming everything carefully before attempting to assemble. This is made in America, and I'm surprised it would go out in this condition. Assembly was quick and very easy, and once together, the house was solid. I pickled it up and moved it across the yard with no flex or hint of any loose pieces. We have 2 sm/med dogs, and they both fit inside this house with room to spare. The hinged door is sort of a good idea, as well as a problem. It's a bit heavy, and doesn't swing very freely, so when the dog enters and tries to pull out, he's caught by the door, and gets spooked. Obviously, this hampers the training process, so I immedaietly removed the bottom section, but I think the damage is done. Happily, the dogs will now go in & out without much coaxing, but I doubt I'll ever be able to put the bottom portion of the door back on, so the house has lost its insulation value. I may have to hang a towel or replace the whole thing with a doggie door flap, which they're familiar with. I will say that the house is okay, but can't say I'm particularly happy with it.

Helpful?5NK9TPQOL6RO13694022788
Dec 25, 2015
Lackinquality
1 out of 5 stars
1 out of 5 stars review

Dislike our purchase

The unit snaps together poorly, which we had no idea that the unit would not come with screws for assembly. We have to have our dog house up against the wall of our home. If not our dog could bump into the back piece of the doghouse and it all would collapse. We expected with such a high price, that the product would be better. I am dissappointed in the purchase completely. The purchase came without any instructions too.

Helpful?5NK9TPQOL6RO13694022788
Nov 9, 2022
William7
1 out of 5 stars
1 out of 5 stars review

Arrived damaged.

Terrible shipping. Zero padding to protect product. Damaged box and plug came out of one panel. Ended up with insulation all over house floor and dumping from shipping box. Have to set up a pick up on unknown date for return and then have an item re-sent on unknown date per customer service. Will not be using sams club anymore.

Helpful?5NK9TPQOL6RO13694022788
May 17, 2022
Puppy Approved
5 out of 5 stars
5 out of 5 stars review

Great USA Made Dog House!

When I received my ASL Dog Palace, the bottom piece had a 4" crack near the drain hole. I emailed ASL Solutions with pictures. They promptly replied that a replacement piece would be shipped ASAP. I went ahead and put the Dog Palace together and will replace the bottom when it arrives. The Palace was easy to put together. Although I had a minor issue with the roof staying in place while I fastened it. That was solved by placing the back against a wall while I tightened the 4 screws. Overall, I am very pleased with the quality of the dog house. It is puppy approved as he has already learned to go in and out of the door to retrieve treats. A great experience with a great company!!!

Helpful?5NK9TPQOL6RO13694022788
Feb 15, 2013
Redeemed68
5 out of 5 stars
5 out of 5 stars review

Dog's Best Friend

I bought this unit based on the reviews and on Sam's great price and low shipping cost. The house arrived in 2 boxes. Assembly was a breeze (I was able to put it together alone in about 15 minutes). I do agree with other comments that the screws could be longer, but that wasn't enough of a detriment to downgrade the rating. I put my dog's fleece pad inside an threw in a couple of treats. He went right in and made himself at home. He used to leave his igloo at sunrise, but now he sleeps in so I know he's really comfortable in there. I didn't buy the heating pad but put in a separate wall heating unit. I can reach inside through the door on a cold day and feel feel a big temperature difference from outside so the insulation really is effective.

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Nov 13, 2019
Kali4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Dog House!

We have been looking for a sturdy, insulated dog house and this is the best we've found. It is perfect for our golden retriever. Had to remove both portions of the swinging door before he would go inside and we'll leave them off. It definitely took two people to put it together.

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Nov 29, 2018
Maygo4
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dog loves it!

We were adopting an American bulldog that had lived it's whole 3 years outside with only a covered patio door shelter. I wanted a house that he'd want to actually stay in and would be extra comfortable and protective of the elements. This house was easy to put together and very sturdy and durable. I removed half the door and put his food bowl and warm blankets in the house to make him go in the house. For the first 2 days he'd only eat in there then drag the blankets out and sleep outside. By the third night, he'd figured out that it's much warmer and cozier in the house and now he loves taking his naps in it. I'm so happy I found this house.

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Dec 5, 2013
Nachesdogs
3 out of 5 stars
3 out of 5 stars review

Doors are flimsy and not well made.

the top half of the door has very fragile plastic nubs that break easily. We are unable to use the door until I repair the broken nubs with something different. This is the only part of the doghouse that I am dissatisfied with. The rest seems quite sturdy, but in our very cold climate, the hinged door is one of the main reasons I purchased 2 of these doghouses.

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Mar 11, 2023
JayTen
5 out of 5 stars
5 out of 5 stars review

Best Dog House

I've been having this dog house for 3 months now, and I got to say that this is the best thing I bought for my dog. I've put the house to the test with the recent cold weather and the tons of rain that California is experiencing, and it has been holding up very, very well. I check on my dog every night and everytime his ears are super warm. That gives me peace of mind to know that when I come home very late at night he will stay warm and dry. Totally recommend to all.

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